The check in itself puts you off! There is no help in carrying your luggage and you haveto lug your belongings yourself up a steep,narrow ramp by the side of the steps at the entrance-quite few of them actually.
The staff knowledge of English is very \poor and behaviour is not welcoming. The shocker is inside the room-there is no tea/coffee vending facility at all! .If you want tea you have to order rooms service!And not even a single bottle of water is provided complimentary!
There is a swimming pool on the 5th floor but here also,there is no staff to keep any eye on the swimmers and one house keeping staff continued to spray water with a hose and clean the poolside even when my son went for a swim!
The breakfast options (we went to the Western buffet on 12th floor) were just adequate.The lockers are not electronic. YOU have to take a manual lock/key from reception against security deposit!
The location is good with Mc Donalds ,Indian,Japanese eateries within wlaking distance as well as shopping options like Lo Hou/Dong Men(15 mins walk).Also there are a few massage parlours across the road but did not look great from outside.
All in all,avoid if you have other options.
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- Also Known As:
- Century Plaza Shenzhen
- Hotel Century Plaza
- Century Plaza Hotel Shenzhen