I stayed at this hotel one month ago. When I checked in, they charged me a 500 RMB deposit. When I checked out, the staffperson tore up the transaction slip. A week later, I noticed that I never received my deposit back, so I called the hotel. They told me to wait two weeks. It has been over one month since I stayed there, and I still have not received my deposit. They claim they don't have any record of my having paid this deposit, but they told me to wait a few more days. So, I doubt that I will receive this deposit, because they no longer have the transaction slip, as it was destroyed and probably discarded by the hotel staff person. I think the training of hotel staff is probably very poor. Besides this, I never received the 50 CNY coupon for food that was promoted when I booked at this hotel.
So, I have to say that if you decide to book here, be prepared to pay about double the advertised price for most rooms, because you may not receive your deposit back.
If anyone has any doubt that I'm telling you the truth, I can show you the proof, if you write me at email@example.com
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