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“Good value - convenient, decent rooms and helpful staff.”

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Holiday Inn Express Shenzhen Luohu
Ranked #45 of 2,830 Hotels in Shenzhen
Reviewed 17 January 2012

Stayed here overnight whilst transferring between Shenzhen airport and Hong Kong airport. Little tricky for our cab driver to find but luckily we had the hotel phone number and they were able to direct him. Staff were also helpful at check-in time. Room was clean, good size, comfortable, quiet and modern. Basic breakfast which we found totally fine and as to be expected for the price. Good location. Good value for money,

  • Stayed: October 2011, travelled as a couple
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Thank lurve2travelmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 January 2012

I have stayed at this hotel on numerous occasions. This time, I am in Shenzhen for leisure with my friends. Due to our budget, I suggested this hotel. Previously I was reluctant to come back here because I found the hotel rather dirty and unkept. To my surprise, the rooms seem to be in better condition this time round.

Rooms are small here compad to other hotels in china, but it is sufficient for 2 to a room. Beds are comfortable and sheets are clean. Pillows are comfortable too. Room I got was clean compared to previous experiences.
Bathroom was clean and well stocked with amenities.
Overall, this I would rate as a 3.5 star stay with 4 star service.

Only thing about this hotel is it might be difficult for taxi drivers to locate it. If you are new to Shenzhen, finding this hotel might be a struggle.

Free breakfast is boring. It's always the same for every stay. They do not really change the offerings and the food is usually bland. I usually skip the breakfast.

All in all, I would may this accommodation is value for money and you can expect good service too.

My friend left an iPhone in the room and we were worried it might be gone by the time we come back, but everything was in place when we return.
Good service and honest staff !

  • Stayed: January 2012
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4  Thank g0lf_vacati0ns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2011

I travel to Shenzhen for work quite a few times and have stayed at this hotel on many occasions.

This hotel earned a 4 star for me on my initial stay a few years ago because the property was brand spanking new and super clean but service was very poor because the staff received very little, if any, training on the hospitality industry. They were so confused and clueless about the their heavily promoted paid car service to HKG airport or border crossing that I almost missed my flight.

Fast forward a few years, the service is much improved and almost clock work. From front desk to the breakfast lounge, the staff seems to be in tune on how to run an efficient no-thrill no frill hotel. However, housekeeping and maintanene is now the downfall. I cannot believe what 18-20 months did to this hotel. The carpets are now full of stains and the shower isfull of mildew. Beautiful shower head is now clogged with calcium... There is a layer of visible dust on most surfaces in the room and even the chair looks very worn and about to break.

Note for western travelers or folks from dryer weather, i.e., North America:
The AC in this hotel is extremely weak, you should consider bring a small personal fan with you if you stay here. As another reviewer pointed out, the central AC is almost none functional. It was an average warmer day in SZ, and the AC couldn't stay below 82°F and it was running non-stop on max setting. This means the very high humidity in door and on some days, the humidity is actually higher indoor than outside!! This combined with the fact the hotel puts a lot of starch in their bed sheets to make them crisp, you will get a sticky feel all night --> high humidity + starch laced sheets.

I have stayed at several other IHG hotels nearby and none of them have this kind of AC issue.

  • Stayed: October 2011, travelled on business
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Thank knowmyhotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

As with other business travelers stuck with the 3-"able's" > afford"able", reli"able", and comfort"able", I always book this hotel whenever I'm in Shenzhen, which is not far from the Luohu train station (which zooms you to either Guangzhou, Dongguan or Hong Kong).

A nearby McDonald's can always satisfy your hunger late at night. Also don't expect any fancy breakfasts here as it has always been the same for the past 2 years that I've come over and over again - toasts, butter, jam, fried noodles, fried rice, steamed buns, steamed sausages, and all the coffee you want - which is really what you pay for.

Best thing though is its cushy beds and choices of hard or soft pillows ... which will always end the day with a very relaxing sleep.

