We arrived at the hotel and were personally greeted by the hotel manager.We stayed with small children and the staff immediately learnt the children's names and sent them a personalised chocolate treat and juice to the room. The rooms were by far the most luxurious I have ever stayed in and they were enormous. the bathrooms were beautiful. The restaurants, flowers and décor were very stylish. The lady at the concierge even offered to take me shopping after her shift. We loved our stay, and it was certainly a retreat from the crazy Shenzhen streets. We also went to the restaurant in the hotel and had a great meal with our children. The served us a complimentary tasting desert as we were the last table in the restaurant. The best service I have ever experienced at a hotel!
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