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“Do not go to this hotel under any circumstances”

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Sanya Bay Asgard Hotel
Ranked #221 of 1,328 Hotels in Sanya
Edinburgh
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Do not go to this hotel under any circumstances”
Reviewed 11 February 2011

Needed the use of the business centre, 3 computers but only 1 working Had to wait 10 minutes to access it.. Internet not accessable, Required it urgently.
.Had it been working it would have saved a big problem. Hotel would not accept my Debit card although it was functioning properly. I had to Phone England to confirm this..The toilets in the lobby were absolutely stinking of urine, both the ladies and the gents. That is when I should have realised that I should have moved to another hotel. Had booked a king size suite for 4 nights had to take a twin room for first night. Next morning moved to a suite. I was out all day and evening, on returning to suite after midnight went to shower in bathroom could not breath for the stench of sewage which during the night seeped into the bedroom suite.. Plugged in the extention lead which I was asked to sign for, and it blew all the fuses. The bellboy came to fix this p[roblem and sait that I should not have put water into the steam Iron.!!
I had to leave the hotel and asked for my money back, at first they refused but when the manageress smelled the stench in the toilet she agreed.. I moved to the Sanya Jingwei Hotel nearby which was perfect. Got a beatiful modernt seaview suite for a little more money. R Valvona. Edinburgh Scotland

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RiccardoEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
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Additional Information about Sanya Bay Asgard Hotel

Property: Sanya Bay Asgard Hotel
Address: No.1 Tuanjie Road, Sanya Bay, Sanya 572000, China
Region: China > Hainan > Sanya > Sanya Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #221 of 1,328 Hotels in Sanya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sanya Bay Asgard Hotel 4*
Number of rooms: 190
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