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Best WESTERN Shenzhen Felicity Hotel
Ranked #52 of 2,755 Hotels in Shenzhen
London, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“I look forward to staying there again”
4 of 5 bubbles Reviewed 8 October 2013

This hotel is a bargain. I stayed there in the 1990s when it was the only 5 star hotel in Shenzhen and it was fabulous. Since then it has been taken over by Best Western who have done their best to downgrade it and make it seem like an American airport hotel. Look past the tacky Best Western branding though and the fundamentals of this fine hotel shine through. The whole property is exceptionally clean. The rooms are generous and quiet. There is free fast internet in all rooms. There is a ping pong room, standard dance studio, gym and fine swimming pool if you need exercise. Then there are the 2 spas for recovery. The staff are well trained and efficient.

Best of all is the location which is about a 2 minute walk from the Luohu train/MTR station, meaning that the delights of central Hong Kong are less than 45 minutes away. It is feasible to commute into Hong Kong and save yourself a fortune since an equivalent Hong Kong hotel would usually cost around 5 times the price.

The restaurants and bars in the hotel all seem fine. There are also a myriad of alternatives in the neighbourhood which is safe. For tea drinkers, the best tea market I have ever visited is only a 3 minute walk away on Jianshe Road.

Some reviewers have reported negatively on the condition of some of the decorations. Yes the piece of wood under the front of my wash basin could have been re-varnished. Some of the carpets are past their prime. These are all cosmetic flaws and probably a result of the Best Western effect. Look past that to see a super clean, comfortable luxury hotel at a very competitive price.

I will certainly book the Felicity again and I look forward to that stay.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Talamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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710 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
cochin
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 4 October 2013

It is comparatively an old property, not done much of a renovation for a long time, located near to the luhou station and metro, which makes it easily accessible, its actually near the border of Hong kong and China. the breakfast spread was good, rooms are not that big, front office staff was very helpful, and the best part is the price which we are paying .

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geo075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

This hotel is right next to the Louhu Shopping and Station. Just at the border of China and Hong Kong. It is highly reccommendable to people who want to enjoy both China and Hong Kong at a lower budget hotel price but, still get great service and location.

As it is common knowledge to frequent china and hong kong travelers, that hotels in china is much cheaper compared to that in hong kong. 1 night during the low season at a 3 star hong kong hotel, will give you 2 night at a 4 star china hotel. And at high season/expo 1 night at a 3 star hong kong hotel, will give you 3 night at a 4 star china hotel.

So in conclusion, if you want to enjoy both shenzhen and hong kong, this hotel is a very great choice. All you have to do is walk into the train station and cross the border for immigrations (30 minutes) and a you are already in hong kong. If you are going to travel to Kowloon, it will wake you another 45 minutes via MRT. So if you have time to spend 75 minutes, this hotel is a great choice.

The shopping at Louhu is also a great deal. Especially if you are into knock offs.

Room Tip: Choose the non smoking floors
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank normanngjkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 8 September 2013

Our stay was during Aug 1 to 5, 2013, 4 days.
Room is very clean and large, the bed is very comfortable. the bathroom is very clean. Hotel is near walkable to Luohu station reaching the room from Hong Kong is 1 hour by train, the area is very good for shopping. Price is little expensive for the room, but ok.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeganarayanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 September 2013

Repeat customer , liked the clean rooms , good and fast room service food , close to the HK checkpoint , nearby banks and shopping malls overall it was a good experience, rooms were clean and room service was fast.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank royaryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 3 September 2013

The hotel is old and there is a toxic smell on the lobby. I blame the renovation, glue, painting for that. Up reservation breakfast was complimentary but when I got here I had to pay extra US$ 20 a day.
Rooms are comfortable and clean. Staff is helpful and kind.
That is not a 5 stars hotel i would rate this as a 3 stars.
Towels are old but clean.
The location is convenient, just across the train station.
Wifi works in the entire hotel at a decent speed.

Room Tip: It would be a great deal if breakfast were include as stated on orbitz.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreas w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
8 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 3 September 2013

The Best Western Felicity Hotel (fu lin da jiu dian) in HePing Lu, Shenzhen is conveniently located within a few hundred metres of the border with Hong Kong and less than five minutes taxi ride to the famous DongMen shopping precinct... The hotel is very comfortable and good value for money.. the lobby restaurant is more than adequate for the business and family travellers... the staff are friendly and helpful... rooms are of good size and very clean...

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheRealMarkgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best WESTERN Shenzhen Felicity Hotel

Property: Best WESTERN Shenzhen Felicity Hotel
Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Shenzhen
#48 Luxury Hotel in Shenzhen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

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