Good, well situated hotel. Nice big rooms with excellent beds. Wifi fine. Good breakfast. Efficient, fast check in and out. Very helpful staff. Only downside was persistent noise from main road. Try and get room facing on the other side.More
Good, well situated hotel. Nice big rooms with excellent beds. Wifi fine. Good breakfast. Efficient, fast check in and out. Very helpful staff. Only downside was persistent noise from main road. Try and get room facing on the other side.MoreShow less
Thank you very much for your comments. Our hotel is famous for its excellent facilities and service excellence, If you have any questions about noise, please contact us immediately, we could replace the room for you to avoid noise problems. We are looking forward to serving you again.
Stayed here for 4 nights on a business trip. Nothing really to complain about but some room for improvement, particularly the breakfast (variety and quality) and the facilities. The hotel is undergoing renovation so hopefully the situation will improve. Service was very good but for the same rates there are better hotels in Shenzhen.
Thank you for choosing Pavilion Hotel. We will finish the renovation as soon as possible. Welcome to our hotel again after improvement.
I was indeed pleasantly surprised with the quality of this hotel with its superb attention to fine details. The rooms were beautifully furnished to a very high standard. It is not located within the downtown area but getting a cab to the shopping area and back was not a problem. We attended a wedding banquet and the food served was of excellent quality and service was good. Serving piping hot food to 600 people at one go is no easy task but this hotel did it.
There was a also a good spread for breakfast with typical Chinese cuisine and traditional American breakfast.
The Coffee bar was also surprisingly efficient. Sandwiches served here were also well prepared.
Location: subway entrance right in front of hotel, malls and restaurants in the neighborhood. Free WiFi in lobby. Great breakfast. Good gym, big indoor pool.
No WiFi in my room, only ethernet.
This hotel is aged but very well maintained,clean and comfy and good service!
Thank you very much for your comments. We’re doing something to improve the in-room WIFI problem now. Welcome to our hotel again.
I stayed in the hotel on Jan 2010 not on Nov 2011 it was my only choice to write my review :)
I know it is 2 years back but i wanted to share my experince... the room was big and clean..staff more than great the service too...
What made me happier and appreciated was that they discovered - may be from my passport- that the day I checked in was my birthday..later at night when I come back to the Hotel and enter my room I saw a lovely cake with a very sweet greeting letter wishing me A happy birthday and also offering to celebrate it with me. But un-fortunatly I was out of hotel till midnight so I missed this planned joyful moment... I just wrote an appreciation letter back to them...
No any other Hotel do like this... and this shows their originality and ofcurse how good and wonderful the chinese people are..
Thank you very much for your comments. It’s our pleasure to serve for you. Welcome to China and our hotel again.
Stayed here for 3 nights when on business in Shenzhen. Found the hotel to be of average standard in this price range in china. Security in the hotel was poor with many local working girls in the lobby and bar in the evening. Breakfast was ok, but lacked choice for western tastes. The surrounding area was pretty down market. Won't be staying here again.
Thank you very much for your feedback, we will notify related department heads, and take concrete action to improve our services in the future.