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“Shopping paradise within minutes!”

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Shangri-la Hotel Shenzhen
Ranked #18 of 2,769 Hotels in Shenzhen
Certificate of Excellence
Bangkok, Thailand
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Shopping paradise within minutes!”
Reviewed 26 March 2013

It was about 5 minutes walk through the MRT and right to the mall where you can
bargain down to 70%. (Prices are marked high, good quality- must be ready with
your own price in mind. Then bargain till you get that on the calculator :)

Lots of eateries and shopping and convenience with subway/MRT
Then drop into a clean crisp bed in the hotel. Zzzzz

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 March 2013

Another satisfied stay and experience. Located within walking distance from the railway station and in the hub of activities. Was a great, convenient gateway to Hong Kong as the Luohu Checkpoint is only a few hundred meters from the hotel. I find it great value and savings as an alternative to staying in Hong Kong (where hotel rates will easily be threefold)!

Everything in the hotel was satisfying. You get what you expect from a 5-star rated hotel; not the "fictitious" rating of most hotels in China! I especially like the cosy and comfortable lobby lounge where I had most of my business meetings!

I higly recommend a stay here if you are in Shenzhen/Hong Kong!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 22 March 2013

Visited the lobby lounge they went out of their way to make sure I was looked after even fetching cakes from another area to ensure I was able to select what I really wanted from flora James marlene and crystal thank them for making my stay so enjoyable

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derek0310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
121 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 10 March 2013 via mobile

Stayed at the Shangri La hotel in Shenzhen for 1 night in March 2012. The common parts of the hotel are beautiful but the 18th floor room which I was given was in a terrible state of neglect. The rooms clearly have not been renovated for many years. They have shabby worn carpets, wallpaper curling at the corners, and look very dated

For the price of £150 per night, this does not represent good value

Stayed March 2013, travelled on business
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 March 2013

I stayed at this hotel in February on a business trip.

The room is spacious, clean and well laid-out. Everything in the room is maintained in tip-top conditions and customer service in the hotel is great.

During my stay, I had my meals at the Coffee Garden. The morning breakfast spread was awesome and the food taste really delicious. Have a craving for a cup of coffee and some pastries? Do give the Coffee Station (located in the main lobby) a try. The pastries are good and the prices are reasonable.

The hotel is conveniently located near shopping centers and many dining outlets. There is also a subway station nearby where you can use to travel to other parts of Shenzhen.

In addition, the hotel is also located near Hong Kong. This is good if you are intending to visit both Shenzhen and Hong Kong in the same trip.

If you are visiting Shenzhen and still have not made up your mind on where to stay, I strongly recommend this hotel! Personally, I will definitely consider staying at the Shangri-la Hotel Shenzhen again on my next trip to Shenzhen.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timothy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 March 2013

Great stay for 2 nights on the Horizon Club floor. The room was spacious and comfortable, great view towards the busy terminal and border to HK. The staff was very friendly, everyone speaks english, I asked them to write the places I wanted to go so that the taxi drivers could drive me easily and it worked out perfectly! The spa is good but not high standard for "knowers" so don't expect amazing treatments (johnsons baby oil is what they use for massage), the gym could also be better. The horizon club was great, nice food, amazing views, and again the staff, they were amazing! Champs bar was a very good option as my fiancee was just tired of chinese food, nice american sports bar food, but massive portions. The margaritas and daiquiris were also great. The 360º bar on the other hand was a disappointment, amazing views yes, but dead in atmosphere and the cocktails served were a disgrace...! So much for the expected fun!

Room Tip: the horizon ones are good.
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 March 2013 via mobile

I have stayed in this hotel in almost 90% of my business trips to Shenzhen (more than 10 times) and have never been disappointed by the friendly reception, quick check in, clean rooms and good location. On the downsides, it is usually difficult to get taxis during the evenings, and sometimes at check out, you will need to wait for a while (despite being a Jade member of the hotel!). But overall a great experience with friendly staff which makes it worthwhile. Well Done!

Stayed January 2013, travelled on business
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-la Hotel Shenzhen

Property: Shangri-la Hotel Shenzhen
Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Shenzhen
#18 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#28 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
Official Description (provided by the hotel):
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more   less 
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Also Known As:
Shangri La Hotel Shenzhen

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