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“A gem in the city.” 5 of 5 bubbles
Review of The Langham, Shenzhen

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The Langham, Shenzhen
Ranked #7 of 2,744 Hotels in Shenzhen
Certificate of Excellence
Singapore, Singapore
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A gem in the city.”
5 of 5 bubbles Reviewed 8 April 2013

We decided on a last minute trip to Shenzhen and tried the Langham Shenzhen based on friends recommendation.
We were positively surprised by the quality of the hotel.
Overall design and decor is very good. Elegant ensemble, spacious rooms, great bathrooms, all in a traditional timeless but yet sophisticated decor and at the same time with that touch of modernity and user-friendly high-tech equipment.
Staff and service was great. Attentive, smiling, genuinely caring, a fresh change from most of China hotels. You still have the struggle from time to time with the language barrier but overall the staff was genuinely willing to make our stay enjoyable.

We tried the breakfast and again the display, the choice and the quality were really good.

We try to use the club facilities which are also very elegant with this dramatic view on SHZ, however it felt "empty" with no warmth and actually very limited services not sure it worth paying for it yet.

Overall a great stay and a great hotel, only it felt a bit "quiet" certainly as it is a new property and a lack of activity in the city on WE. Location was a bit remote, but still easily accessible by cab. The subway entrance is not far, but then you have to walk for miles in the station to get to the train.

Room Tip: Ask for a room facing Shennan road.
See more room tips
  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GeoffTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Manager at The Langham, Shenzhen, responded to this review, 12 April 2013
Thank you for taking time to giving us such positive comments about the hotel staff and service.
The hotel wants to offer relaxed and quite atmosphere for the clients to have a good rest. For entertainment, you can chose Duke’s on the third floor and enjoy soothing jazz with inventive menu. If you looking for more boisterous places, our concierge will be happy to introduce some places near our hotel.
Looking forward to seeing you soonest and hope you will get more enchanting experience in The Langham, Shenzhen next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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288 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Woodridge, Illinois
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

New hotel in SZ with clean room. Great and friendly staff. Phone was not working but handled it professionally. Good choice for breakfast. Room is tasteful and good design. Good location. Bed was very comfortable.

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yuchung5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Manager at The Langham, Shenzhen, responded to this review, 9 April 2013
Thank you for your valuable comments and we appreciate very much that you took the time to bring the matters to our attention. It will certainly help us continually improve.
Including Silk, you can also enjoy signature afternoon tea at Palm Court, indulge in traditional Chinese delicacies at T'ang Court and delight the sweet temptations at Treasures & Scent. Duke's promises an elegant dining experience with a selection of delicious tapas and premium wines.
The Langham Blissful Bed has been developed to offer the most comfortable and indulgent sleep which featuring feather pillows, a feather bed topper and 300 thread count 100% cotton linen.
Welcome you back in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
1 review
5 of 5 bubbles Reviewed 5 April 2013

Was just there for the Easter weekend. Very nice experience and stay. The extraordinary service and friendliness especially in a China hotel, even for 5-star one really impressed me and my party. The hotel, facilities and room were tasteful and of high quality, and I should probably know a thing or two, as I am a big fan of viewing and experiencing hotels, airlines etc. The attention to detail is exceptional, as in the 2 other Langhams I have previously stayed. The level of English across the board was above standard for a China hotel; and everything was even more so as we were upgraded to the Langham Club room. The Langham Club service is of course even more superior, and one gets to enjoy Taittinger together with a decent selection of wines, aperitifs and canapés. The breakfast has a good variety with fresh and quality produce, and as expected well presented with the usual fine attention to detail. The afternoon tea we tried was also authentically English and enjoyable. The spa, gym and pool facilities were well equipped and very comfortable. I was missing a warm bubbly jacuzzi but that could be with the outdoor pool that is currently closed because of nearby construction. Location wise, the hotel is in a nice convenient area, very close to a MTR station. Highly recommended. - YK Chow

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank YKChow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Manager at The Langham, Shenzhen, responded to this review, 9 April 2013
We were delighted to know you and your party had an enjoyable Easter in The Langham, Shenzhen and thank you so much for such encouraging and valuable comments.
Innovation, quality integral to the Langham tradition, is evident in The Langham, Shenzhen's diverse dining concepts. Including Silk and Palm Court, you can savour traditional Chinese delicacies at T'ang Court Michelin-honoured institution, delight in the international selections at Silk or succumb to the sweet temptations at Treasures & Scent, enjoy an elegant dining experience with a selection of delicious tapas and premium wines in Duke’s.
We are looking forward to create more enchanting experience to your next stay.
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Hamilton
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 April 2013

This was our second time in China, first time in Shenzhen and we were previously only familiar with the Langham Auckland NZ, The Shenzhen property is only 6 months old at time of stay and everything is in shiny, pristine condition. It is also kept that way 24/7 by the attentive cleaning and service staff.
From our initial check-in, through enquiries, meals, requests and check-out, the service and quality has been excellent. The frontline staff all seem to have a reasonable grasp of English and have adopted English names, for western ease I guess.

It is pointless up loading any photos as the rooms and facilities look just like the photos online. The gym and pool are great. The outside pool was closed during our stay due to dust from a neighboring construction site but the indoor pool was fine. The weather didnt exactly invite outside swimming anyway. Our daily breakfast was included with our 3-night deal at the Silk restaurant which caters for all tastes, eastern and western. Great food!

