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“Great Hotel”

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St.Helen Shenzhen Bauhinia
Ranked #81 of 2,811 Hotels in Shenzhen
Christchurch, New Zealand
Level 5 Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great Hotel”
Reviewed 18 November 2012

Nice hotel. International style hotel like you might find anywhere in the world. Staff are very good, breakfast buffet covered all you might like. Not much in the neighbourhood, but next door (go out to the road and turn left) is a fabulous park, great to run around or walk around with Chinese gardens, displays etc. Subway is walking distance. Swimming pool looked good (saw couple of people swimming in it). Free internet in the room (cable provided). If this hotel is close to where you need to be, and you can get a good price, then you won’t be disappointed. Rooms on top two floors are all smoke free. No troubles with traffic noise.

Room Tip: 4th or 5th floor
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bmiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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285 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Mexico City, Mexico
Level 6 Contributor
376 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 26 September 2012 via mobile

A very clean hotel in a good location ? Rooms are of a very generous size well equipped. Excellent security systems using RIFD chips embedded in room key.
Very pleasant and helpful staff. Would stay again.

Stayed September 2012, travelled on business
Helpful?
Thank smaresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Quebec, Canada
1 review
Reviewed 26 September 2012

This was by far the worst experience in a Novotel brand hotel. The bed was hard as a rock, the AC did not work in either the room or gym, the facilities in the mens room (sauna, hot tub, steam bath) were all closed. It resembled more of a older traditional chinese hotel that Novotel stuck their logo on. When traveling in Asia I typically seek out western style brands (Sofitel, Novotel, Shangri-La, etc) to ensure comfort, style, and value. This one failed across the board. In my opinion Novotel should remove their association with this hotel as it is a poor reflexion of their brand.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stvman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Level 5 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 July 2012

Surroundings are great - a bunch of sightseeing places are just in a walking distance - few parks, great walking and rest area (mint new, just opened) with marina bay in 1,5 km with luxury restaurants and a lot of bars to name a few pluses of the location.
But venue itself left much to be desired. It's quite old and doesn't fit today's standards. Beds are quite hard, bathroom had traces of fungus inside shower cubicle wall tiles (but nothing on the walls hopefully). Free minibar (but with soft drinks only). Great conditioning, which works 24 hours a day, even if you put put your key card from the electricity socket near the door.
Stuff are very helpful, polite and friendly. Some speak quite good English. And breakfast is nice as well - nothing special, I would say just a little above average, but they have a lot of cold drinks and cold fruits - which is very important in tropic weather of Shenzhen.
Also they have an outdoor swimming pool which was cleaned daily.
Price of accommodation was reasonable, so even there were some minuses I mentioned above, I would probably stay there next time I visit Shenzhen.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dosada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 6 Contributor
174 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 9 July 2012

This property is pretty good by China standards. Rooms were large, clean, and well-designed. Staff was extremely helpful and able to communicate well with all guests. Plenty of options at the breakfast buffet. Bright and cheery dinning, lounge area.

On the downside, there aren't many dining options near the hotel. As is wont in China, some of the hotel fixtures (mini-bar fridge, restaurant coffee machine, etc.) aren't of the highest quality, and with age, will show.

That said, if I had business in the area, I would stay here again.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjcSING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2012

Rooms are a bit small but staff there are very nice. Staff (front desk, waiters at the restaurant, staff at the pool, house keepers) there are accurate, polite and honest. My friend stayed in the other room and left his wallet inside the room on his departure on 24/6/2012, the staff there had tried best to contact with us, so that we could be able to return to the hotel and picking it up before we went back to HK. We all had a great time there and will definitely consider in returning to this hotel next year.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SuzanneLui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St.Helen Shenzhen Bauhinia

Property: St.Helen Shenzhen Bauhinia
Address: No.2002 Qiaocheng East Road, Futian District, Shenzhen 518040, China (Formerly Novotel Shenzhen Bauhinia)
Region: China > Guangdong > Shenzhen > Overseas Chinese Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Spa Hotel in Shenzhen
#65 Luxury Hotel in Shenzhen
#80 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — St.Helen Shenzhen Bauhinia 4.5*
Number of rooms: 197
Official Description (provided by the hotel):
Well located in the OCT Zone ,only twenty minutes drive from Shenzhen Airport , 5 minutes from Mangrove Forest , Folk Culture Village , Window of World and OCT Bay . Hotel has 8 function conference rooms , free beverage in Minibar and free local call in room . The quiet living environment could make the business trip more comfortable and easeful . ... more   less 
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Also Known As:
Novotel Bauhinia Shenzhen Hotel Shenzhen
Novotel Shenzhen
Accor Bauhinia Shenzhen
Shenzhen Novotel

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