We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Western standard hotel but distant from Shenzhen”
Review of Rivan Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Rivan Hotel
Ranked #61 of 2,781 Hotels in Shenzhen
Edinburgh, United Kingdom
Level Contributor
270 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
“Western standard hotel but distant from Shenzhen”
Reviewed 17 October 2013

This hotel was a very nice surprise. It has 4 Chinese stars and in this instance they are comparable to what we expect in the west. Well furnished and clean room with rain shower and excellent range of toiletries. Flat screen TV with cable channels. Reliable LAN and Wi-fi Internet connections. Mini bar that is very reasonably priced. All in all a very enjoyable stay. Breakfast offered a very good selection of both asian and western choices in the 18th floor restaurant. Buffet dinner also available there for an amazing RMB118.

Only cons are the music from the night club on the 4th floor is loud enough to be heard in the 10th floor rooms and the hotel is well away from any shops, bars and restaurants. The only western choice outside the hotel was a drive through Mcdonalds 100 metres away.

Don't let this put you off staying here, as for business this hotel offers great facilities.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tam Carr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, 经理 at Rivan Hotel, responded to this review, 12 July 2016
Dear guest, thank you for taking time to share your comments with us. And we are sorry for noise trouble and inconvenience, the hotel has gradually in the sound insulation for each room to upgrade, believe that there will be improved significantly.Looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

96 reviews from our community

Traveller rating
    23
    57
    13
    2
    1
See reviews for
2
1
3
20
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 May 2013

Excellent price. Wonderful staff with pleasant attitude. English is no problem. Very good breakfast. Clean and nice room. Bank of China ATM on premises (more reviews should state if bank ATM is onsite). Wifi could be better.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Passport_Filled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, 经理 at Rivan Hotel, responded to this review, 11 July 2016
Dear guest, thank you for sharing your stay experience. We are glad to know that you are satisfied with us. We will keep the good work to serve you when you come back again. Looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perugia, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 April 2013

Nice hotel, maybe the best on the city.
I was there on a business trip in the last January. Very nice service with personal able to speak English (not very easy to find in China).
The rooms are very clean and the forniture are nice and efficient.
Laundry service is available like also gym, massage center, free wifi connection and in general all the "plus" services that we are looking for here in Europe.

The huge buffet for breckfast on the last floor of the building. in the pamoramic room you can give a look at the landscape of the city.

Recomended!

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Riccardo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, 经理 at Rivan Hotel, responded to this review, 11 July 2016
Dear guest, thank you for sharing your stay experience. We are glad to know that you are satisfied with us. We will keep the good work to serve you when you come back again. Looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 August 2009

I stayed in the superior business room (it was only just a little less than 400 RMB per night). Room price was really very decent. I get the feeling if you book direct its more expensive - so if you are there for business have your contact reserve the room if they don't give you the 400 RMB rate.

It had rain shower, all glass so you could see through into the bedroom. Plush carpet.

Only bad thing was room service menu isn't great - I asked for a well done steak with no sauce, and it was medium with sauce.

Concierge very helpful - in fact a little too helpful offering to find me a 'beautiful women'!! James & Kobe are the concierge when I stayed there, and they were awesome although I didn't appreciate their 'extra help' with the beautiful women, but according to them a lot of people accept their offer to help.

I needed a taxi the next day, they came straight up stairs, showed me the tariff and offered to book. I told them I would wait until tomorrow. My plans changed but I didn't need it, but James even on his day off called me to see if it was still needed. Amazing service. Concierge give you business cards with mobile numbers so you can call them, even when you aren't at the hotel.

Business centre offered me free internet. Ask the staff to change the keyboard to English and they'll do it for you.

Taxi driver didn't understand the address given to me by the Hotel - but he could just be trying to get more money out of me. Just watch that - some of the taxi drivers will rip you off, or are truly illiterate and can't read. Take the hotel phone number pre-programmed on your phone with the correct country code so you can dial them and ask them to speak to the driver.

Concierge paid by 15 RMB taxi bill (from bus station to hotel) to help me out as I had no change, and they didn't even ask me - they just did it as I just had one hell of a day travelling and it clearly showed.

