This is one of my favorite hotels.
We'd stayed once before and when we arrived we were greeted with a big "welcome back". It felt good to be acknowledged.
The staff are just about perfect. Everyone has a smile and it does not feel superficial in any way. They are just happy to help you and be working.
We stayed at club level. It has improved since our last stay and the variety of food and service was excellent.
There really is nothing to dislike about this hotel. You can walk here from the train station/border with HK and it's pretty well adjacent to the big shopping centre. Then there is one of the most exciting and wonderful buffet breakfasts you could wish for including fantastic pots of yoghurt made by the chef. And Benjamin who gets you coffee with a huge smile and makes you feel you are his own personal guest.
And I cannot leave out the well equipped and big gym - it's also one of my favorite hotel gyms.
- Official Description (provided by the hotel):
- The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more less
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- Also Known As:
- Shangri La Hotel Shenzhen