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“The surrounding is a bit dark”

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Best Western Shenzhen Felicity Hotel
Ranked #61 of 2,833 Hotels in Shenzhen
Reviewed 27 January 2013

Best Western Felicity has a good location within 10 minutes walking distance from the LuoHu station.Very convenient for first time travelers.The rate is reasonable.The premium room has a splendid view of the river which separates Hong Kong & China.The surrounding is a bit dark and you can be accosted by pimps or mamasans.Not so many restaurants around.Staff is helpful but will not go for any extra miles.

  • Stayed: October 2012, travelled on business
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Thank wongtra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 December 2012

Staying here now. Paid over £60 for a small room with two double beds. Beds are rock hard and barely larger than a single (not good for sharing unless you are very cozy with the other person).

Upon entering we found the safe didn't work.

Kettle plug is inaccessible for some, as it is under the table and kettle cord is too short for it to be anywhere other than the floor. So, had to sit on the floor to make myself coffee.

Went to use the bar or club only to find them both closed. Went down to the lobby lounge instead where staff were nice, but things were closed up by a little after 12 despite saying they were open until 1.

Also, toilets are not as western as they look an unable to handle anything other than very, very small amounts of paper, if any at all.

Oh, and no hot water in the shower. At all.

I don't have unreasonable expectations, as I'm pretty young and used to much worse, but I'm not happy with a place charging so much and having such a poor experience. I think you're just paying for the Best Western name here.

  • Stayed: December 2012
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Thank Klundberg12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012

We were a group of 17. Stayed for 4 nights. We pre-booked and prepaid our rooms through Seiki Tours Singapore but upon arrival they don't have the rooms ready. Breakfast was also not included which seems very unusual. With the availability of cheap food all around we chose to take our breakfast outside the hotel.

The rooms are fairly well designed and decorated. Clean and all your regular supplies available. My room have a view of the river and unobstructed, good location and value for money.

We were targeting Louhu for shopping and Kang Long for ballroom dancing so it was perfect location, 5 minutes walking. Dongmen is only about 20 minutes walk.

  • Stayed: November 2012, travelled with friends
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Thank dogcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

I have stayed at this hotel 4 times in the past 2 years and i know other people who use it regularly.
The quality of food and services is very good, with the evening buffets being particularly good value for money.
The rooms are a decent size, internet access excellant, and English is spoken by most members of staff.

Much better than many of the other hotels in Shenzhen, and significantly cheaper than the Shangri-La.

Room Tip: Choose a room overlooking the HK-Shenzhen border.
See more room tips
  • Stayed: June 2012, travelled on business
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Thank chrisneville04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2012

We wanted to spent a couple days in Shenzhen and this hotel was our best option. It is cheap, clean and the service was good. The rooms are dated but very spacious. The location is from walking distance of the train station and all the shops. Don't expect luxury just an average business hotel.

  • Stayed: April 2012, travelled on business
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1  Thank oceanbeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

The hotel lobby looks great.
Rooms are small and a little bit old, but clean enough and comfortable. Staff are friendly and can speak English. Breakfast is good and same everyday.
Near from Luohu train station.

  • Stayed: December 2011
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Thank louis3_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2012

ROOMS
Rooms are small, but very clean and up to par with other Best Western hotels. Complete amenities.

LOCATION
Literally across the street from the Luohu Train Station/Border. Accessible via Elevated footbridge (no escalators/elevators - difficult to go to if you have big luggages)

No restaurants nearby, but you can go to the Luohu Train Station area for many food choices.


AMENITIES
Complete hotel amenities. Nice gym and pool.

PRICE / OVERALL VALUE
Price is very good especially during off-peak season. I choose this hotel if I want a hotel near the border with complete amenities

Stayed: November 2011, travelled on business
1  Thank changky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Luxury Hotel in Shenzhen
#61 Best Value Hotel in Shenzhen
Price Range: £46 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Shenzhen Felicity Hotel 4*
Number of rooms: 532
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

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