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“Comfortable and accessible”

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Vienna Hotel Shenzhen Airport
Ranked #233 of 2,862 Hotels in Shenzhen
Reviewed 21 August 2014

The Hotel can be accessed by a 10 min. walk from the airport so do not fell into any mistake; to hire a driver or a fake taxi. Just go straight and you will get this narrow street. The rooms are pretty, full of services and goods. They are also clean and safe. And despite you are able to observe the airport (locator tower) from your window, you will be able to sleep well. Ideal for those who have a lot of flights or just stay for an overnight (like me).

  • Stayed: September 2013, travelled on business
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1  Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 245 reviews

Reviewed 14 August 2013

We booked Vienna Airport Hotel upon the other reviewers' recommendation, and we were not disappointed. It was good value for an overnight stay near the airport.
We arrived Shenzhen late at night (nearly midnight) and telephoned the hotel for their free pickup. Within 5 mins, the hotel shuttle mini bus came and picked us up.
Though the exterior of the hotel did not look impressive,, the room was comfortable for an overnight stay.
Check-in at the hotel was smooth and fast. We asked for a non-smoking room and high floor and our requests were acceded to. We stayed in Room 810, the highest non-smoking floor.
The room had a individual split aircon which was cold and quiet. The surprise came in the form of comfortable & firm beds (unusual for China hotels). I really loved the pillows (4 large and long pillows) for 2 Super Twin beds.
The showers in the bathroom were strong. Impressed with the quality of towels (new and thick).
One minus point - walls are thin, can hear neighbors opening & closing their wardrobe (bad design. Both rooms wardrobe are connected).
The next day, the free shuttle also brought us to the Metro Train for our onward travel to Shenzhen city. Apparently, the bus shuttle service rounds regularly every half hour, starting at 6.30am till midnight.
Overall, had a wonderful overnight stay at Vienna Hotel and will definitely consider staying here when near the Shenzhen Airport for its comfortable room and regular shuttle service.

Room Tip: Choose High Floor - 8th Floor (Non-Smoking Floor)
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  • Stayed: August 2013, travelled as a couple
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Thank jwee92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2013

I had to stay one night at this hotel as the next day I had to travel to Hong Kong. The hotel is average. Price is good, but don't expect anything in the room. The good thing is that it is close to Shenzhen airport and there are shuttle buses every 30 minutes. If you want to have wifi on your room, bring your own portable router. There is a cable in the drawer so you can connect it with. I arrived late at night, the guy at the reception spoke very limited English.

  • Stayed: February 2013, travelled solo
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Thank rdinbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

Near the airport, they provide shuttle bus service between the hotel and the airport, convenient for overnight stay to catch next day's flight. Room is clean, the smell is not very pleasant.

The first stay was ok. On our return trip, due to change of schedule, we called them directly to book a room for the same day , it turned out that it wasnt reliable at all ----- they cancelled our booking because somebody arrived earlier than us even though I advised them in advance about the arrival time of our flight and they said no problem at that time ,totally unacceptable! it was big trouble then for us to try finding another place to stay during late night!

  • Stayed: January 2012, travelled as a couple
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Thank beingonearth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2012

We stayed for 2 nights to catch an early flight on third day morning. The price was reasonable and affordable, especially the hotel is only across the road. The staff were kind and the room was clean. On top of that, they provide free airport transfer. Just called them when arrived at the airport, the van would arrive in less than 30 mins.

  • Stayed: January 2012, travelled with family
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Thank bambooKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

I stayed here to catch an early flight. I booked through an online agency and had indicated I would arrive between 7 and 10pm. Due to heavy traffic at the Hong Kong to Shenzhen border I arrived at 10:45pm to be told that my booking had been cancelled due to a late arrrival.
I was subsequently offered the same room at 30rmb addtional charge. Money is not really the issue but I believe this kind of behaviour demonstrates that the hotel's management has some serious mentality issues. This is not the way to treat customers.

Otherwise it was just an average Chinese business hotel, acceptable but tasteless. Value for moneywise it's fine. Going forward I will avoid the Vienna hotel chain if I can.

  • Stayed: October 2011, travelled solo
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2  Thank Camiel d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2011

when there on march 2011. The staff are very friendly, nice & helpful. The room is very clean, tidy & comfortable. it not just a 2 stars hotel :) will definitely stay there again

  • Stayed: March 2011, travelled with family
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Thank busybody9009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna Hotel Shenzhen Airport

Address: No.3 Lane 12, Xiasha, Fuyong Town, Bao'an District, Shenzhen 518128, China
Region: China > Guangdong > Shenzhen > Shenzhen Bao'an International Airport
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #233 of 2,862 Hotels in Shenzhen
Price Range: £27 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Vienna Hotel Shenzhen Airport 3.5*
Number of rooms: 123
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