The hotel is a few minutes walk from the Chegongmiao station on the Loubao (green) metro line which is about two stops from the Shopping Centre stop and 10 stops from the Futian Port boarder.

Lots of Nik-Nik shops, Starbucks and 7-elevens within the neighborhood and in the subway.

We stayed on floor 13 and overlooked the Shennan Blvd. On a clear day we could see right across the bay. The room was very quiet. Awesome bed and pillows. Treat yourself!

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gmiesta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Manager at The Langham, Shenzhen, responded to this review, 9 April 2013
It was our great honor to know you had enjoyable stay at The Langham, Shenzhen and we do appreciate your inspiring comments for the hotel facility and service.
You can enjoy our signature afternoon tea, "Tiffin at The Langham" at Palm Court, indulge in traditional Chinese delicacies at T'ang Court, delight in the international selections at Silk or succumb to the sweet temptations at Treasures & Scent. Duke's promises an elegant dining experience with a selection of delicious tapas and premium wines.
The Langham Blissful Bed has been developed to offer the most comfortable and indulgent sleep which featuring feather pillows, a feather bed topper and 300 thread count 100% cotton linen.
Thank you again and looking forward to seeing you in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
5 of 5 bubbles Reviewed 6 March 2013

II really like the style of this hotel. It's a new and very cosy,good taste hotel. Staff are very nice and helpful. I enjoyed the rose they presented to me at check in. Do try the swimming pool! And close to business area and subway. I like to recommend the hotel to anyone who wants good location, privacy,elegant decoration

  • Stayed January 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Guxinemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Manager at The Langham, Shenzhen, responded to this review, 6 March 2013
Many thanks to you for giving us such encouraging comments and we were delighted to know you enjoy the stay in The Langham, Shenzhen!
The evocative warmth and residential environment created in this elegant European-style sanctuary with a contemporary twist, makes The Langham, Shenzhen as the best choice for both leisure and business travelers .
We do care so much about every detail what makes your journey more delightful! Thank you again and welcome you back in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

I received a gentle offre to try this hotel in Shenzhen and I have used it. It is a real excellent hotel opened just during October 2012, so pretty new for rooms, common ambients, services. I room i had was at very high level, with a lot of space, nice view, a large and confortable bath room. Breakfats was at very high level, with a large varations of choices and different menu'. I have tried also one of the restaurant: fast and excellent service and a good meal, the only remark was the a little bit high volume of the music and the singer,
Waiters were always very fast in service, may a little bit too fast: sometime it should be better to do not remove immediataly the dishes from the table, waiting a sign from the host.
But i think these are remarks that will be easily solved.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AntodallaMotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Owner at The Langham, Shenzhen, responded to this review, 28 January 2013
Thank you so much for your positive comments about the hotel and our service, and it will certainly help us continually improve and stride for service excellence.
We appreciate very much that you took the time to bring the matters to our attention. Please be assured that I have shared your comments with my colleagues and looking forward to providing better service for your next stay
Thank you again and welcome you back in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 22 January 2013 via mobile

I stayed in the Langham for one night on a business trip. First good thing I got a pretty early checkin, without any issue. I checked in a standard room and then upgraded to exec. Both rooms are very nice, exec one is just larger. The place has a great pool (could see it from the room) but I did not have the time to check it. The staff is very nice & fire key with excellent English. Breakfast is very good, a lot of varieties to choose from.

In shot a very nice place definitely recommended.

  • Stayed January 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AriesInMotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharoncyw, Owner at The Langham, Shenzhen, responded to this review, 23 January 2013
We were most delighted to learn that you had a great residential experience in The Langham, Shenzhen and thank you very much for giving us such a very encouraging reply.

We have total 5 F&B outlets. You can savour traditional Chinese delicacies at T'ang Court, delight in the international selections at Silk or succumb to the sweet temptations at Treasures & Scent. While Gazebo offers poolside snacks and cooling cocktails, Duke's promises an elegant dining experience with a selection of delicious tapas and premium wines.

We look forward to welcome you back in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham, Shenzhen

Property: The Langham, Shenzhen
Address: No.7888 Shennan Boulevard, Futian District, Shenzhen 518040, China
Phone Number:
Region: China > Guangdong > Shenzhen > Zhuzilin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 2,744 Hotels in Shenzhen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Langham, Shenzhen 5*
Number of rooms: 352
Official Description (provided by the hotel):
In one of China’s most vibrant and fastest-growing cities, The Langham, Shenzhen is a haven of refined sophistication. Continuing the Langham legacy of delivering refined service and luxurious comfort, The Langham, Shenzhen comprises 352 elegant rooms and suites, from the elegant Deluxe Room to the grand Royal Suite. An enchanting landmark in Shenzhen’s premium Futian district, guests are centrally located within the city’s commercial and retail hub. The Langham, Shenzhen invites guests to indulge in a wonderland of dining options. Savour Chinese delicacies at T’ang Court or delight in the international fare at Silk. Enjoy The Langham’s signature Tiffin Afternoon Tea in the Palm Court lounge, relax by the poolside bar Gazebo, stir the senses at Duke’s or submit to the temptations in Treasures & Scent. Reflecting classic European style in a contemporary, dynamic city, The Langham, Shenzhen embraces the timeless qualities that have always been part of the Langham heritage. ... more   less 
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