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“Hotel in good location. No WIFI. Poor service.”
Review of New Times Hotel

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New Times Hotel
Ranked #648 of 2,865 Hotels in Shenzhen
Reviewed 13 July 2012

This hotel is within walking distance to the Shenzhen railway station and major department stores. The local traffic is always busy due to the proximity to the railway station. We tried to hail a taxi around 6pm and after 5 minutes we gave up and walk to the mall 3 blocks away.

The hotel service is average at best. When I asked if there was WIFI the receptionist told me the lobby coffee shop has it. After browsing through nearly 10 hot spots, I gave up. There does not seem to have any WIFI connection in my room either.

The room is average. I had a room overlooking the main street and I was no bothered by the noise. The room interior seemed dated with a tube television. There was CNN, BBC, HBO and other international channels. Aside from the WIFI issue, everything functioned properly in the room. On couple of occasions, I could hear people talking through the wall from the next room.

The next morning I arrived at the buffet breakfast at a little past 10am. I was told that breakfast was served until 10:30. Well, nearly all the food was gone and the staff was already packing the leftovers. It was very disappointing.

I will most likely try another hotel next time when I'm in the area.

  • Stayed: July 2012, travelled on business
    • Value
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Thank TP2WXC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 119 reviews

Reviewed 24 January 2012

very good hotel..well managed and good service...well behaved staff....nice location............................................................................................................................................................................................................................................................................................................

  • Stayed: January 2012, travelled on business
    • Value
    • Location
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Thank craj_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

Very good location, at the center near shopping malls, close to the border check point.
Big room and furnish with all necessary amenities,
TV set is still CRT but not LCD.
the hotel fail when he provide only one breakfast for a room for two and charge 38RMB for 2nd one.
At the front desk they claim that for that price of room (80US$) additional breakfast will cause them lose :(
What a pity.

  • Stayed: November 2011, travelled on business
    • Value
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Thank zvika_r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2011

I have been staying here since last 3 years and do not wish to change my Hotel in Shenzhen
Most convenient for Business people Centrally located , clean , large rooms and helpfull staff .
The rates are reasonable also, they take good care of regular guests.
Always recommend this to my associates .

  • Stayed: April 2011, travelled on business
    • Value
    • Sleep Quality
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Thank Atul6363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 1 December 2009

  • Stayed: December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 August 2007

Arrived to a welcoming and helpful doorman and bell boy - when they saw us touting two suitcases and three large shoulder bags they walked towards us and immediately offered assistance as we had walked three blocks from the Shenzhen Train Station.

Apparently, my assistant had overlooked our last minute request to make a reservation at this hotel prior to leaving the office for the day. The front desk did not give us any hassles just simply gave us a room - some hotels front desk personnel would have offered a lengthy explanation of how they may or may not be able to accommodate -especially on a Friday night check-in.

The room was spotless with fresh sheets, fresh towels and fresh fruit and a clean bathroom with no signs of mildew. The mattress was firm (traditional and standard for hotels in China).

Room service was able to fulfill the unusual request and not on the menu of Chocolate Milk with less than a 10 minute wait.

The breakfast buffet had fresh offerings but dominated by eastern dish options with slim pickings for western although the amount of fresh fruit available made up for the lack of western dishes. The coffee was filtered and fresh with an endless cup - the wait staff had a systematic routine for going through out the room ensuring all guest had a constant full cup of tea or coffee.

Hotel decor is new, seemingly less than a year old.

  • Stayed: July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank ChinaBoundChad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled on business
Thank sen1_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Times Hotel

Address: No.4018 Jiabin Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #648 of 2,865 Hotels in Shenzhen
Price Range: £36 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Times Hotel 3.5*
Number of rooms: 273
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