Staying at this hotel for 3 nights since it was closer to one of the Metro station versus the Novotel Watergate hotel. This is a nice hotel and is very close to the Metro, about 30 second walk from the Metro B2 Exit. Have a nice indoor swimming pool, big bathroom, big bedrooms, free internet thru cable, wifi modem available for charge. But there was 3 things that give me a feel that there must be something wrong at this hotel. 1. After check in I was thirsty after dry air on a 3 hour flight to Shenzhen, reaching for one of the glass in the minibar area made me sick, there was some fluid inside the glass that was very dirty, if it come from wine or a human or something else I don't know, but this was for 2 of the 4 glasses. I didn't use the glasses at my stay even I got them cleaned the same day. 2. At check-out I discovered they where trying to charge me for 3 nights stay that I already had paid in advance when I booked, due late arrival/promotion on the accor hotels website. 3. I did present my A-Club card on both check-in and check-out but at check-out I was told that they could not give me any points for me stay. I checked the www.accorhotels.com website right now and there is no mention of this, not either in the terms of stay. So a good hotel, but there is something wrong here!
- Official Description (provided by the hotel):
- Grand Mercure Oriental Ginza is located in the Futian business district, next to Zhuzlin metro station and only 20 minutes from the airport. The hotel features 481 rooms with a choice of bay or mountain views, 3 restaurants, 4 bars, a nightclub, fitnesscentre, sauna and indoor heated swimming pool. The port of Huanggang and the Shenzhen Convention and Exhibition Centre are only 15 minutes away. Conference and meeting facilites are also available for up to 350 delegates. ... more less
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- Also Known As:
- Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
- Grand Accor Oriental Ginza Shenzhen