I stayed at this hotel three times already and was very happy with the room and general quality. I am also a PERTHDEN VIP card holder BUT.......... It is totally IMPOSSIBLE to get hold of this hotel via email either directly or from the website. Each and EVERYTIME I want to book this hotel directly, I had to ask a friend in Shenzhen to actually make the booking for me. The only way it seems, is to book via one of the few hotel booking sites available and then there is an extra 15% that needs to be paid. The hotel does not respond to emails, faxes or even direct calls.
The hotel is a little hidden from normal access and is reasonably difficult to find unless you know the area. Staff speak little or no english. The reception is a little tattered but the rooms are actually large and comfortable.
If ANYONE manage to get the hotel to respond directly to your request...PLEASE LET ME KNOW HOW you managed. I needed to book a hotel again for November and eventually after sending, faxing, emailling and telephone calls in total of 12 times, I gave up and booked another excellent hotel in the area, Century Plaza.
Pity that this hotel does not respond to mails, faxes etc.... But worth the stay.
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