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“3 stay at this Property, Excellent”

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Best Western Shenzhen Felicity Hotel
Ranked #59 of 2,840 Hotels in Shenzhen
Reviewed 24 May 2014

The Best WESTERN Felicity Hotel Shenzhen China is in a great location for us its our 3rd visit to this great hotel as we love shopping just across the road in the Lou Wo shopping district, the train station is no more than a 10 minute walk away even with luggage. We were there on the 3rd of May 2014 and it was my Birthday without saying anything on check in the young lady picked it up on my passport and invited the 3 of us to drinks and a birthday cake in the bar that night and the band even sung happy birthday to me, a big thank you!!!!.The rooms we had a have had were very clean neat and tidy on check in, all the staff speak good English and can answer any questions you have. Check in and out is a simple process and quick. Breakfast is excellent a very wide range of food to choose from, there are bars, night clubs, karaoke, and of course the shopping in the two shopping centers is a lot of fun. Don't miss staying at this Hotel!!!!!!!!!!!!!!!!!.

Room Tip: If you are a NON SMOKER ensure when you book you book a NON SMOKING room which the hotel has plenty...
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  • Stayed: May 2014, travelled with family
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Thank Cronkee06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 - 179 of 748 reviews

Reviewed 22 May 2014

Check in: Almost an hour for check in majorly due to linguistic problem. When we enterd in the room, it was not clean, with cigerattes and tea spread all over inspite of our request for a non smoking room. Beds were of very short size, i ve seen beds of this size for the first time, not comfortable for 2 persons. Breakfast is of no use for veg Indians. The only bonus point is its one bridge away from the Louhu Mall, but we came to know of this fact later on by ourselves exploring the town as their is a major issue of English. Even in the Hotel from reception to housekeeping, communication remains a great challenge. I think better options are available in this city at better prices.

  • Stayed: March 2014, travelled with family
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Thank sparsh g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

Best WESTERN Shenzhen Felicity Hotel have reali great location in Lou hu district, metro station and rail station (speed train to Guangzhou and Dongguan )is in other side street, intercities bus station in next..
Near have more hotels, night clubs, karaoke, and two shoping centre.
Hotel is not new, byt clean, service is excelent, have cheap direct shatle for Hong Kong airport.

  • Stayed: March 2014, travelled on business
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Thank Kristian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

Great staff and very friendly, but the hotel itself has seen better days and seems to be sinking into decline. The rooms are average in size, but smell of smoke and are musty. The smoke smell is even there on non smoking floors either from the a/c or previous occupants. The beds were damp and hard as is usual for China. Food in the restaurant was good and reasonably priced. Would not go back, even though the price was low.

Room Tip: Choose another hotel!
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  • Stayed: April 2014, travelled with family
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Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

This is quite possibly the worst hotel I've ever stayed at the rooms are awful and make you want to jump out the window. they must be 30 year old with terrible decor and old raggy carpet.
If you are use to 4-5 star accommodation with an ounce of class they avoid this place.
The internet takes 2 minutes to even load a page but to write this I'm persevering with it.
the reception is gloomy and in whole just not a nice place to stay.

AVOID!

  • Stayed: April 2014, travelled on business
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Thank Jayped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

This is a great hotel for business travelers and tourists.Nice spacious rooms and a fabulous breakfast spread.While you may not find too many English speaking staff, at the reception there is no problem. staff especially the concierge are very helpful.I have now stayed there 4 times in last two years. The only point i found a bit to mention was that the lobby does not have enough sitting area for a business visitor to have a private conversation. the limited place is always filled with tourists.It will help if a small area is allocated for private undisturbed conversations.

Room Tip: Ask for river facing room, superb views.
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  • Stayed: June 2013, travelled on business
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Thank SinghCzar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

The hotel has great structure, but my room non-smoking had plenty of cigarette smell. Maybe someone smoking in the next room. Good hotels separate wards for smokers and non-smokers and not just rooms. The hotel has great structure, but my room had plenty of non-smoking cigarette smell. Maybe someone smoking in the next room. Good hotels separate wards for smokers and not just rooms. Employees do not know how to resolve the issue.

Stayed: April 2014, travelled with friends
Thank AirtonJoaquim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Shenzhen
#53 Luxury Hotel in Shenzhen
Price Range: £46 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Shenzhen Felicity Hotel 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

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