Would definitely stay again.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank goatseatoats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2008

My husband, Mother, and I caught gastro from my 5 month old son, who got it from the plane!! Anyway, in the middle of the night it was clear we needed medical help. In a flash the Rivan Staff had organised for an ambulance to take us to hospital, which was only 3 minutes away. They accompanied us to ensure we were looked after and interperted the best they could until our local contact go there. There was no end to their kindness and generousity. My son was hospitalised for 3 days on a drip and the hotel even let us take one of their duvet's to the hospital as it was a lot more comfortable than what the hospital had. On another note, the hospital was very nice & caring, not to mention that my son had several doctors & nurses taking care of him, but I think that had something to do with the fact that he had blonde hair and blue eyes and they'd never seen a child like that !! The hotel rooms were spacious and beautifully appointed. They just need to realise that westerners use a lot of toilet paper - no hotel in China was generous in this regard - so learn the phrase if you are travelling to China!!

  • Liked — Staff & rooms
  • Disliked — Congee
  • Stayed January 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lincnsherri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canadian in China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 February 2007

The Rivan may be out of the way in Longgang. There is not much to do in the surrounding area but I still would like to return to Longgang just to stay at the Rivan hotel!

The restaurant staff are the best! The entertainment at the restaurant is pretty amateur but you will not mind when you are eating the extremely well-priced and d e l i c i o u s buffet!

There is a treadmill that works, a cross trainer that is broken, weights, and some weight machines. The internet costs a little to use and it is slow and in Chinese if you use it in the business centre but it is free and still slow if you use it in your room if you have your own computer.

The rooms are beautiful! So new and the whole design is so clean and modern! Love it!

It is a pleasure to stay there.

Stayed January 2007
Helpful?
4 Thank Lin_Tao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shenzhen hotels
Sandborg Hotel
#136 of 2,781 in Shenzhen
75 reviews
Luohu Port
CAA Holy Sun Hotel
CAA Holy Sun Hotel
#149 of 2,781 in Shenzhen
242 reviews
Longgang District
Magnolia Hotel
Magnolia Hotel
#135 of 2,781 in Shenzhen
5 reviews
Show Prices
Show Prices
Show Prices
Longgang District
Kaimeicheng Holiday Hotel
Kaimeicheng Holiday Hotel
#84 of 2,781 in Shenzhen
1 reviews
Huaqiang North
Novotel Shenzhen Watergate
Novotel Shenzhen Watergate
#216 of 2,781 in Shenzhen
289 reviews
Longgang District
The Coli Hotel
The Coli Hotel
#70 of 2,781 in Shenzhen
24 reviews
Show Prices
Show Prices
Show Prices

