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“The hotel is ok but the service and food are lacking.” 3 of 5 bubbles
Review of Pullman Oceanview Sanya Bay Resort & Spa

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Pullman Oceanview Sanya Bay Resort & Spa
Ranked #5 of 1,326 Hotels in Sanya
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
894 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 673 helpful votes
“The hotel is ok but the service and food are lacking.”
3 of 5 bubbles Reviewed 27 September 2011

The grounds are done nicely with pools, jacuzzi, and plenty of places to enjoy the water. The beach is located across a main street and not connected to the hotel. If you have children this may pose a problem running back and forth to the beach. There are many wide open spaces and a play area for the children on the grounds of the hotel to expend their energy.

The rooms are average for this price range. Most are sea view.

The food is not on par with Pullman. The chicken and beef are very fatty. The menu is limited. The buffet is average and tries to show much but has little taste. The servers were good and kind.

The check in is slow. The taxi touts in collusion with the bellhops will charge you incredible amounts to go around the city. Ignore them and the bellhop advice and walk to the street and pick up a taxi within 5 minutes for a fare meter. The hotel manager should be ashamed for letting these guys sit in his lot. I did not use the concierge desk but if this type of shadiness is in the front of the hotel it usually is at the concierge desk too. I would advise staying clear of their tours too.

The hotel does have complimentary shuttle transportation to the airport and supermarket twice daily at posted times.

The location of the hotel is a bit far from the center of the action and the Yalong Bay which is the main area.

  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ExplorerXYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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367 reviews from our community

Traveller rating
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    29
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    13
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Tangerang, Indonesia
Level Contributor
176 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed 12 August 2011

My wife and I spent 3 nights at this new hotel, we were staying at the executive floor which the balcony were facing the Sanya Bay, it was beautiful scenery. In general the hotel facilities were excellent, few nice pools, beautiful garden, good restaurants and nearby clean beach. The staffs are kind but very few english speaking ones. The beach is not bad, wide, flat and clean but it is located just next to the main road, so a bit too noisy for somebody who is looking for peaceful atmosphere. Both restaurants are serving good quality of food at reasonable price. For non chinese speaking travelers, it will be hard to eat at local restaurants around Sanya city,as they are ready only for serving local travelers.

Room Tip: This Hotel is newly opened, so enjoy the big introductory promotion.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Handoko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
292 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 bubbles Reviewed 17 July 2011

First of all, we can tell that the hotel is new as fittings look new and you can still see some incomplete work such as the paint work.

Check in was a breeze but the positioning of the chairs (2 chairs facing each other) , not towards the receptionist was weird. Getting to the room can be a walk as the property is huge and it has adjacent residential apartments too. The room was well done up and spacious with a nice looking bath tub, something which is a plus. However, perhaps due to the size of the room, housekeeping was not well done on the first night I was there and as it is not carpetted, you can still see some "black marks" on the floor. Overall, the room was marvellous with a good view to the sea.

As there is a private walkway to the beach, getting to the beach was a breeze and well enjoyed. The pools are good as well as they have 2 huge pools for you to enjoy in. The facilities of the hotel is good but some how I felt that it was under utilised. We seem to see more staff than guests actually due to the size of the hotel.

Breakfast spread was good which cater to both local and Western needs and is a good thing, service was prompt and polite. One bad thing about the hotel was possibly the foul smell I get whenever I enter the elevator, perhaps putting some light smelling mist would be good.

Room Tip: Ask for sea-facing rooms, simply splendid
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  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank The_TravellerSg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 June 2011

Wow what can we say.
The hotel is stunning, no expense spared, the grounds are beautiful and well kepted, pool is out of this world, infinity, jacuzzi, pretend beach area,could not believe it.
The rooms all have an excellent ocean view and are very well equipped. The hotel is about a 5 minute stroll to the beach with its clear blue sea.

Food was very good but a little pricey, you can get fresh seafood on the beach at night which is excellent if you are happy to wonder up the beach.
There was a variety of drinks and cocktails, but be warned the cocktails are not like ours!

Staff were extremely helpful especially the management team, Brett, Jane, William, Simon and Sergio!

It lacks night entertainment, but with the above teams plans im sure this will come.

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank drcarrie1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 13 June 2011

There was a number of issues with this hotel. I thought by it being a newer hotel, I would have an amazing experience, but i was wrong. The lobby staff were very rude and discourteous. I rented an executive suite with the private jacuzzi and the room so many issues. To sum it up, I would never recommend this hotel to anyone.

  • Stayed May 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank davem997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hong kong
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 24 May 2011

Hot! No airconditioning in the hotel lobby.
Luckily , good airconditioning in the room.
Excellent design! New LG BIG tv! Free wifi! Good sized bathtub!
a nice balcony overlooking the beach
A short tunnel connecting the hotel to the beach
Breakfast is good with choices and good coffee. BUT not enough airconditioning
Gym has Good airconditioning
4 Big pools! with modern design
Several massage points

Room Tip: avoid the really HOT months
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  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jchu88888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 11 April 2011

This hotel has nice deco. Especially the bathtub with ocean view is nice. The lobby is huge and impressive with nice swimming pool and other facilities BUT between the hotel and the beach you have a main street which you can hear both in the hotel and at the beach!

The Italian manager of the hotel was very friendly when we stayed only 1 night instead of 3.
This hotel might be nice for business meetings but for a peaceful and relaxing stay you better go elsewhere...

  • Stayed May 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Zofie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Oceanview Sanya Bay Resort & Spa

Property: Pullman Oceanview Sanya Bay Resort & Spa
Address: No.158 Sanya Wan Road, Sanya 572000, China
Region: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Sanya
#5 Luxury Hotel in Sanya
#5 On the Beach Hotel in Sanya
#5 Spa Hotel in Sanya
#15 Best Value Hotel in Sanya
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Pullman Oceanview Sanya Bay Resort & Spa 4.5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Pullman Oceanview Sanya Bay Hotel Sanya
Pullman Oceanview Sanya Bay Resort And Spa

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