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“Not bad. Not great. Across from Walmart!”

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Regency Hotel Shantou
Ranked #64 of 194 Hotels in Shantou
Windsor, Canada
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Not bad. Not great. Across from Walmart!”
3 of 5 bubbles Reviewed 23 December 2013

Apparently popular with business travelers and locals alike (multiple weddings were going on during my visit), property felt somewhat dated. Carpets, elevators and rooms had faint aroma of smoke. Room was well appointed, however I was unable to control the temperature and was quite cold. The mattress is unquestionably the hardest I have ever slept on, literally bruising my sides!! Buffet restaurant inside was average with good local assortment, however almost nothing to offer in European or North American style. Will be seeking alternate options on next visit.

Room Tip: Make sure the climate control is functional!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

Traveller rating
    42
    125
    39
    10
    7
See reviews for
5
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40
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 August 2013 via mobile

I have been staying at this hotel on business for the better part of 10 years. It is starting to show its age, but they have been remodeling it and as of late, I have gotten newly decorated rooms lately on the upper floors that are non-smoking and very nice and with new carpets etc... Food is typical local and seafood oriented. No Internet in room unless you go for the up charge but there is wifi in the lobby. Bed is hard as a rock but I suppose that is also typical Chinese luxury. No real complaints though. Nice clean place to stay while doing business here. Now a close walk to Il Santo (a few blocks down the road) and across from WalMart (to get some cheese/wine) as a change of pace from local cuisine.

Stayed July 2013, travelled on business
Helpful?
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipa, Ilhas, Macau
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 18 June 2013 via mobile

The hotel is good in the face of new acylated shopping center. Rooms are good. how the customer's pocket money, just sell them boast lovely staff running. Especially the people in the picture
The hotel is good in the face of new acylated shopping center. Rooms are good. how the customer's pocket money, just sell them boast lovely staff running. Especially the people in the picture

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serdar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen, China
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 14 February 2013

I used to stay in Regency in 2005-2007...Since then it looks like the rooms haven't been rennovated, the furniture looks older, the carpets as well...I could rate it as 4,5-star hotel back then...Now it can only pass as 3-3,5-star...Service is OK, but we do I have to pay for Internet? There's no wi-fi in the room, in the lobby only...

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peide77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Ohio
Level Contributor
130 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 3 February 2013

Check-in was slow, and staff wasn't terrible bi-lingual (nor am I so I don't hold it against them, they just didn't seem like they wanted to help). I thought they had put a box-spring on top of another box spring but apparently that's what passed as a mattress. This was only non-smoking in the sense that they added a non smoking sign that wasn't there for the person before me.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkelly8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
172 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 9 December 2012

By the standards of Chinese tier two cities, this place is good, perhaps very good in some areas. However, the all-pervasive filth from smokers is everywhere in the lobby and other common areas. Our party of 18 insisted on non-smoking rooms. At first, it was a case of "Bu Keyi", but eventually the check-in staff gave us superior non-smoking rooms on the 16th floor. So, full marks to them for that.

Breakfast was better than expected, with a wide range of Chinese and western items.

The hotel is located on the eastern outskirts of Swatow city, so is slightly inconvenient for those who intend to spend time downtown. However, it is close to the motorway back to Shenzhen and H.K..

Room Tip: Unless you are a nicotine addict, insist on the 16th floor non-smoking rooms.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 14 June 2012

I have stayed here many times over the last 5 years and as far as Chinese hotels go it is pretty good. Its not 5 star more like 4. There are not many options at all in Shantou, and for me the Meritus is on the other side of town from where my meetings are. The rooms are getting a bit tired and beds are hard, as virtually all Chinese hotels are. The staff are pleasant and communication is OK, but i have got used to it. The chiu chow restaurant is pretty good and the western restaurant downstairs is OK as well. The swimming pool is very good, except you have to wear the silly swimming cap thingy....not very western that.

Room Tip: Always ask for a non smoking "Western room" also they often have specials on.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken7007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency Hotel Shantou

Property: Regency Hotel Shantou
Address: No.188 Jinsha East Road, Shantou 515041, China
Region: China > Guangdong > Shantou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #64 of 194 Hotels in Shantou
Price Range (Based on Average Rates): £
Hotel Class:5 star — Regency Hotel Shantou 5*
Number of rooms: 554
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