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“Royal treatment all the way”

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The Royal Begonia, A Luxury Collection Resort Sanya
Ranked #24 of 1,347 Hotels in Sanya
Certificate of Excellence
Reviewed 20 August 2012

We were among the first guests staying at the resort for the soft opening and were given an especially warm welcome by the enthusiastic and beaming team on arrival at the hotel. For the entire stay , we received great hospitality from each and every single member of the staff.I would rate the service here as PERFECT .

Breakfast is not the usual buffet style but offered as a variety of set menu : western set, spanish setetc. Quite a interesting concept

We had dinner at the Yue restaurant serving Chinese cuisine which has a lovely setting and very attentive staff.
Although spoken English was lacking at both restaurants, staff made up for it by their great effort for trying their level best

We also had a most awesome birthday surprise planned by Ms Bonnie Zhang,the Begonia Club Service manager, and meticulously executed by the staff. We had a blast of a time, thanks to the great display of fireworks! WOW



We stayed in a luxuriously furnished ocean view suite which was very spacious and was definitely most impressed .

The hotel is located in Haitang bay, right next to its sister property Sheraton Haitang which provide free shuttle to the Yalong bay area. The hotel also has a fleet of car for hire at very reasonable rates.

The resort ground is huge with at least 5 pools . We took strolls along the beach in the evening just by the hotel.

We would most certainly hope to be back once again.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank M_Teo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton H, Manager at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 21 September 2012

Dear guest,
Thank you very much for staying with The Royal Begonia, A Luxury Collection Resort and leaving us great feedback. It is our pleasure to provide you an impressive tropical vacation and amiable services. We sincerely welcome you come to Luxury Collection again, hope meet you soon!

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Reviews (115)
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51 - 57 of 115 reviews

Reviewed 18 August 2012

Stayed at the hotel on the opening night.

Hotel: Located in Haitang Bay which is currently being populated with loads of 5 star resorts. 7 open at the moment. Shares location with the Sheraton next door. About 20-30min drive from Sanya train station.

Facilities: Very nice pools. Did not check out the gym. Several restaurants. Tried Chinese cuisine at Yue. Pretty decent food.

Room: Got suite upgrade as part of SPG platinum benefits. Awesome room with great view. Living and dining area. Separate balconies for living room and bedroom. Huge bed with great sheets and pillows. Very comfy! Walk in wardrobe. Separate tub and rain shower. TV in bathroom.

Service: Very very very good. Was contacted by guest service manager, Bonnie, before arrival who arranged transport to the hotel. Also looked after our restaurant reservations, minor problems with the room etc. All needs and requests met with efficiency, speed and a great smile.

Overall one of the best experiences that I have ever had in terms of personal service. Highly recommended.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Dr_LTLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton H, Manager at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 21 September 2012

Thank you very much for staying with The Royal Begonia, A Luxury Collection Resort and leaving us greet feedback. . It is our pleasure to provide you an impressive tropical vacation and amiable services.Thanks for your comments again, We sincerely welcome you come back again!

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A TripAdvisor China Member
Reviewed 14 August 2017
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NickLi3524, marcom at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 2 weeks ago
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A TripAdvisor China Member
Reviewed 10 August 2017 via mobile
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Stayed: May 2017, travelled on business
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NickLi3524, marcom at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 2 weeks ago
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Reviewed 5 June 2017
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Room Tip: 로비가 3층인가 그래요
  • Stayed: March 2017, travelled as a couple
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Thank 민애최2015
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NickLi3524, marcom at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 2 weeks ago
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A TripAdvisor China Member
Reviewed 1 May 2017 via mobile
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Stayed: May 2017, travelled with family
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NickLi3524, 公關經理 at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 5 May 2017
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A TripAdvisor China Member
Reviewed 28 April 2017
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  • Stayed: April 2017, travelled solo
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NickLi3524, 公關經理 at The Royal Begonia, A Luxury Collection Resort Sanya, responded to this reviewResponded 5 May 2017
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Additional Information about The Royal Begonia, A Luxury Collection Resort Sanya

Address: No.78 Haitang North Road, Haitangwan, Sanya 572013, China
Region: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 1,347 Hotels in Sanya
Price Range: £73 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Begonia, A Luxury Collection Resort Sanya 5*
Number of rooms: 160
Official Description (provided by the hotel):
With an idyllic beachfront location facing the South China Sea,and a backdrop of lush green hills under endless azure skies,The Royal Begonia is an island utopia,seamlessly blending nature and refinement. The gentle wafting breezes, tropical landscapes and crystalline waters create a symphony for the senses. A gallery of impressive traditional and modern Chinese art, sculpture, pottery and hand-woven fabric creations showcases the talent of local artisans and it on display throughout the resort. Tours through surrounding villages and cooking classes featuring local indigenous dishes create an unrivalled cultural experience. ... more   less 
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