  • Stayed: December 2011, travelled on business
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Thank Nomad_HF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

I have been in this hotels for several times. Why, it is not far from the train station, around US$2 dollars for the taxi to go there. The hotel is less than US $60 for a double bed room with breakfast served. The room is clean, tidy with good shower. As there is no arcade nearby you can enjoy serenity. Although there are several restaurants and one supermarket nearby, the food there is not so good. In fact, you can take around 15 minutes walk to the two big aracdes nearby, namely, KK Mall and Mixc Mall. If you do like a morning walk, then there is a big garden nearby, Lai Chi Garden. Definitely, there are some drawbacks of this hotel : no refrigerator, no swimming pool. However, the supreme customer service and the price really can shut your mouth over these trivalties. I forget one important service of this hotel : free internet but with government censorship that some of websites will not be accessed to.

  • Stayed: October 2011, travelled with family
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1  Thank Amy3344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2011

Room was nice, clean & roomy for its price.
The Shower head can use a little improving.
There were stains in the carpet, but overall the room was very clean & I enjoyed my stay there.
A bit far to go everywhere by foot, but taxi wasn't hard to get.

  • Stayed: October 2011, travelled with friends
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Thank plip_id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

Overpriced compared to other (better) hotels in the area. Staff speak little or no English and aren't very helpful with suggestions or directions. NOT centrally or conveniently located as advertised or as others have stated in reviews - in fact it is located on a side street in the outskirts of Luo Hu district and taxi's are hard to find outside of normal check in/out time. Breakfast was not adequate or tasty - no restaurant. Air conditioning was not sufficient for the hot weather. No refrigerator in the room. Would not stay again or recommend.

Room Tip: There are much better hotels in the area and at cheaper pricing.
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  • Stayed: September 2011, travelled on business
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7  Thank jjy142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZXLH, Front Office Manager at Holiday Inn Express Shenzhen Luohu, responded to this reviewResponded 20 October 2011

Holiday Inn Express offers convenient locations throughout the world and competitive rates for both business and leisure travelers, features complimentary breakfast, comfortable rooms, a signature shower experience and high speed internet.

Refridgerator is not a standard equipment in guest room so far by the current brand standards, but we have some for spare use on request.

Air-conditioning is normally central controlled to keep temperature 22-25 celsus degrees in guest rooms. An electric fan is available on request for those guest wants more ventilation in room.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Shenzhen Luohu

Address: No.6 Guiyuan North Road, Luohu District, Shenzhen 518001, China
Phone Number:
Region: China > Guangdong > Shenzhen > Dongmen
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#6 Best Value Hotel in Shenzhen
#35 Business Hotel in Shenzhen
Price Range: £45 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Shenzhen Luohu 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
Arriving at Holiday Inn Express Shenzhen Luohu is easy. We're just 38km from Shenzhen International Airport and 3km from Luohu train station. Our modern high-rise hotel is also close to Dajuyuan metro station, where trains speed you to the Central Business District in just 10 minutes. Complimentary wireless Internet in your stylish Guest room keeps you connected.Invite colleagues to Holiday Inn Express Shenzhen Luohu for a conference in our high-tech meeting room. You can print agendas and check email in the 24-hour self-service Business Centre, and it's just 4 metro stops to events at Shenzhen Convention and Exhibition Centre. Train services from Luohu station take just 1 hour to reach Hong Kong.It's 3.5km from the hotel to buzzing Huaqiangbei, the place to shop for the very latest in computer and electronic gadgetry. Pick up stylish outfits and leather handbags in huge MixC Shopping Mall, one of the biggest in China, or hop in a taxi to haggle for bargains in the shoppers' paradise of Dongmen district and Luohu Commercial City.Chinese congee porridge is served alongside western choices like poached eggs and toast at Holiday Inn Express Shenzhen Luohu 's complimentary breakfast buffet. Relax on the sofas in our vibrant Great Room, and enjoy a beer with friends. ... more   less 
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Also Known As:
Holiday Inn Express Luohu Shenzhen Hotel Shenzhen
Holiday Inn Express Shenzhen
Holiday Inn Shenzhen

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