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“Would like to stay again!” 4 of 5 bubbles
Review of Grand Mercure Shenzhen Oriental Ginza

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Grand Mercure Shenzhen Oriental Ginza
Ranked #26 of 2,724 Hotels in Shenzhen
Hsinchu, T'ai-wan, Taiwan
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Would like to stay again!”
4 of 5 bubbles Reviewed 14 December 2013

i've stayed in this hotel for few times, it's Good location and nice service! :)
ask for non-smoking room and high floor for good view!

Room Tip: 1. ask for non-smoking room
See more room tips
  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vickilo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review, 17 December 2013
Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
We are glad that you have a good stay here. Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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715 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kent, UK
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 26 November 2013 via mobile

We stayed here in a business trip. All 4 of our rooms with comfortable firm beds. Staff were good in helping us with all of our equipment in and out. The food in the hotel, as is the case with most hotels is do much more expensive than outside. There are several restaurants just a 5 min walk away and one excellent one that does a very good sour fish soup. In the hotel there was a fantastic array if Chinese and western food - better than most places.

This is a good business hotel with pricey food.

Stayed November 2013, travelled on business
Helpful?
Thank GingerLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review, 1 December 2013
Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
Your kind comments will certainly motivate our staff to improve our service. Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 19 November 2013

One night went well at Grand Mercure went okay. Room was clean, nice and big. Not totally quiet as close to some nightlife.

I didn't do much walking around, but there does not seem to be any interesting restaurants or bars near the hotel. Had to settle for a depressing, not-so-clean KFC for a late night snack.

Breakfast was okay, but not as good value as other places. It was also very crowded with most sharing tables with people they did not know.

Be careful of concierge. When I asked about going to nearby Foshan or Guangzhou they kept telling me to take their limousines instead of the bus or train. Said they were unconfortable and crowded. I found that the train to Guangzhou is very fast, clean and quiet. Concierge must be getting a nice 'rebate' for the customers he brings in.

One thought...Shenzhen is hard to get around without a car. It was hard to find taxis. Especially at night. (Admittedly I was too lazy to figure out the subway though).

Room Tip: I stayed at back of hotel which was a bit noisy from the street. Not sure if front is better or not...
See more room tips
  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review, 21 November 2013
Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
I am glad to share that we have just enhanced our breakfast area to ensure customers' breakfast experience, you may have a better feeling on your next trip to our hotel. Actually, hotel is located just next to the METRO station that it will bring you to some interesting places within a few stops, and you can figure out on the hotel map. For the concierge staff, we will certainly enhance the training for them.
Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Shenzhen Oriental Ginza

Property: Grand Mercure Shenzhen Oriental Ginza
Address: Shennan Blvd, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Zhuzilin
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Shenzhen
#13 Best Value Hotel in Shenzhen
#18 Spa Hotel in Shenzhen
#26 Luxury Hotel in Shenzhen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Mercure Shenzhen Oriental Ginza 4*
Number of rooms: 481
Official Description (provided by the hotel):
Grand Mercure Oriental Ginza is located in the Futian business district, next to Zhuzlin metro station and only 20 minutes from the airport. The hotel features 481 rooms with a choice of bay or mountain views, 3 restaurants, 4 bars, a nightclub, fitnesscentre, sauna and indoor heated swimming pool. The port of Huanggang and the Shenzhen Convention and Exhibition Centre are only 15 minutes away. Conference and meeting facilites are also available for up to 350 delegates. ... more   less 
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Also Known As:
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Accor Oriental Ginza Shenzhen

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