The other reviews of this hotel seem to be glowing, but on my recent stay, I wonder, by comparison to what? Compared to other hotel experiences in China? Yes, it's excellent by comparison to an average stay at a hotel in China. By comparison to say another Ritz-Carlton hotel stay, it's fairly average. I was surprised to find it is less than a year old. The color palette is very dated, to say the least, and the place has quite a lived in feel.
At check in at 2 pm, we were first told there were no rooms available. Upon insistence there were, but we found we were given a handicapped room. Once we found this out and refused the room, we were "upgraded". This whole process took half an hour.
The best thing about the rooms hands down was a prominent and useful universal plug socket located right on the bedside tabletop - one on each side - so that two people could charge a mobile overnight. Brilliant. Glorious. Every hotel on earth should have this.
The selection of beers in the bar is very limited and esoteric - only one local brand and 2 or 3 imports that no one drinks. Seems like they were trying to be too clever. A Cosmopolitan ordered had no cranberry juice and was the wrong color. (It was still US$13 though.)
At checkout they attempted to charge me 50% more for a half bottle of wine from the minibar than the price listed in the room. Caught that.
This is a US$300 hotel room. For the price I would say you can do better elsewhere, although maybe not in Shenzhen.
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- Also Known As:
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