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“Good Location, Good Facilities”

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Regency Hotel Shantou
Ranked #30 of 199 Hotels in Shantou
canada
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good Location, Good Facilities”
Reviewed 21 May 2014

I have stayed in the Regency several times over the last 7 years and at first found it novel and lots of fun. It has started to get dated but they are upgrading it slowly. They have a lot of tour and large groups at the hotel due to the large banquet facilities. They need to rip out all the carpets and wall paper and re-do as most of the hotel areas smell of smoke and most of the non-smoking rooms are smoky and musty smelling. I had to move 3 times before I got a room that was tolerable due to the smoke.

The rooms are more classic Chinese style than modern but are fine but the beds are hard. The bathrooms are fine with strong water pressure in the shower. Not much English TV choices but they are changing this now. There is a OK pool and gym and also have a message / spa area. Make sure you choose the regular message side as you might be very surprised if you choose the other (special message entrance). They also have a few entertainment ladies hanging around the lobby area and bar when it a busy weekend with lots of tourists from Hong Kong and the big cities.

The location is good and close to lots of restaurants and shopping. I might go back to the Regency once they finish the upgrade and renovations. There are now newer hotels and better options but if you want a classic throw back Chinese style hotel this might be for you.

Room Tip: Ask for a City view room on a higher floor away from the elevator. Even if you are a smoker you migh...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EddiPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Tacoma, Washington
Level 3 Contributor
11 reviews
3 hotel reviews
Reviewed 19 January 2014 via mobile

I've stayed in worse, but none with a harder mattress. I don't mean hard by American standards, I mean hard like I have bruises from sleeping. Other than that the hotel is fine, close to Il Santo restaurant and across the street from WalMart (great for snack shopping).

Stayed January 2014, travelled on business
Helpful?
Thank Red Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Canada
Level 6 Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 December 2013

Apparently popular with business travelers and locals alike (multiple weddings were going on during my visit), property felt somewhat dated. Carpets, elevators and rooms had faint aroma of smoke. Room was well appointed, however I was unable to control the temperature and was quite cold. The mattress is unquestionably the hardest I have ever slept on, literally bruising my sides!! Buffet restaurant inside was average with good local assortment, however almost nothing to offer in European or North American style. Will be seeking alternate options on next visit.

Room Tip: Make sure the climate control is functional!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2013 via mobile

I have been staying at this hotel on business for the better part of 10 years. It is starting to show its age, but they have been remodeling it and as of late, I have gotten newly decorated rooms lately on the upper floors that are non-smoking and very nice and with new carpets etc... Food is typical local and seafood oriented. No Internet in room unless you go for the up charge but there is wifi in the lobby. Bed is hard as a rock but I suppose that is also typical Chinese luxury. No real complaints though. Nice clean place to stay while doing business here. Now a close walk to Il Santo (a few blocks down the road) and across from WalMart (to get some cheese/wine) as a change of pace from local cuisine.

Stayed July 2013, travelled on business
Helpful?
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipa, Ilhas, Macau
Level 4 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 June 2013 via mobile

The hotel is good in the face of new acylated shopping center. Rooms are good. how the customer's pocket money, just sell them boast lovely staff running. Especially the people in the picture
The hotel is good in the face of new acylated shopping center. Rooms are good. how the customer's pocket money, just sell them boast lovely staff running. Especially the people in the picture

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serdar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen, China
Level 5 Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 February 2013

I used to stay in Regency in 2005-2007...Since then it looks like the rooms haven't been rennovated, the furniture looks older, the carpets as well...I could rate it as 4,5-star hotel back then...Now it can only pass as 3-3,5-star...Service is OK, but we do I have to pay for Internet? There's no wi-fi in the room, in the lobby only...

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peide77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Ohio
Level 6 Contributor
142 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 3 February 2013

Check-in was slow, and staff wasn't terrible bi-lingual (nor am I so I don't hold it against them, they just didn't seem like they wanted to help). I thought they had put a box-spring on top of another box spring but apparently that's what passed as a mattress. This was only non-smoking in the sense that they added a non smoking sign that wasn't there for the person before me.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkelly8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency Hotel Shantou

Property: Regency Hotel Shantou
Address: No.188 Jinsha East Road, Shantou 515041, China
Region: China > Guangdong > Shantou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #30 of 199 Hotels in Shantou
Price Range (Based on Average Rates): £
Hotel Class:5 star — Regency Hotel Shantou 5*
Number of rooms: 554
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