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The Interlaken OCT Hotel
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Reviews (391)
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Reviewed 9 June 2011

never seen such a place before. i still remember the SPA with 22 pool...
the best ever spa experienced...RED WINE SPA...huge theme park.
spacious rooms with best room service noticed...
A never forgettable amusement park..cannot ever forget the smiles on my childrens faces

  • Stayed: May 2011, travelled with family
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Thank ps_solanki11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2010

Travel to the hotel is very bad... the hotel needs to organize this properly!! No transport for pick ups and drops... its crazy and horrible!! If ur travelling with ur family its very inconvenient. The food in the hotel is very good... but major language problem. No one speaks english.

  • Stayed: September 2010, travelled with family
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4  Thank HozefaAlibhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2010

The hotel is luxurious and beautiful. The rooms are huge and well-appointed. But the layout of the hotel is not great -- a rather long and winding walk from the elevators to the rooms.
Food is good, though rather expensive, by Chinese standards -- lunch buffet 180RMB; dinner @ the Chinese Restaurant, though elegant, was extravagant; breakfast buffet, included in room rate, was good, with enough variety.
Spa and hotsprings, though not quite part of the hotel, but part of the resort/theme park, -- quite nice, but rules re: what to wear and where to go after showering were very confusing.

  • Stayed: November 2010, travelled with family
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1  Thank A_white_cloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2010

Not only the hotel but the whole experience counts.
Live in the main building as not sure how noisy will be in the villas as those in the main street. Very full but surprisingly quiet.
There is jazz performance every night by a lovly English acent singer and with a small band. Quite good. Also saw the performance of 'T' which is brilliant although it is not inclusive with the hotel rate -- but well worth it. The stage and backdrop and screens cost more than 300,000 pounds... and the stage effect is even better than Royal Opera House in London.

No need to mention the biggest budha who has 4 sides at the top of the moutain, the tea valley and the waterfall near the hotel.

Overall will say the service is not as bad as what I read here and the food was really nice -- tried Chinese/ Budha(Vegi)/Countryside food so far and look forward to explore more tmr.

Also did the ballon and little train which are all good for small children.
In the evening the lake and surrounding looked nice and the spa are quite good -- did massage and sent me to comfortibly sleep after I get back to my room. Wicky!

A really good place for non -Chinese to try a bit of the Chinese culture -- Tea, Budha, and do not miss the 'T' performance!

Stayed: October 2010, travelled with friends
3  Thank HecateNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2009

My family stayed here for two nights on Dec. 27/28 which is not their busiest day because it’s in-between public holidays.
Checking in: basically no problem there, quick smooth and room was ready. As matter of fact the front desk people’s attitude were friendly but their English are not quite adequate except for Mr. Andy Liang (Duty Manager).

Front entrance/lobby: I have never seen an Uglier Christmas display for a “so-called” 5 star hotel. Please see attached photo. They have silver sparkling alien looking trees in the middle of the lobby & they put anything that is blinking in the display regardless if the colour scheme matches or not. I have seen 3 star hotel lobby display better than this.

Room: is spacious, bright and relatively clean. However, being opened only a couple of years, the maintenance of this hotel are poor. Clacked and chipped on the bath tube and chairs. Only a Fireplace mantel, a plain wooden board/a hole in the middle, such an eye sore.

Restaurants: Vista Lagos Italian restaurant has good view but standard of Italian food is bad, the service and price are O.K.
Chinese Restaurant. Unless you are starving to death and nothing is open, otherwise don’t bother. Chinese dishes are horrible tasting, the service is one of the worst in the hotel especially the supervisor/manager of this restaurant. She speaks almost no English and her attitude to complain is “you pay and no complains”.
Our room comes with breakfast buffet in the cafe but tables were totally inadequate, you need to wait for a long time to be seated and then they tell you that you have 15mins to eat before they clear the breakfast buffet. We started waiting at 9:30am and breakfast time is done by 10:30am.

Over all, 99% of their food and beverage service staffs are non English speaking and even those who do speak English, they only know very minimal, totally inadequate for servicing any foreign customer.

One other thing, the swimming pool of this hotel is located in another building which is not connected internally with the room building. You need to wear your outside clothes and bring your swing gear and either walk 10 mins outdoor or take a golf cart to just take a swim in this hotel’s swimming pool. By the way, after you have changed from changing room, you need to walk up two floors of stairs up and down before you can get to the swimming pool. The changing room is poorly maintained and the pool is also poorly maintained.

The theme park itself, everything is mostly written in Chinese and very few English signs.

Final comment: All 5 star hardware are here but No software what so ever but poorly maintained for a hotel which only opened a couple of years’ ago.

  • Stayed: December 2009, travelled with family
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6  Thank BluePoolRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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