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“Great Business Hotel”

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Grand Mercure Shenzhen Oriental Ginza
Ranked #27 of 2,820 Hotels in Shenzhen
Reviewed 16 January 2014

It is my pleasure to rate this Hotel. It's a great that Adam Hipp has in Shenzhen. Adam, Julio, Martin, Baptiste, Alan, Carmen, Alan ... all of the team is very nice and helpful and tries to do everything a business man needs.
There is a nice executive lounge on the 25th floor - as well as a Japanese Restaurant.

The rooms are not big but ok. some of them have kitchens. The Suites are spacious and great. Breakfast is good - you have a great variety between chinese and western food. Breakfast is served on the ground floor and in the executive lounge.

Also the location is great. Located 10m next to the metro station I never used TAXI (there's traffic jam anyway :-)

A big thanks for the team - it was a great stay - I would come again :-)))

  • Stayed: November 2013, travelled on business
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Thank RadioStar12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 21 January 2014

Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
We are glad that you have a good stay here. Thanks again for your good comments which will absolutely motivate us moving forward. and your compliments to our staff will be delivered to them and we are sure they are all role models for us. Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza

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Reviews (763)
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220 - 226 of 763 reviews

Reviewed 5 January 2014

This is a good clean hotel in a good and reasonably quiet location of Shenzhen. I had a 5 night stay here and was comfortable with some ok facilities. The gym was well appointed and was nice and quiet. The spa was ok - but be prepared to be offered "additional services" :(. There is nothing worse than this when all you want is to have a relaxing massage only to be asked the dreaded "special oil" question. So, unless that's your preference - I'd probably look elsewhere for a massage.

Room Tip: Try and get on the executive floors - the lift service is faster and also quieter with reasonable vi...
  • Stayed: December 2013, travelled on business
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Thank Elygalaxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 6 January 2014

Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
We are glad that you have a good stay here. For the problems you mentioned, the hotel management team will investigate on it and enhance the staff training afterwards. Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza

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Reviewed 4 January 2014

Hotel location can't be more convenient, 1 mins from subway. This area is good for business-safe,quiet, business residential area. Yet good for business with main local banks, supermarket,local eateries. Hotel room is big, comfortable, clean. Breakfast hood variety. Front desk efficient. I feel ever details are well-managed, it probably due to managed by Accor. High recommended to business travelers or even a short leisure stat.

  • Stayed: January 2014, travelled on business
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Thank Miranda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 6 January 2014

Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
We are glad that you have a good stay here. Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2013

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Lukman_Santoso
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 25 December 2013

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Reviewed 14 December 2013

i've stayed in this hotel for few times, it's Good location and nice service! :)
ask for non-smoking room and high floor for good view!

Room Tip: 1. ask for non-smoking room
  • Stayed: December 2013, travelled on business
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Thank Vickilo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 17 December 2013

Dear guest,
Thank you for choosing Grand Mercure Shenzhen Oriental Ginza!
We are glad that you have a good stay here. Looking forward to meet you soon.
Yours sincerely,
Grand Mercure Shenzhen Oriental Ginza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2013

  • Stayed: November 2013, travelled with friends
    • Value
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Review collected in partnership with Accorhotels.com
Thank Emily C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 1 December 2013

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Reviewed 27 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Andy C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GrandMercurePR, Public Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this reviewResponded 1 December 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Grand Mercure Shenzhen Oriental Ginza

Address: Shennan Blvd, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Zhuzilin
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Shenzhen
#16 Best Value Hotel in Shenzhen
#18 Spa Hotel in Shenzhen
#27 Luxury Hotel in Shenzhen
Price Range: £56 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Shenzhen Oriental Ginza 4*
Number of rooms: 481
Official Description (provided by the hotel):
Grand Mercure Oriental Ginza is located in the Futian business district, next to Zhuzlin metro station and only 20 minutes from the airport. The hotel features 481 rooms with a choice of bay or mountain views, 3 restaurants, 4 bars, a nightclub, fitnesscentre, sauna and indoor heated swimming pool. The port of Huanggang and the Shenzhen Convention and Exhibition Centre are only 15 minutes away. Conference and meeting facilites are also available for up to 350 delegates. ... more   less 
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Also Known As:
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Accor Oriental Ginza Shenzhen

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