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“Do not let the hotel arrange taxi rides for you.”

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Century Plaza Hotel
Ranked #58 of 2,781 Hotels in Shenzhen
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Do not let the hotel arrange taxi rides for you.”
Reviewed 19 March 2011

I have stayed at this hotel in the past and have no complaints about the hotel per se; however, when I needed a taxi to take me to the airport on March 17, 2011, a bell hop told me he would arrange a taxi for me and the fare to the Shenzhen airport would be 150 yuan. He arranged a "black taxi" to take me. Once at the airport the driver refused to unlock the car doors or release my luggage until I had paid him 500 yuan.

Hotel guests beware of using the hotel employees to arrange anything for you, unless of course you are super rich.

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank aniceguy2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2011

excellent location
spaciaous rooms
guest friendly
near lohu lohu station
dint try break fast
near a huge shopping centre for electronics and other stuff good prices
it has its own night club
gr8 music
near many massage centres

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank royaryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 12 September 2010

The hotel is good with nice rooms & breakfast. The utility shops like seven eleven are next to it. There is a currency exchange shop too right outside the hotel.
Only problem is the language as most people do not understand English.
The hotel has a great discotheque on the fifth floor..

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 19Madhur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
Reviewed 26 August 2010

Slow service for EVERYTHING!

Bellboys are slow!

Housekeeping is slow!

Internet is as good as zero internet...takes literally 5 hours to load one page!

Two VERY small complimentary bottles of water!

Very unhappy with the hotel!

And if you're on the 10th floor or below be prepared to not sleep till 3 o clock because of the loud disco music played below!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kataras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shenzhen hotels

Indonesia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2010

The hotel was aged. Breakfast was not tasteful. It was three stars service. Many tourist groups stayed in this hotel. I stayed at this hotel on 23&24 June 2010.

Rooms were clean. Location was good, close to some shopping centre and clubs which we can reach by walk. Not too far from Lo Wu station, many hotels are close to Lo Wu Station too, so it is not comparative advantage of this hotel.

Generally this hotel offer average service and experience, nothing is special.

Stayed June 2010, travelled with family
Helpful?
Thank P0rtf0li0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2010

There is only one great thing about this hotel - its location. We found the hotel very conveniently located near some great shopping and eating destinations.

The hotel staff is courteous and to some extent helpful, but not very friendly (but the housekeeping staff was quite friendly). The rooms are fine with all basic amenities available, but somehow end up giving a spartan look. There is no view from the hotel (you can see some residential apartments opposite), but the higher floors may provide some view although I am not too sure about that.

To be avoided is the breakfast buffet (the continental one, that is). It can be very easily missed. If you have a choice, it would be better to just drop into the KFC (2-min walk around the corner) and pick up your breakfast.

The hotel also has a dance club towards its rear, and although I had specifically asked for a room in the front in a higher floor (thanks to TripAdvisor for this tip), there were faint noises of loud music in the night, but we were usually so tired by end of the day that it did not matter very much.

The hotel also provides alternate recreation options in terms of foot massage right across the property - I did not try it, but I guess for those interested, this would be a bonus. For Indians, there is a decent Indian restaurant about 5-min walk from the hotel - it is called 1947 that serves vegeterian also. There is a 'hala' eating joint right opposite the hotel and although we did not try it, it looked quite full during dinner time.

The rainbow mall - about 10-min walk from the hotel - is a good place to shop. Beyond the rainbow mall lies the shopping paradise of Shenzhen with over 1000 shops to choose from (mostly clothes and stuff for children).

The biggest problem we faced in the city was the almost complete lack of English being spoken. The hotel was a welcome difference - all the front desk staff and bell boys spoke English, so it was a welcome change after a whole day spent in the city.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank VIRGORAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 23 June 2010

It is a large nice hotel with a good foyer with no seating but has six silent and smooth lifts. We booked 3 nights on the net with Instant World Booking (first time). Our deluxe room was large as was the bed. The room was alittle worn the bathroom is a good size with a bath but it needs repair. The mini bar is outrageously expensive, as is the laundry service. We were charged $AUD40.00 for 8 items. There is free Wifi and a computer in the cafe/bar area to use if you buy a drink. The western food not good (not really their fault) the Singapore sling cocktail was undrinkable. We choice not to eat at the hotel and went to Starbucks for breakfast a 5 minute walk. Overall the staff were polite tried to please and understand. This hotel is in a good location for our shopping expedition and we will use it again.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willkeeptravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Century Plaza Hotel

Property: Century Plaza Hotel
Address: No.4001 Chunfeng Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Century Plaza Hotel 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Century Plaza Shenzhen
Hotel Century Plaza
Century Plaza Hotel Shenzhen

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