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Junyu Grand Hotel
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Reviews (34)
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All reviewsreasonable sizearea immediately around the hotelcomfortable placeincluded breakfastsnacks and drinkschinese optionsbeer and winean additional feechinese speakeracross the roadlanguage barrierlaundry serviceswimming pooltvpeeconsumablestoiletries
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6 - 11 of 34 reviews
Reviewed 20 August 2011

After reading the previous glowing review I thought I would try this hotel on my business trip to Qinhuangdao. I am writing this from the perspective of a westerner who has travelled extensively in Asia for business.

The rooms themselves are quite good, with nearly new furniture and fittings, fast free internet (bring your own network cable if you have one, otherwise you have to get one from reception) and TV with over 100 channels (one of which is in English, the CCTV News channel). Overall a comfortable place to be. The view from the higher floors is good also, especially when the air clears.

The included breakfast appears quite good for local cuisine, although the western selection is limited with some pastries and small amounts of cereal. Multiple floors of the hotel are taken by dining options, although the only advertised "western" options are on floor 2 and consist of Teppanyaki (minimum 4 people as we discovered) and the part where you have breakfast which I have never seen open for dinner. Numerous traditional Chinese options are available for dining however, and if you have a Chinese speaker with you these could be quite good, they appear very popular. When we attempted to eat there the language barrier was too large so both the staff and us gave up.

The hotel advertises a bar but doesn't have one. There is a shop on the first floor which sells wine and the resturants will serve beverages with meals but there is no place in the hotel to sit and socialise over a drink.

The gym/fitness centre is not complimentary, an additional fee needs to be paid per use, and the swimming pool while being a reasonable size is jam packed with people so is no good for fitness swimming.

The staff are generally very helpful where they can be and always very pleasant.

Laundry service prices are quite expensive, and ironing equipment has to be borrowed from reception.

In the area immediately around the hotel there is a Carrefour supermarket across the road which is good for consumables, toiletries, snacks and drinks (inluding beer and wine at good prices) and a KFC over the road which if you're struggling for dining options can at least provide you with something to fill your stomach.

  • Stayed: August 2011, travelled on business
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    • Sleep Quality
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3  Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2011

My wife and I have just spend two nights at the Best Western Junyu Hotel (We are currently living and working in China for 6 months). This is an excellent hotel and the staff was very helpful and nothing was too much trouble - including reception, housekeeping, concierge etc (the concierge even accompanied us to the local long-distance bus station to help us buy tickets). The full breakfast was delicious.

We haved stayed at many hotels in China and this was certainly the best. (Just be prepared for the 15% tax which may not be included in the internet price and caused some confusion when we booked out).

Paul (Australia)

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
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2  Thank Paullllll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2010

My husband and I stayed in this hotel for two nights in September 2010, and the overall experience was very unpleasant. The front desk staff looked terribly busy when we arrived, although we were the only guests there at the moment. When we walked in our hotel room, the temperature in the room was 28°C (~30°C outside), and remained at ~27°C (~80°F) all night long. Since the hotel room was only supplied with a down comforter and no blanket, no sheet, needless to say it was too warm to sleep. We called the front desk the first thing in the morning and were informed that the hotel air conditioning system was turned off during the night! Two calls and an hour later, a hotel staff finally showed up to check our AC setup and assured us that the AC would be running that day. By the way, the sluggish service appeared to be a pattern of the hotel because it also took us two calls and nearly 45 minutes to get some ice the first evening. When we were out that day, a male staff identified himself as a manager called us and waited to talk to us when we got back in the evening. He told us that the AC was off because a hotel guest complained about being too cold at the night. We knew it was a lie right away because: 1, no healthy individual would feel cold in a down comforter at 27°C; 2, even if it is the case, would it be more logical to turn off the AC in the room instead of the entire hotel? He had a fruit plate sent to our room later and promised some ice which NEVER arrived. The temperature showed on the AC remained at 26°C throughout the night, and the room was again too warm for us to sleep with a down comforter even with the windows open. Once again we were lied to about the AC running because there was no cold air from the fan!

We also experienced the worst housekeeping service ever in that hotel. We were given a little bit of toilet paper (1/10th of a roll?) on the first day of arrival, and the empty roll was replaced with almost the same amount of toilet paper on the second day! I swear we were given no more than 10 sheets of facial tissues every day. For ¥648 a night, they were afraid that their guests would steal their tissues! Dirty glasses in the bathroom were merely rinsed but NOT replaced because there was still toothpaste at the bottom! A glass we moved from the bar to the bathroom was rinsed and turned upside down on the counter! The empty ice tray bought to our room on the first evening sat next to the TV set and was not even touched. We can only imagine how they “cleaned” the toilet, shower and bathtub, etc. Although our room was on a nonsmoking floor, we often smelled smoke blown to our room through the duct system throughout our stay.

The building is almost brand new but the quality is a joke. The door in the room we stayed was not hung right so every time one had to slam the door hard to make it shut. The shower handle could be pulled out because it was installed without the screw to hold it in place and the toilet bowl was not even bolted to the floor! More interestingly, there were birds flying around the indoor breakfast buffet area. When hotel staff were made aware of it they just acknowledged it and walked away. Is that some kind of food safety violation?

We heard that many local Chinese hotels were poorly run so we particularly chose a western brand name in Qinhuangdao. We thought that certain standards ought to be met even though it is just a joint venture, especially when a hotel is called Best Western Premier. The Junyu Grand Hotel claimed to be a five-star hotel; in our opinion, it merely can be considered a two-star. The hotel was run as cheaply as possible, the service was amateur, and above all, we REALLY do not appreciate being lied to by the hotel staff.

  • Stayed: September 2010, travelled as a couple
    • Value
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Thank waywardtrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2015 via mobile
Google Translation

Stayed: July 2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2014
Google Translation

  • Stayed: December 2014, travelled solo
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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