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“My wonderful stay at Futian Shangri-La, Shenzhen”

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Futian Shangri-La Shenzhen
Ranked #13 of 2,769 Hotels in Shenzhen
Certificate of Excellence
Shanghai, China
2 reviews
“My wonderful stay at Futian Shangri-La, Shenzhen”
Reviewed 9 May 2014

This is a wonderful and luxurious hotel facility! I would be delighted to stay there again! The highlights are the staff, the accommodation and the cleanliness. I wished I could have spent another night there!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank BradleyErasmus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 12 May 2014
Dear BradleyErasmus,

Thank you so much for your stay at Futian Shangri-La, Shenzhen. We are happy to learn, that you had the most wonderful time with us and enjoyed to be looked after by our colleagues. I will be delighted to share your compliments with the team. We are all very much looking forward to welcoming you back in the nearest future.

Kind Regards,

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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890 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
102 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 April 2014

It is well located at Futian area near the Expo area and large Mulch-national companies
Good location with easy access to transportation.
Nice rooms and great lounge
Lounge have good selection of BF and Evening snacks.
Staff are very friendly and helpful.

Room Tip: They have rooms facing all directions.. NSEW... so be sure to mention your preference.. Morning sun...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WKKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 16 April 2014
Dear WKKL,

Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. Your compliments to our staff, location and facilities are highly appreciated and all these will motivate us to continuously provide the best experience to guests. Sincerely look forward to welcoming you back soon.

Kind Regards

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Powys - UK
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 April 2014

This was my 3rd or 4th stay here and it was as good as ever if not better. I was in horizon room on 33rd floor, the room was spotlessly clean super comfortable and very quiet and peaceful, a real relaxing stay. The horizon lounge was also clean comfortable and very professional staff. You will also find it is easy to work there as it is so quiet and just really has a clean fresh feel to it. Nothing is ever too much for the staff they are always accommodating. A real 5 star experience again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeachHunter_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 8 April 2014
Dear BeachHunter_8,

Thank you so much for taking your time to share your stay experience. We are glad to learn that you have enjoyed yet another stay with us and very much appreciate your compliments towards our colleagues.
We hope, to be able to welcome you back soonest.

Kind Regards

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
147 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 5 April 2014

Good wifi and quiet rooms. Gorgeous hotel.
The restaurant across the road from the reception hall us excellent. Meeting team does well too.
My first trip to Shenzen make sure you get visa in advance if you are American.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kiwi400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 8 April 2014
Dear kiwi400,

Thank you very much for your recent stay with us at Futian Shangri-La, Shenzhen. We appreciate your compliments towards our Shang Garden Restaurant and our Banqueting & Events Team.
We are all very much looking forward to welcoming you back in the nearest future.

Kind Regards

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashland, Massachusetts
Level Contributor
5 reviews
Reviewed 4 April 2014

This hotel is always my preferred the style and elegance are superior. There is not a lot around the hotel mainly because is a buisness area with a lot of office but the hotel resturant and buffet is awesome

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Pierluca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 8 April 2014
Dear Pierluca C,

Thank you so much for you kind note in regards to your stay experience. We are glad to learn that you had an enjoyable time with us and look forward to welcoming you back very soon.

Kind Regards
Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 March 2014

What an amazing hotel...huge lobby, ballrooms, spacious rooms & fabulous food. THe breakfast spread is just amazing. The hospitality at its best. The meeting experience was taken to the top most level. The perfect MICE destination hotel.

Room Tip: Rooms on higher floor gives you the spectacular view of the city.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harsh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 31 March 2014
Dear Harsh87,

Thank you very much for your encouraging review on our services and facilities. We highly appreciate your recognition which I already shared with our teams. I am most pleased to learn, that you particularly enjoyed out meeting facilities and the care by our colleagues looking after those. We all look forward to welcoming you back soonest.

Best Regards
Julian Wipper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2014

I have recently returned from this hotel and found the service fantastic... After an accident at work I was either in a wheel chair or using crutches for the majority of my stay... The staff could not do enough for me, they were extremely attentive and often asked how my foot was progressing...5* service

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christmassy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 24 March 2014
Dear Christmassy123,

Thank you for sharing your stay experience with us and we hope that you have since then fully recovered. We are glad to know that you "found the service fantastic" and all your compliments will motivate us to continuously provide the best service to all our guests. We sincerely look forward to welcoming you back soon.

Best Regards

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Futian Shangri-La Shenzhen

Property: Futian Shangri-La Shenzhen
Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Huanggang Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#51 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
Official Description (provided by the hotel):
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is steps away from the newly opened Futian Station, which is the largest underground station in Asia, and the second largest in the world, also is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 528 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. Restaurants & Bar: Café Zen: 256 seats, open kitchen buffet offering Hong Kong specialties and local favourites. Shang Garden: 126 seats, Huaiyang and Cantonese cuisine in a contemporary bistro setting. Private rooms available. Seventh Son: 164 seats, authentic and sumptuous Cantonese cuisine. Open for both lunch and dinner, also features 9 private dining rooms. Lobby Lounge: 138 seats, beverage and snacks. Live entertainment from 8 p.m. to 12 p.m. Shang Garden Bar: 50 seats, a wide range of quality handcrafted cocktails made with premium ingredients, whisky, wine, beer, liquor, and snacks Shang Gourmet: 32 seats, freshly brewed coffee, premium tea, homemade baked goods, pastries, classic savoury treats, sandwiches and salads. Corporate Social Responsibility: Shangri-La Hotels and Resorts have unified all initiatives within five key areas of CSR namely, Environment, Health & Safety, Employees, Supply Chain, and Stakeholder Relations under the umbrella brand of "Sustainability." This campaign strives to properly educate its stakeholders, inspire and engage its employees, enjoin its business partners and align with the local community initiatives so that CSR can be used as a more significant tool towards development. ... more   less 
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

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