When I was checkung in, the front desk staff were arguing with one another on some issues regarding distribution of rooms and the reservation code to input into the computer system (we came as a group). It went on for quite a while despite hotel guests staring at them.
I had asked for a non-smoking room and they had put me on a smoking floor. They were kind enough to change it for me. But when I arrived at the only non-smoking floor, I could still smell smoke in my room. The room was not comfortable as the bed was very hard and the air-con was as noisy as a hair-dryer.
I was not impressed with the breakfast too with poor service and limited variety of food.
The only good thing I could say about the hotel was the Chinese restaurant. It served pretty decent food.
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