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“Annual corporate retreat”

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Futian Shangri-La Shenzhen
Ranked #15 of 2,781 Hotels in Shenzhen
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
“Annual corporate retreat”
Reviewed 18 July 2014 via mobile

Our company organized our annual corporate retreat at the Futian Shangri-la for 3 days.

The support and service we received from the banquet and sales team were outstanding and it made for a very memorable retreat.

All the staff from the General Manager down made it a point to ensure that we were well taken care off and all the good and beverage arrangements from the coffee breaks to dinner we're exquisite and delicious. Please keep up the excellent work!!

Stayed July 2014
Helpful?
Thank Kenneth Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 28 July 2014
Dear Kenneth Y,

Thank you so much for holding your annual corporate retreat at Futian Shangri-La, Shenzhen. Your compliments towards our colleagues and the arrangements that accompanied your event and stay are highly appreciated and I was delighted to share your experience with the team. We are very much looking forward to be at your service again in the near future.

Your sincerely,

Julian Wipper
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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888 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 July 2014

Spent 2 nights at this establishment on 24th and 25th June. The location is nice, Near underground shopping area and Coco park for some pub crawling.

Rooms are huge nice and clean...typically of Shangri-La's status.
Breakfast was good blend of east and west.
Staff were pretty okay with English but preferred Mandarin, luckily i'm billigual.
Free shoe shine service was a gem after a wet day out.

Room Tip: I realise the rooms facing north though further to walk from the lift, but was considerably bigger...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Clarence C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 17 July 2014
Dear AsiaTravellerAsia,

Thank you very much for taking your time to share your stay experience with us. We appreciate your compliments on our breakfast, colleagues and location. We are very much looking forwards to welcoming you back soon.

Yours sincerely,

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
auckland
Level Contributor
93 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 12 July 2014

I have just finished a 3 night stay. Location is fantastic. Close to exhibition centre, Coco park shopping and restaurant area. Very safe area. I booked their most basic room - which ended up being huge almost like a suite. Room facilities all very nice though perhaps not the highest tech but very good quality. Breakfast was really excellent though not cheap.

Staff at every touchpoint were really amazing. From my room cleaner who left me a note in English, to the restaurant staff who are very high tech with earpieces calling in coffee orders. I was especially impressed with Ashley who is a quality improvement person. Essentially like a concierge to answer questions. She walked me to the nearby shopping centre so I would not get lost. English was perfect. Totally went out of her way to help me.

Overall, a very beautiful hotel, with very good staff in the best part of town. What's not to recommend - perfect business hotel.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank specialk23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 17 July 2014
Dear specialk23,

Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are glad to learn that you enjoyed your time with us and I have shared your compliments with Ashley and the entire team. We are very much looking forward to welcoming you back in the near future.

Yours Sincerely,

Julian Wipper
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 10 July 2014

Business trip at Shenzhen and stay at the Futian Shangri-La, overall experience is actually good but nothing much to wow about, breakfast is definately Shangri-La standard and the location is ok, room is great. Will be back if back to Shenzhen, jsut nothing to wow about.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Ideatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 16 July 2014
Dear Ideatraveller,

Thank you for your stay at Futian Shangri-La, Shenzhen. We appreciate your recognition of our breakfast and guest rooms and very much look forward to be at your service again.

Yours sincerely,

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

Breakfast facilities unable to cope with numbers of guests staying at the hotel (so unlikely you will get breakfast at all unless you're prepared to queue for ever), lobby bar full of drunken guests staggering around smoking. Nobody will let you play the piano in the lobby bar!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 22 May 2014
Dear Chris R,

Thank you very much for your stay at Futian Shangri-La, Shenzhen. We have been very concerned to learn of your dissatisfaction and on behalf of the entire team, please accept our sincerest apologies. I have immediately looked into the areas concerned and rectifications were done.
Please feel free to contact me anytime directly at julian.wipper@shangri-la.com should I be able to assist you anytime in the future.
We all look forward to welcoming you back to showcase our usual caring and anticipating service on the next occasion.

Kind Regards

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
128 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 13 May 2014

The Futian Shangri-La was a really pleasant surprise. The building and facilities are beautiful, the breakfast is great, the rooms are spacious and updates and the gym is complete with a lot of weights, machines and cardio stations for a great work out. My only complaint is the bars for an after work drink leave something to be desired... no great ambience.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeattleChris001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 15 May 2014
Dear SeattleChris001,

Thank you for taking the time to write a review on your recent stay with us. We are pleased to learn that you had an enjoyable time and appreciate you highlighting your room, our well equipped gym as well as the sumptuous breakfast.
We all look forward to welcoming you back in the nearest future.

Best Regards,

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
2 reviews
Reviewed 9 May 2014

This is a wonderful and luxurious hotel facility! I would be delighted to stay there again! The highlights are the staff, the accommodation and the cleanliness. I wished I could have spent another night there!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank BradleyErasmus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review, 12 May 2014
Dear BradleyErasmus,

Thank you so much for your stay at Futian Shangri-La, Shenzhen. We are happy to learn, that you had the most wonderful time with us and enjoyed to be looked after by our colleagues. I will be delighted to share your compliments with the team. We are all very much looking forward to welcoming you back in the nearest future.

Kind Regards,

Julian Wipper
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Futian Shangri-La Shenzhen

Property: Futian Shangri-La Shenzhen
Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Huanggang Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#13 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
Official Description (provided by the hotel):
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is steps away from the newly opened Futian Station, which is the largest underground station in Asia, and the second largest in the world, also is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 528 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. Restaurants & Bar: Café Zen: 256 seats, open kitchen buffet offering Hong Kong specialties and local favourites. Shang Garden: 126 seats, Huaiyang and Cantonese cuisine in a contemporary bistro setting. Private rooms available. Seventh Son: 164 seats, authentic and sumptuous Cantonese cuisine. Open for both lunch and dinner, also features 9 private dining rooms. Lobby Lounge: 138 seats, beverage and snacks. Live entertainment from 8 p.m. to 12 p.m. Shang Garden Bar: 50 seats, a wide range of quality handcrafted cocktails made with premium ingredients, whisky, wine, beer, liquor, and snacks Shang Gourmet: 32 seats, freshly brewed coffee, premium tea, homemade baked goods, pastries, classic savoury treats, sandwiches and salads. Corporate Social Responsibility: Shangri-La Hotels and Resorts have unified all initiatives within five key areas of CSR namely, Environment, Health & Safety, Employees, Supply Chain, and Stakeholder Relations under the umbrella brand of "Sustainability." This campaign strives to properly educate its stakeholders, inspire and engage its employees, enjoin its business partners and align with the local community initiatives so that CSR can be used as a more significant tool towards development. ... more   less 
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

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