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“good value !”

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Hilton Zhongshan Downtown
Ranked #1 of 353 Hotels in Zhongshan
Certificate of Excellence
Hong Kong, China
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“good value !”
Reviewed 25 April 2014

1. location: perfect for shopping and restaurants
2. checkin: efficient and friendly
3. decoration: very unique and updated
4. room: good size to Hilton standard
5. room cleaningness: perfect
6. bed: perfect for a sweet dream
7. bath room: perfect, more than enough
8. wifi: functionable in room, no charge
9. lounge penthouse: although not much to be seen, worth wise for a drink
9. Chinese restaurant at 5/F: not run by Hilton but must try the dim sum lunch there

comment:
my room was 4318, a whirlpool is in the bath room area and side facing the bed, we closed all curtains expecting a darker morning to extend our sleeping, unfortunately, there is only a semi-transparent screen (not sun block type) on the full window adjacent the whirlpool, the morning sun finally woke us up, coz there is no way to block the daylight.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 28 April 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are sorry to learn that you didn't have good sleep due to the curtain problem. We have shared this issue with our operation team. Hotel Engineering team will inspect and fix the problem as soon as possible. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It was our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.


Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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383 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Austin, Texas
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 April 2014

Just spent 3 nights in this hotel over the Easter Holiday. If I had to be thousands of miles from home on a holiday weekend in China away from my family, I am glad it was here.
Check in was smooth. Room was very nice, but I did have a problem that was addressed as soon as I got there and was transferred to an even better room.
The room amenities were fantastic. The views were nice. The shower was fantastic after I figured out how to use it. The bed was great which helped make sleep a possibility. TV options were excellent with a couple of movie channels and I got to see Liverpool, Roma, and NBA and MLB games live.
The bar was nice, but not crowded at all probably due to all the families.
Il Ponte was a nice restaurant; the pizza was very good.
The 3 floor restaurant was ok. Probably the lowest spot of the visit, but still not bad.
Lobby bar was nice and bar attendants were friendly.
I am hoping to come back to this location on future travels.

Special thanks to Marcus ( Guest Service Manager), Tito (Restaurant Manager), and Sophia (lobby bar) for their excellent service and helpfulness.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank midsouthbuckeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 28 April 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are glad to learn that you enjoyed your stay and have good impressions on our service and facilities. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It was our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.


Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 April 2014

The hotel and the staff made my month long trip more than memorable. This is truly a fantastic place to stay. The hotel is located in a great part of town for easy dining and shopping. The choice of restaurants around the hotel is endless.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ridjobradi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 28 April 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are glad to learn that you enjoyed your stay and had good impressions on our location and facilities. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It was our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.


Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2014

new hotel with very large rooms on executive floor. several choices for restaurants. in downtown area close to shopping. easy to get to. good executive lounge. friendly helpful staff. good bell and concierge service

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Everret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 9 June 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are glad to learn that you enjoyed your stay and have good impressions on our service and facilities. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It was our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.


Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, Hong Kong
1 review
Reviewed 13 April 2014

The location of Hotel is the best, convenient place in Zhongshan which has a big updated shopping mall on the same building. Transportation is convenient. The facilities e.g. indoor swimming pool, buffet, room size, air-conditioning, bathroom is up to my satisfaction.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wai Hung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 9 June 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are glad to learn that you enjoyed your stay and have good impressions on our service and facilities. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It was our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.


Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, Hong Kong
Level Contributor
4 reviews
4 hotel reviews
Reviewed 30 March 2014

Good value to stay at Hilton Zhong Shan and service level is very high. For sure, they are the best at the area. The roof top bar has excellent view for the whole city. The restaurant service is very good but food is just fine not outstanding. The gym is well equiped and roomy.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Eddie Wing Sing L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 29 December 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 March 2014

Reserved a room for one night stay online. Received a pre-arrival email from Becky from Guest Relations and she shared the information about the weather forecast and so on.

Arrived at the hotel at 1730hrs and i was escorted up the Executive Floor for check in. My room got upgraded to a nice Executive Room for being a gold hhonors member. Yoyo, the Executive floor manager welcomed me and did the registration. Had a small chat with her during my cocktail hours and Becky from Guest Relations came to the lounge to say hello. A nice gesture to make the customer feel welcomed.

Stay was fantastic and all the staffs were polite and friendly. For sure I am going back again.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChanZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review, 29 December 2014
Dear guest,

Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments.

We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. Please rest assured that we will continue to improve our services to exceed your expectations during future stays.

It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Zhongshan Downtown

Property: Hilton Zhongshan Downtown
Address: No.16 Zhongshan Third Road, East District, Zhongshan 528400, China
Phone Number:
Region: China > Guangdong > Zhongshan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 353 Hotels in Zhongshan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hilton Zhongshan Downtown 4.5*
Number of rooms: 459
Reservation Options:
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