Very bad experience right from the start. Arrived at 3pm and the reception told me that they couldnt find my booking. Spend about 15 mins or so and told me that she will check it with the reservation department and will come back. Took another 10 mins and came back telling me that Expedia did not send them my booking and told me to call them and inform them so. After that she disappears, did not even bother to help even though i printed a hotel confirmation sent to my email showing that I have paid. (she told me I paid Expedia so I have to call them myself). I have had to call back Singapore. Took close to 1.5 hours for check in. Simply absurd. In the end, they gave me a room with twin beds when I wanted to lodge a complaint. To make matter worse, told me they do not have available rooms with double bed and could only give me rooms with twin beds.
There is no carpet flooring in the room (only around the bed area) and the tiles doesnt seem like it has been mopped for ages. I have to walked around the room in bedroom slippers.
Fridge is empty and drinking water wasnt given. So far, this is the only hotel I have been that does not provide drinking water.
Hotel itself is modern and class, except for the sticky floors and the loud engine noise coming from the washroom. Walking distance to night markets and for food. We ate at the beer garden opposite the hotel and they are cheap. Overall, I am quite satisfied with the location.
I do not have internet issues like the other reviewers and would give it a rating of 4 if it wasnt for the bad experience during check ins.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Traveltool, S.L.U. and Cancelon so you can book your Le Parker International Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.