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“Good location poor staff”
Review of Hai Lian Hotel

Hai Lian Hotel
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Hai Lian Hotel
Ranked #1,350 of 2,792 Hotels in Shenzhen
Montevideo, Uruguay
Level 6 Contributor
734 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“Good location poor staff”
Reviewed 28 April 2012

I was one year and half before, i need go to SHZ again, and this hotel have a good location and price, so i went.But really is complicate the description... poor hotel> staff not speak english, not have lobby ( is office lobby ), dont give to you nothing at the bathroom ( you need pay ), but have spacious room and internet with good velocity and good location.

The location is very good ( near train station ), but really is complicate the comunication with the staff. Good price for shz.city.

Room Tip: top floors are good ( view )
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAU1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
KL
Level 6 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 10 April 2012

Perfect location, close to Dongmen Pedestrian Street which is just opposite the main road. There are a few shopping malls nearby. The metro station is just about 200m away. Luohu Commercial center is just 12 Yuan by taxi.

Room is clean but ask for deluxe room which is better equipped. The standard room is not carpeted. The receptionist cant speak English but thanks to baidu.com, it has English to Mandarin translation which the receptionist used to communicate with its english speaking guests.

For my Muslim brothers, there is a halal restaurant at the corner, 50 m from the hotel. Or U can walk to Shenzhen Islamic Center where there are a few restaurants nearby, it takes about 15 minutes.

For further info, do not hesitate to PM me.

Room Tip: ask for deluxe room, better equiped
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Awang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shenzhen hotels

Kuala Lumpur
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 February 2012

Just return a trip from Shenzhen of 4D3N trip. This hotel is somehow acceptable by its class. Reception is averagein term f knowledge. But unfortunately, my booking via Airasiago.com does not appears from their system. I have no choice but to pay a RMB500 as deposit.
Contact to AirAsiago.com about my booking and to to inform the booking was actually booked with agents at hotelbeds.com. Thats why the information was not inform to the hotel. Upon checked out, they wanted to charge me for 1 night stay of RMB238. I disagree and the reeption call the Front Office Manager and later was return of my deposit of RMB500.

The room is fairly big in size. There was no housekeeping after the first night. So ask the housekeeping why the room was not clean? Guess what, their reply was they thought we have checked thats why no housekeeping. How could such an answer could be a reply to me?

The bed provide was hard as a board. I guess it may be good for some guest who has chiro problem but I think majority maybe dislike it.

Breakfast was served beside the eatery shop and guess what? All the menu may not be there. How could an eatery shop could not sell as per its menu display in an early morning? If the menu is finished during the late afternoon I would have understand.

In future, I will not book my travelling via AirAsiago.com and Hai Lian Shenzhen after such poor service provided. This hotel is not recommended.

Room Tip: Dont even think of staying there if you dislike hard board as your bed.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dragonbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Level 5 Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 June 2011

The hotel is neat and clean. The hotel is ideally located. Very close to the Hong Kong border and 10minutes walk to the metro and bus station. There are about half a dozen Indian restaurants, all within walking distance. There are shopping malls and banks close by. Value for money.

  • Stayed April 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ashutoshamehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2010

This hotel is about 5-minute walk to the LaoJie subway station. The condition is not new but fairly clean. The rate includes breakfast which is good but offers very few choices. The front staff can speak very well English, but the restaurant staff do not speak English. So your fingers are also the necessary tools at breakfast.

I haven't chance to make a survey for other facilities than the restaurant, but I think there isn't any.

Overall, the hotel is not so bad compared with the money you pay.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suchon26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo, Uruguay
Level 6 Contributor
734 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 22 October 2010

This hotel, really show more than the reality. The builiding is big and nice for the photo but the HOTEL not have many floors. The ubication is good ( 10 minutes walking ) if you arrived to shz by train, only need walk few minutes.
The staff not speak english... only one or two person can talked little words,in 3 days... the lobby is not looking as hotel lobby , so not have sofa, chairs or something.... only a big space, with many and many chinsese people walking at commercial time.
About the room size, is good. When I arrived at the room : the bathroom not have curtains and soap, and the other day ddnt gave them. Many times at night offer you the ringboy sexmassage .......... You need pay if you like the necessaire with bathrooms items. You need wait minutes and minutes if you like take the elevator at the commercial time... really is not good election. The staff... POOR. The HOTEL POOR.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MAU1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hai Lian Hotel

Property: Hai Lian Hotel
Address: No.12 Yinchun Road, Luohu District, Shenzhen 518000, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #1,350 of 2,792 Hotels in Shenzhen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hai Lian Hotel 3*
Number of rooms: 89
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