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“romance place” 5 of 5 bubbles
Review of Banyan Tree Sanya

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Banyan Tree Sanya
Ranked #21 of 1,315 Hotels in Sanya
Certificate of Excellence
Jeddah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“romance place”
5 of 5 bubbles Reviewed 31 March 2014

nice place for relax
very good and tasty buffet with different variaties
spacious rooms and lovely beach
top quality massage in romantic atmosphere
perfect land and hard scape with a lot of coconut trees





Room Tip: v nice and romantic
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
2 Thank Aly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Manager at Banyan Tree Sanya, responded to this review, 8 April 2014
Dear guest:
Thank you for sharing your experience with Tripadvisor’s readers. I am delighted to know that you have enjoyed our tasty buffet and very satisfied with our hotel facilities and atmosphere, we are looking forward to welcoming you back to Banyan Tree Sanya.
With best regards,
Gerry Lin
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

295 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

Banyan Tree Sanya is the place to go to for some high class R&R. The villa's are separated from the hustle and bustle of every day Sanya. With a private beach and a private swimming pool at the villa, it really is one of my all time favourite weekend retreats. Okay, it's a hefty price, but you get a lot in return. We even had a barbecue at our villa with amazing seafood.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kurkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, General Manager at Banyan Tree Sanya, responded to this review, 19 March 2014
Dear guest:
Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. I’m delighted to learn that you had a great vacation with us, it was certainly a pleasure for us to be at your service and we all look forward to welcome you again soon to Banyan Tree Sanya.
Tolga Unan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hangzhou, China
Level Contributor
207 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

We stayed here couple of nights in their standard pool villa. We got really good deal and paid below 480 USD per night. This included breakfast. This was my 7th trip to Sanya since 2004. So far this is best hotel I have been in Sanya. Hotel area is not small, but number of rooms (guests) is low (around 50). Personally I needed a short time out from busy work life and this was good choice to start our holiday.

Arrival was ok, we were helped well from taxi. Check in area is good. Best so far in sanya. They have seats for 18 people. And also double check in desks for 4 persons to take care. We arrived around 1:30pm. Our room was not ready. And we were ordered to wait without exact timeline. Initially we did not get welcome drinks, but after hanging there for a while they did get us some coconut drinks. Waiting time was supposed to be 15 minutes. They did mention we could pick some free food and drinks from beach bar. After waiting around 40 minutes their buggy dropped us and luggage to our villa.

Pool villa:
5 stars no doubt. Very nice room. Perfect for 2 adults, but can accomodate younger child as well. Some small signs of wear and tear, but nothing major. Bath is outside and it can be bit difficult to get there for some. Bed was really too soft.

Swimming pools:
Pool at our villa was very good and big enough. Water temperature was maybe 22 degrees, so bit chilly, but after a while not a problem. Air temperature was around 26. The bigger main pool was ok, but not anything extraordinary. Except our family nobody did swim in the bigger pool.

Sea and beach:
This was perhaps the biggest drawback. Beach at Banyan is not great really and I would not swim in sea here. There were lot of sharp rocks in sea, so you better watch your feet. Hotel does not take any responsibility, if you hurt yourself. No lifeguard for beach either. Sea water was not that clear.

Food:
We had only breakfasts at Banyan Tree and opted to eat dinners in Hexi rd. As Banyan Tree is small hotel their restaurant selection is narrow vs. bigger resorts. Breakfast room in Banyan is very pleasant and all food was very tasty. Selection is not huge, but should be ok for most except most demanding travelers. Omelets were served with some salad, onions and tomato with a Mediterranean twist. Very nice. Their smoked salmons tasted great with capers and olives. Juices were individually packed and didn’t have any added sugar. I liked kiwi, mango and papaya juices. They had also Perrier, which I usually have to order elsewhere. We had some mangoes and they were happy to peel these for us in kitchen. Apple cake, muffins and donuts were tasty. Croissants were just ok. Espresso was good. Overall service was good and we could dine in complete piece (I needed this).

Other guests:
Well behaving and few. I would say wealthy Chinese mainly.

Improvement ideas:
Not much really. Bed is too soft. Toilet door has too big gap = can see in and out. Also bath was too visible from outside in case service stuff would suddenly enter your villa from outer door. Beach, well I think here they can't really do anything.