Been to Rivan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rivan Hotel

Property: Rivan Hotel
Address: No.1 Xinsheng Road, Longgang District, Shenzhen 518116, China
Region: China > Guangdong > Shenzhen > Longgang District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Shenzhen
#54 Luxury Hotel in Shenzhen
#61 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rivan Hotel 4*
Number of rooms: 242
Official Description (provided by the hotel):
Shenzhen Rivan Hotel is situated at the scenic riverside of Longgang River, which is invested by Shenzhen Changyin Industrial Co. Ltd, a Shenzhen–Hong Kong joint venture. Rivan Hotel is a 18-storied international business hotel which offers the comprehensive services covering hotel rooms, catering, conference rooms, shopping, entertainment and leisure activities. The business has been started since 2006, the hotel has been rated by Guangdong Star-Rating Committee in 2007 as a green hotel, and all of business areas in the hotel have been refurbished to upgrade from 2012 to 2014, where you can experience one-stop “all-for-you” service well beyond your expectation. Geographic location It is located at Xinsheng Road No.1, Longgang District, Shenzhen City, where Longgang Avenue and Longgang River meet, with hi-tech industry zones scattering around densely. Shenzhen Baolong Industry Zone and Shenzhen International Low Carbon City are very close to the hotel; it takes 3 minutes to Longgang Shuanglong Station of Shenzhen Metro Line 3. by car, and it only takes 50 minutes to Shenzhen Bao'an International Airport and North Shenzhen High Speed Railway Station by car. It is adjacent to to express highways, such as Shenzhen-Shantou Express Highway, Shuiguan Express Highway and Jihe Express Highway, Shenzhen Rivan Hotel offers the buses shuttling several times between Hong Kong international airport and the downtown on a daily basis, by which you can enjoy a carefree trip. Elegant Guest Rooms 242 elegant rooms in different styles are available, with wide views, cozy environment and perfect facilities, offering you a pleasant, agreeable and private space in your trip. Personalized pillows, separate shower stalls or luxury bathtubs, intelligent closestool, private safe deposit boxes, and LED TVs provide you with a premium, stylish and extreme considerate experience of stay; the free WIFI and internet connection keep you connect to the outside of world no matter where you are in the hotel; the well-designed smoking free floor and the premium floor are highlighting with their luxury and coziness. What is more, our 24-hour considerate butler services make you feel at home. Fulongshan Chinese Restaurant is located on the first and second floors of the hotel, it has a business area of 3000m2, where you can enjoy a new experience of authentic Cantonese food, Cantonese morning tea and evening tea in quiet and elegant surroundings. Lisa Western Restaurant is located on the 18th floor (top floor) of the hotel, with a dining capacity of 200 persons, the elegant and romantic surroundings, which is the sole luxury sightseeing restaurant currently in the Longgang District, the restaurant can be directly accessed by taking the sightseeing elevator. You can enjoy the view through the featured design of 270 degree super-large landing glass windows, and enjoy the food in a leisurely and relaxed manner. It is not necessary for you to worry about the food because of 24-hour room service offered by the restaurant even if you are far away from your home. Jingqiao Japanese Restaurant is located at the left side of the hall on the first floor of the hotel, the restaurant is set in a graceful and quiet surroundings with an unique Japanese-style decoration. The restaurant is specialized in the live and fresh food mainly, emphasize on the cutting and slicing process with the harmonious co-existence of color, fragrance, flavor and utensils. The pleasant taste is diversified to satisfy your demand for the authentic flavor, which is enjoyable not only to your taste, but also to your eyes, and it is, patronized by Japanese food lovers and people liking light flavor. Lijing Tea House It is on the 17th floor of the hotel, where you can leisurely taste and sip tea or play cards with your friends, which is a good place for your business negotiation and your leisure time. Lihao International Nightclub is located on the third-sixth floor, the club offers 50 luxury private rooms with fashionable design and top hi-fi where you can revel and feast as what you want. Rivan Healthy Center is situated on the 7th floor, the center offers 24-hour leisure activity where you feel relaxed: dynamic gyms, life replenishing of royal prescription, foot massage, Yao bath, etc. take it easy for the leisure activity. Multi-functional Conference Room is located on the 17th floor, the professional audio facilities for meeting, the hi-fi projection and the walls with resonation-resistance design can satisfy all your needs for all kinds of banqueting and meeting. Well trained personnel guarantee your event free of defects. Discounted Prices for the Eternal East Bus Round Trip between Rivan Hotel and Hong Kong International Airport Adult: one way ¥220, a round trip ¥380 children (age: 2-12): one way ¥120 Time of departure (1)Rivan Hotel→Hong Kong International Airport (Via Shatou Kok Port): 06:05/07:25/08:25/09:20/10:20/11:20/12:20/14:55/16:55/18:00 (2)Hong Kong International Airport→Rivan Hotel(Via Shatou Kok Port): 08:30/09:30/10:30/11:30/12:30/13:30/14:30/15:30/16:30/17:30/18:30/19:30 Discounted prices for the dedicated line between Rivan Hotel and Downtown of Hong Kong Adult: one way ¥70 Time of departure: 07:30 The timetable mentioned above may be changed, for the accurate information, please contact our receptionist! Tel: +86 0755 84840000-23. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Ctrip TA, TripOnline SA and Hotel.de so you can book your Rivan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rivan Hotel Shenzhen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing