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“WORST EXPERIENCE”
Review of Regency Hotel

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Regency Hotel
Ranked #1,026 of 2,827 Hotels in Shenzhen
Reviewed 25 October 2013 via mobile

Booked this hotel since i found a good deal in Agoda and since we knew that we'll be arriving late at Shenzhen, we decided to stay at this hotel for 1 night then transfer to a much expensive hotel for the next few days.

As soon as we stepped in the Hotel, no one greeted us or even carried our luggages to the front desk. What's worse it that the front desk ladies didnt know how to speak English so we made good use of sign languages and Yes/No to communicate.

As soon as we arrived at the 5th floor on our way to our room, my sister and I began to panic as the hallways had this eerie feeling and some lights were not on/flickering. We thought we were in some horror movie with someone trying to follow us around, the journey to our room was unbearable.

To make matters worse, when we arrived in our room we thought of catching up on some news or something to entertain us. Unfortunately, the TV is completely broken, not only that but the lamps were not working as well. I called the front desk to complain about this and since they speak little english, i literally had to use all the adjectives/nouns/symbols/ all the words to describe what TV is, i even spelled it for her but she just laughed it off for the whole 15mins and didnt even bothered to have someone check what was wrong.


IN SHORT, I DO NOT RECOMMEND THIS HOTEL AT ALL. Better stay in a hotel that has good reviews and make sure that the staff can speak good english or otherwise it would be one hell of a ride.

Stayed: October 2013
Thank NutmegCoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (139)
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2 - 8 of 139 reviews

Reviewed 6 September 2012

Regency Hotel SZ is situated in a good location facing the major road that can be accessible from public transport. however, the room and the walkway in our floor lvl5 was really bad and poorly maintained.. It was really creepy with low yellow lighting and not so pleasant deco everywhere...
ground floor is a little dodgy with 90s deco and I this is not what I expected at all..
overall, the price is good, the standard is not there...price wise yes, comfort wise= no

  • Stayed: August 2012, travelled with friends
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1  Thank KelvinLau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 24 December 2009

  • Stayed: December 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 9 December 2009

  • Stayed: December 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 30 November 2009

  • Stayed: November 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 2 November 2009

  • Stayed: November 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 14 September 2009

  • Stayed: September 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Regency Hotel

Address: No.1001 Bao'an North Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Sungang
Amenities:
Business Centre with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1,026 of 2,827 Hotels in Shenzhen
Hotel Class:3 star — Regency Hotel 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Agoda, Cancelon and Evoline ltd so you can book your Regency Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regency Hotel Shenzhen

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