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“Excellent bar”

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Shangri-la Hotel Shenzhen
Ranked #19 of 2,812 Hotels in Shenzhen
Certificate of Excellence
Gz
1 review
“Excellent bar”
Reviewed 31 July 2012

Champs bar is an excellent one, friendly people and amazing cocktail, fantastic waitress particularly a gal Kelly HUANG, who provide an unforgetable experience, and other nice guys name daniel Zhang, may zhao, and....ben!! All are wonderful and interesting people here, I wish I would stay another night here with wine beer and wiskey


Tiger

  • Stayed July 2012, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
arluno
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2012

Good stay in the hotel with swimming pool and gymnasum. There are four place for dinner: a sightseen restaurant on top of the restaurant,a club for hamburger, a restaurant and a restaurant where you can eat a la carte or like "self-service". Here you can find different meal that can fit your taste. over all good

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raethia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Everywhere
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2012

After much research on hotels in this neighborhood of Luohu in Shenzhen (which is not a pretty neighborhood, mind you, but is convenient to train and shopping), I found 3-star hotels at $20-40 (USD), 4 star hotels at $60-$70, and this hotel at $186 - weeknight rate. I opted for 5-star, based on the description of "spacious rooms" etc.

When I checked in, the I was asked if I wanted to add 500 RMB for additional amenities -- shouldn't 5 star hotels, at over 2-fold the cost of the 4-start hotels, included these amenities? I went to the room and was shocked by its small size. I called the front desk and was moved to a "deluxe" room. It was larger, but hardly 5-star: small TV screen, cheap plastic wastebin in the batroom, half-sized tub (which was clogged), curtain rod broke when I opened the curtain, black stain along base of shower curtain, safe on a low shelf so I had to sit on the floor to use it, cheap small travel hairdryer with American plug - did not work in bathroom outlet, did not fit into Chinese outlet near mirror. The pillows were too soft. In the morning, I found the "stationary" binder - with the pillow menu and the feedback form - in a shelf under the desk! None of this was 5 star quality, and I regret having chosen to spend $186 + tax for this, when I could have gotten a Best Westen down the street for $65.

When I chose to pay more, I did so expecting a luxury experience. The website and descriptions are *misleading* - had I known this was the room, I would not have chosen it. I paid for first class, and at best got business class. When I expressed this to the managers, who were very polite and professional to their credit, they said they know of the problem that the rooms are small. I feel that Shangri-La misrepresented itself, and I feel cheated. Despite the excellent managerial service, including the "free upgrade to deluxe" (why not to a top level "Horizon Club room" - for which the check-in person asked me to add 500 RMB? The hotel was almost empty, there is no reason I should not have been given a better room) and despite the free breakfast I received when I asked for it (come on- more than twice the cost of 4 star hotels, and breakfast is not included??), I do not feel I got my money's worth. And by the way, the omlette I got at breakfast was raw inside, and the cook did not understand English.

I will not stay at this Shangri-La or others, nor will I recommend it. For only $50 more, by contrast, the INTERCONTINENTAL Hotel Shenzhen offers a huge margin of luxury - extremely large and gorgeously decorated marble and leather rooms, tip top condition, huge deep soaking tub with bath salts, rain shower, large TV and Bose speakers, free DVD rental and player in room, and the BEST breakfast I have ever had in my many travels. The higher cost at the Intercontinental was matched by the luxury = good value for the money. The moderate standard of the room at the Shangri-La Luohu was too low for the rate charged = poor value for the money.

Room Tip: Go to the Intercontinental instead - you will not regret it
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  • Stayed July 2012, travelled solo
    • Value
    • Location
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Helpful?
3 Thank GulliverEverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2012

From the moment you arrive to the moment you leave you feel part of the family. Nothing is too hard and you are always greeted with a smile. Vicky and Phoebe in the coffe shop made me feel very welcome and provide great service. When I come back to SHen I will definitely stay here.

Room Tip: Be a member
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  • Stayed July 2012, travelled solo
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, Pennsylvania
Level 6 Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 July 2012

Much cheaper than Hong Kong with same service and amenities as Hong Kong.
Great food staff and swimming pool gym etc all great. Food wonderful and people you meet there
really good.
Entertainment at night bar was first rate. Singers and dancers galore.
Location is wonderful.
I have been there on three trips. I would go back for sure. Best way to book is at travel agent in Shenzhen station (they have good deals ) or online.

  • Stayed November 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank martin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leinì, Piemonte, Italy
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 July 2012 via mobile

I stayied in Shenzhen for just 2 weeks. I choose the Lou Hu Shangri-La.
The rooms are very good, nice bed (king size), comfortable sofa, good desk for your work-in-room, very clean bathroom!
The breakfast is a buffet breakfast and is very good, you can choose bakery food, western food, Asian food and so on, the waiters are kind and always smiling at you: you can feel yourself at home.
In the room there is LAN Internet connection and Wifi too.
The laundry service is amazing!
Into the hotel there are some restaurant that are very good to eat Asian food, Western food or just to drink a beer in a PUB or drink a cocktail in a lounge bar. (360 degrees, Champs Bar & Grill...), the pool, the fitness club and SPA.
There is only a negative point: is a little bit expensive, but I think is possible to do a sacrifice, I really suggest this hotel!

Stayed July 2012, travelled on business
Helpful?
Thank Fabrizio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 July 2012

The hotel is so centrally located that navigation to the city, bus station, railway station is just SECONDS away.
Located Just near the LOUHU station, even shopping or out station trains are seconds away.
the service, staff, food all is very good.
ambience of the hotel is very good too.
it also has a revolving restaurant at the top.... EXCELLENT is the word.

Room Tip: All rooms here are very good.
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  • Stayed August 2011, travelled on business
    • Value
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Helpful?
Thank Neeta18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-la Hotel Shenzhen

Property: Shangri-la Hotel Shenzhen
Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Shenzhen
#19 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#30 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
Official Description (provided by the hotel):
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more   less 
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Also Known As:
Shangri La Hotel Shenzhen

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