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“Good Hotel and very good location, walking distance to metro ,train, taxis and bus”

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Railway Station Hotel
Ranked #68 of 2,767 Hotels in Shenzhen
New Delhi, Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Hotel and very good location, walking distance to metro ,train, taxis and bus”
Reviewed 5 October 2013

, walking distance to metro ,train, taxis and bus , this hotel is very popular among the Hongkong tourists as it is just walking distance from HK border, Hotel has two parts one is new building and other is old building , rooms are good in both the buildings and every room has free access to Internet, some rooms alos have computers in them with internet connectivity,good for business travellers, staff is friendly but most of them speak little or no english ,Visitors can take fast(bullet trains) trains to guangzhou and other cities from railways station situated right below the Hotel.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deep12368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Kolkata (Calcutta), India
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 September 2013

Located right on the Railway Station in Shenzhen, it has probably the best location. With trains, metro, bus and taxi all easily available within a walkable radius. Also helps to have the fabulous and easy on the wallet shopping mall Luohu. The staff are terrible but, with a huge language problem. The food is good though. If on a business trip its a boon.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aayush_Bagla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2013

The best part about the Railway Station Hotel is the excellent location, located right outside the main railway station in Shenzhen, you can take their local transportation (the metro) to other parts of Shenzhen easily. Also, it is a 5 minute walk to Luohu Shopping Centre, a 5-floor shopping mall which sells many items ranging from clothes to shoes to fashion accessories, cloth and even toys and such.

The rooms are spacious, clean, and toilet is large as well.

However, I found their customer service BEYOND ATROCIOUS. Firstly, when checking out and asking for the credit card for payment, the receptionist put her hand out and rudely said: 卡拿来, which means 'give me your card' (but in a rudder manner). There was another customer next to me, and when she asked the receptionist how to get to some tourist attractions and such, she was given one word answers and sometimes didn't even bother to answer her.

When we wanted to get something out from our luggage before leaving, the receptionist shouted as us and asked us to bring our luggage OUTSIDE the hotel on the streets when it was drizzling and get our items there. We also asked if there was a porter who could help us with our luggage to our ride to the airport (there were 5 of us, all female, consisting of 3 ladies above the age of 50 and two younger females who are less than the age of 20 and we had more than 10 pieces of luggage), and the receptionist just rudely said no and didn't even offer us an alternative, after seeing that we had so many baggage.

Although the location, value and rooms are good, I will never visit this hotel ever again in my life. I rather pay more for more humane services that put up with their horrible customer service.

Room Tip: 6th floor and above are only accessible by card and is much cleaner and safer as they are the 'b...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seowwei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shenzhen hotels

Cambridge, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 May 2013

This is a hotel that takes itself seriously and punches significantly above its weight - yet is is such good value - and I'm trying to avoid the term 'cheap' because that demeans it. The location right opposite the famous market is ideal and of course being the station hotel is ideal for HK and the metro - great for commuting. Standard room is absolutely fine as they stand or a deluxe room has some advantages. Rooms are well equipped with a nice moden bathroom, kettle and so on. The Berlin Cafe is a fine restaurant with good choices and well cooked at low cost. Enough - come and see!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123-Lagrange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klang, Malaysia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 March 2013 via mobile

The hotel is the last station of Shenzhen railway...I choose the is because easy us go to custom of Hong Kong...so far there hotel room is very nice if choose the bathroom with transparent, 1day RM180 is very cheaper...but the worst thing is however you used credit card or cash, the also need extra more take deposit, after check out only pay back!
And the breakfast of hotel, very less food to choose it!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tien_111991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Perth, Australia
Level Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 March 2013

Food and service was amazing, and the language barrier proved to be no barrier at all. We ate and drank extremely well, all for about $10 Aussie per head.
I cannot tell you how good this place is, and continues to be, over a period of 4 years.
Dont take my word for it, go and find out for yourself!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank snerd45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 4 March 2013

Located right beside train, bus station. So is a good stopover if you are thinking of heading to other places in china or hong kong.
Room wise nothing fanciful except it is really big.
What i remember the best is the hotel restaurant. They actually give you vouchers to subsidy your meals. They serve really nice and affordable food. I will say is nicer that those restaurants located around in the area. and yesh is really cheap.

Room Tip: The rooms are not smoke-free, so do hope previous occupants ain't smoker
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank WeiQiangSee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Railway Station Hotel

Property: Railway Station Hotel
Address: New Raillway Station Building, Jianshe Road, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Dongmen
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #68 of 2,767 Hotels in Shenzhen
Price Range (Based on Average Rates): £
Number of rooms: 345
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