Tips for Sanya: try local seafood in local restaurants. This can be tricky without Chinese skills. Awesome food is available for 15-20 usd per head e.g. Hexi road is good choice (check my earlier Sanya reviews). There is a good supermarket in Mingchu square.

To sum it up: This hotel is perfect place for relaxing and private get away. We liked it a lot. Pool villa is good enough. I would say this is ideal for 3-4 days relaxation (assume you can afford it).

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Abramis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, General Manager at Banyan Tree Sanya, responded to this review, 10 March 2014
Dear guest:
Thank you for sharing your experience with Tripadvisor readers and taking time to provide us your honest feedback. I am very pleased to read that you have enjoyed your stay with us. We are glad to read that you recommend our resort to Tripadvisor Readers with confidence and highlight key attributes of our resort: perfect place for relaxing and private get away. We hope to welcome you back again to Banyan Tree Sanya.
Tolga Unan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
65 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 25 February 2014

Sanya is a very expensive city - this has much to do with the fact that during the winter, many people from the great land of China move south to this city in Hainan. Hotel prices are honestly astronomical - I could well find prettier, bigger, and newer resorts with this kind of price easily in Thailand, Vietnam or even Bali. Yet given the fact that we only had 3 days, a 1.5-hour flight to Sanya versus a 3-4 hour flight to other Asian resort towns seemed appealing.
We were very clear about the fact that we would be spending as much time in the resort as possible; we were informed that there's basically nothing to do in Sanya, and thus a room with a private pool was almost necessary in our case. After thorough research, Banyan Tree is probably the only resort in this town that has a reasonable-enough price for a private pool villa; the other would be Conrad - it's a newer hotel but their villas are only 1/3 of Banyan Tree's size.
We booked a deluxe pool villa - I chose this over the normal pool villa because of its larger indoor living pavilion. It turned out to be a wise choice, as weather during our stay was not as sunny as hoped; it was too cold for a swim in the pool. But because the deluxe villa has a jacuzzi (the normal pool villas don't), we still had chances to use our swim suits.
The resort is starting to age, but I believe such wear and tear can be dealt with with a little bit of upkeep and renovation. Thoroughly enjoyed the space our villa provided - bathrooms were large, loved the high ceiling design in the bedroom which gave it an even more spacious feeling. Having a larger living pavilion meant we could stay comfortably in our own villa for meals. Which brings me to perhaps what bothered me most about this resort - dining. There's basically just one restaurant and choices are limited and pricey. I would have to say though, that food quality isn't as bad as people mentioned here on TripAdvisor. To be fair, I would have expected to pay more for eating in - but at least, give me more options to choose from. We went to Fresh at Mandarin Oriental for dinner one night and honestly, it was a totally different world over there.
Service at the resort deserved some credit - our requests were always promptly dealt with, which was much appreciated. Daily happy hour from 5:30-6:30pm with free beer, non-alcoholic drinks and snacks was a very nice touch - provided you could make your way through all the eager hungry Chinese tourists who would just stand in front of the bar counter, constantly waiting for more food. Spa treatment was so so - must say Thailand and Vietnam ones were much better - but it was a good way to kill time.
All in all, i would have given Banyan Tree a 3 if it wasn't for the relatively large villas they have and the courteous services I experienced. But in order to stay in competition with the large luxury chains - Ritz, Mandarin Oriental... Work has to be done. Let's start with the food, shall we?

Room Tip: If you plan to spend majority of your time in your villa instead of going out, go for the deluxe poo...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank travel_harder_now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, General Manager at Banyan Tree Sanya, responded to this review, 10 March 2014
Dear guest:
Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. Regarding to the dining options, our chefs can customize dishes for you if you are craving for something that is not on the menu, please let your waiter or the chef know and we will be pleased to assist you with your request on your next visit. Rest assured, your comments and suggestions will be shared with our culinary team for their improvement. We would love to welcome you back to Sunny Sanya.
With my best wishes,
Tolga Unan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bavaria, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 January 2014

Everything was fine and it's a wonderful place to have a rest. The Beach is unbelievable and the it was the best service i ever had in all areas very friendly.
Thanks for this time.
I'll visit this place again.



