This hotel has a really nice and special lobby in Venetian style. The staff greets you at the door and overall I found the staff to be very friendly and helpful.
The smoke free room was spacious and very nicely decorated, but the rather stained carpet was a disappointment and not something I expect for this kind of hotel.
The room itself was quite complete and comfortable. The big screen TV offered a variety of channels, including quite some English speaking channels, like the BBC, CNN, Discovery Channel and HBO.
The complimentary Wi-Fi connection was easy to set up, reliable and fast enough. The in-room safe was big enough to comfortably fit a 15" laptop and still leave space for other items. There was also a water boiler with coffee and tea.The desk was smallish and lacked a work chair though. The regular chair supplied can not be adjusted and is not suitable to sit at the desk for longer periods of time.
The bathroom was smallish, but adequate. There was a separate bath tub and shower. The shower did not have a single temperature control, but the old fashioned hot and cold knobs instead. Kind of unexpected for this type of hotel, but not a big deal. Especially since the shower space is big enough and hot water comes quite quickly.
The breakfast buffet was reasonably priced and quite extensive with a variety of Western style and Asian foods. There were also eggs cooked to order. What is very comfortable is that the restaurant is open for breakfast until 11am, so no need to rush if you have time.
One word of warning is about the coffee though. Especially when you are in a rush. They only have speciality coffees, like a latte, and they are made individually. During rush hour it can take a while before you get your coffee, so make sure to order it early. It would actually be better if they would also serve regular coffee in a pot. Just put it on the table and provide speciality coffee for those that ask for it.
There was one big disappointment too. The Italian dinner in the same restaurant was pretty high on the price and not at all up to the standards. Especially not what you would expect from a hotel that has such a strong Italian signature.
The minestrone soup was a joke and didn't look at all like the picture shown on the electronic menu. It also didn't have the usual vegetables in it and apparently somebody thought Chinese cabbage would be good enough. I didn't finish it.The pizza calzone also looked very different from the picture and was more like folded bread. The dough was way too thick and soggy. The inside had very little content. I didn't finish it either.The caesar salad was okay, but expensive too. I wouldn't go there again.
Instead, I can recommend to go to the restaurants in the mall next to the hotel. There is for example an excellent Japanese BBQ buffet restaurant. The buffet has a fixed price of 180 RMB and includes drinks, and all food choices, but go early because it seems to be sold out soon.
In the same mall you can also find a Starbucks at the B1 level, next to the Apple store.
This is definitely a very good hotel, but there are some things that could be improved.
- Official Description (provided by the hotel):
- Discover Venetian charm and business success at the Venice Hotel ShenzhenLocated in the southwest of Shenzhen city, The Venice Hotel Shenzhen is within 5 minutes walk from the famous theme parks and shopping malls – Window of the World, Splendid China, Happy Valley, China Folk Culture Village, and Yitian Plaza. Moreover, we are just just 10 minutes drive from Futian Centre and the Hi-Tech Zone, 15 minutes drive from Shekou Harbour Passenger Terminal and Shenzhen Bay Port, and 20 minutes drive from Luohu Port and Shenzhen International Airport.Being the first international Venetian style hotel in China, The Venice Hotel Shenzhen represents a unique and distinctive Venetian theme. The hotel boasts 375 guest rooms and suites; eight function rooms and a 685 square meter pillar-less ballroom; seven restaurants and bars including the award-winning Blue Italian Seafood & Grill Restaurant and V Bar, the coolest venue in town for evening entertainment and live shows. ... more less
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- Also Known As:
- Shenzhen Crowne Plaza