  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
1 Thank Chris1555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, General Manager at Banyan Tree Sanya, responded to this review, 7 January 2014
Dear guest:
Thank you for choosing to stay with Banyan Tree Sanya, I am happy to learn that you had a great time with us, indeed, with only 49 private pool villas sculpted in our tropical garden nested by our private beach; we are able to provide our guests with utmost privacy and a personalized service. Our aim is to make each guests feel special and appreciated throughout their journey with us. I will transmit your compliments to our team. My team and I, looking forward to welcome you back to tropical Sanya.
Warm personal regards,
Tolga Unan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

Our family stayed in a two-room private villa with a jacuzzi and swimming pool that was just close to perfection. The jacuzzi took awhile to heat up but the swimming pool was awesome (room opens up directly into the pool and has outdoor rainfall shower). A good size for a family. Staff were genuinely helpful and friendly. Only complaint is that the Thai restaurant didn't have enough vegetarian options, but that's probably not a problem for most people. Would definitely stay there again if visiting Sanya.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TheVeggieVoyagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, General Manager at Banyan Tree Sanya, responded to this review, 6 January 2014
Dear guest:
Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. I am very happy to know that you appreciated the friendliness and assistance of our staff and have enjoyed the private pool. Your comments will be shared with our team for their motivation and improvement. We would love to welcome you back to Sunny Sanya.
With my best wishes,
Tolga Unan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nanjing, China
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

I think many have already captured the general conditions of the Banyan Tree. We stayed in a pool villa with 3 children. We loved the villa, we loved the pool, the service was very good as expected. There were many nice unexpected touches - like gifts left with the turn down service and several nights they had dinner buffet right on the beach - which was indescribably beautiful. My wife really enjoyed the spa and one remarkable feature of the resort is the un-busy feel (very rare in China, indeed). We did have some minor problems with the A/C in villa which were promptly resolved. WIFI was truly resort-wide (even on the beach cabanas) and there was just enough to do to keep us entirely entertained in the resort for 4 days. The biggest negative was around the food. It was tremendously expensive (which is expected) but on the whole it was just OK. The thai food wasn't authentic, the breakfasts were good, but not to the 5-star standard. If you do want pure relaxation, isolation, and great service, this is the place - just do not expect a culinary adventure.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paul f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, General Manager at Banyan Tree Sanya, responded to this review, 7 January 2014
Dear guest:
Thank you for sharing your experience with Tripadvisor readers and taking time to provide us your honest feedback. I am very pleased to read that you have appreciated the friendliness and assistance of our staff and that your wife has enjoyed our award-wining Spa. I regret that our F&B offerings did not meet up to your expectations. Rest assured, your comments and suggestions will be shared with our culinary team for their improvement. We are glad to read that you recommend our resort to Tripadvisor readers with confidence and highlight key attributes of our resort: pure relation and great service. We hope to welcome you back again to Banyan Tree Sanya, and hopefully this time around with a better culinary offerings.
Tolga Unan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Sanya

Property: Banyan Tree Sanya
Address: No.6 Luling Road, Luhuitou Bay, Sanya 572000, China
Region: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Sanya
#9 Family Hotel in Sanya
#19 Spa Hotel in Sanya
#20 On the Beach Hotel in Sanya
#21 Luxury Hotel in Sanya
#54 Best Value Hotel in Sanya
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Banyan Tree Sanya 5*
Number of rooms: 49
Official Description (provided by the hotel):
The exclusive Banyan Tree Sanya, the first all pool villa resort in China, located at the serene Luhuitou Bay, on the southern coast of Sanya, Hainan Island. With 49 all pool villas set amidst a sculpted tropical lagoon on an expansive 20-hectare estate, the resort is designed as an oceanfront hideaway. It features a contemporary blend of oriental touches and lush tropical design. The resort comes with the awards-winning Banyan Tree Spa and Banyan Tree first hydrothermal complex in Asia. There are signature dining outlets, in-villa dining service and destination dining experience. All the facilities and atmosphere make it a total romantic getaway for wedding and honeymoon. ... more   less 
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Also Known As:
Banyan Tree Sanya Hotel Sanya
Banyan Tree Hotel Sanya

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