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“a good budget choice”

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Ibis Harbin Sophia Church Hotel
Ranked #7 of 1,166 Hotels in Harbin
Reviewed 13 January 2014

For the price, you cannot do better. The rooms are the standard Ibis deal. Clean, comfortable but without frills. However, this is not really important unless you want to spend your days in your room. The heating was adequate, there was an electric kettle and the beds were good. The reception was somewhat chaotic, and full of baggage at all times. Maybe they could find another place to store it to avoid the initial sense of over-crowding and disorganisation that hits you when you arrive? I would recommend this hotel, which is in a convenient central location.

  • Stayed: January 2014, travelled with friends
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Thank triciaemptage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 January 2014

We have just spent 3 nights here for the Ice Festival at the recommendation of a friend. It was perfect for our needs being well located and near to most amenities, clean, had family rooms (rooms for 3) and at a good price. We found the staff to be very helpful - Mary went out of her way to find us a reputable camera repair shop, and Oliver was also helpful organising storage of our bags for a day and also securing a taxi for the airport. Our toilet malfunctioned but was repaired within 10 minutes of us making the phone call to report it. Our rooms were well cleaned and refreshed daily. Location is good - walking distance to St Sophia Cathedral (and a great market/6th floor food hall overlooking the cathedral - Gold Sun or similar?), Zhongyang Lu (Central Street), Zhaolin Park and Stalin Park. Next door is also a food hall with many options. Two outlets of King of Oriental Dumplings restaurants are also nearby. But while on the subject of food - don't bother with the breakfast at the hotel. It's terrible. Egg and leek dumplings are a far better option. Of final note - our check in and out was the most efficient we have ever encountered during our 6 years in China.

Room Tip: The corridors are long. Request a room near the lift if you have any physical limitations.
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  • Stayed: January 2014, travelled with family
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1  Thank xingming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

Stayed here for a few nights during the ice and snow festival - it's a good hotel in a very central location, just down the road from important destinations like St Sophia church, the ice sculptures at Zhaolin Park and the main shopping street. The rooms are comfortable and importantly, well heated! Staff are pleasant enough, as per usual service levels in China, speaking enough English to help you with the basics but if you need anything more they might struggle a bit. Don't bother with the breakfast though, as it basically consists of toast, some canned fruit and yoghurt on the Western side and congee and steamed buns on the Chinese side - duck down the road for some local street food or the nearby international supermarket instead. Nonetheless, a very comfortable hotel for the price that you pay.

Stayed: January 2014
Thank Bec_H10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

IBIS HOTEL

Not that pleasant

The room was small and very basic, compare to other hotel, the heater in the room was better. The bed was hard though. No way to borrow hair dryer from the hotel, it was always out there somewhere, even though we need to pay a refundable deposit for borrowing it. Can’t request for extra pillow with the housekeeping, they said it was all out to the rooms. The bathroom was quite the size of an airplane bathroom, small and might easily bang on the wall if not careful.

The hotel staffs were not helpful, we asked some inquiries and quite often they seemed reluctant giving us information.

The hotel only serves breakfast and the food was average. The restaurant and the bar were closed after 12 pm; that means we could not order food from the restaurants for supper.

Wi-fi is only at the lobby, we had to stand at the corner doing our wi-fi as the sofas were often occupied by the tour staffs who work together with the hotel.

There were always men who rent their car as taxi, standing at the lobby. When we ask inquiries from the reception about some places, they would come close wanting to know and they would tell us how far it was to travel to the place we were inquiring, and they would ask us if we need a ride. Some of the time, we suspected that they made it up about the distance of the places so it seemed far and better to go there by taxi.

In conclusion, the stay was not pleasant as we thought even though the review of the hotel was high.

Room Tip: Request for a room with city view
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  • Stayed: January 2014, travelled as a couple
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1  Thank Son8876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

Read the Hotel website, then read the Ibis website and whatever they say count on virtually the opposite! Make special note of their oft repeated promise "If it is not fixed in 15 minutes it's on us"
They state if the rooms food or bar is not up to expectations they will fix it in 15 minutes or you do not have to pay for it. I am expecting some fun when we go to pay as we are not happy with any of it

The lobby is tiny, no room to sit and wait to meet guests or to await your vehicle. There are 4 seats permanently occupied by local young tour guides touting for business. The manager or owner obviously get kickbacks from these groups or it would not be allowed.
The hotel is narrow but one block long so when you get to the floor you are on if you have a high room number the corridor is very long. Perhaps 350 or 400ft.
We had booked our rooms 4 months prior, requiring one double bed room and room with double for couple PLUS single for child plus cot for infant. No cot in the entire hotel, we went to our room my wife and I had a double bed with about 18 inches of space from the foot of the bed to the wall. The "spacious work desk: of the website is about 8 foot long but not wide enough to hold my laptop in full. The "bathroom" is a prefabricated unit in a semi circular shape, which have just been pushed into the corner of the room. There is even a quite high step up to get into it. There are no face washers, no hand soap, only a "Multi purpose" soap dispenser in the shower recess. The towels are just strips of terry toweling cut to long lengths and hemmed at the ends.
Just as we were getting settled my daughter came and informed us that as the hotel had no cot and no room with facilities to sleep 2 adults and 2 children that we would have to move rooms and go to one called a "Family room", so my grand daughter can sleep with us and the infant can sleep with the parents. The ONLY difference between the room first described and the Family Room is that the desk is removed and a small single bed is in its place.
Breakfast, a real joke! According to Accor and the Hotel website there is a "Continental" breakfast from wherever you are around the world. The serving area is about 8 foot long by 5 foot wide once a small kitchen it looks like. Two of the hot pots are in the two piece sink on the bench. The breakfast consists of about 4 or 5 hotpots with various foods inside a toaster and some bread and a little plate with some indeterminate jam on it. If you run out of jam they scoop about 3 tablespoons more jam on the dish. No butter and HOT orange juice. I kid you not the OJ is in a heated dish. It is not really OJ just orange drink about the only orange it got close to was one waved over the top of the cordial as they mixed it.
I took 3 boiled eggs and some toast. After eating the toast I cracked open one the eggs. The yolk could clearly be seen to be grey! I cut the egg open to find the yolk was grey almost to its centre this, to me, shows that they probably leave whatever is not finished one day in the hotpot and heat it up the next day. We did not go back here for breakfast the rest of our stay. There is a Starbucks and a McDonalds within 5 -7 minute walk, if you do have the unfortunate luck to stay at Ibis Harbin go there for brekky
The room "extras", no hairdryers, 4 for use in 215 rooms. Not available after dark?????? Why not after dark? Are they solar powered? So with three women with long hair here for 4 nights we could not get one hairdryer the entire stay! The so called "Tea and Coffee making facilities in each room" consists of 3 Green Tea bags and 2 paper cups and a kettle. Go to reception and ask for coffee? No sorry. Milk? No sorry? A FRIDGE in the room? No sorry! Cannot believe in this day and age that there is any hotel that does not have a room fridge. They do have a drinks fridge in the lobby where you can buy a few drinks but the fridge is not turned on so the drinks are all lukewarm, even the beer.
After the breakfast we did not go to the hotel for lunch or dinner any more! There is a nice little collection of cafes/restaurants next doo to the hotel called "Food Street" many locals eat here and the food is good and well priced but all Chinese of course.
The hotel website says the food is available 24 hours but the other guests we spoke with said they just tell you kitchen closed!
The rooms are fairly clean but the windows haven't been washed since Adam was a boy! In winter you need to keep the blinds closed and a towel on the window ledge to catch all the condensation which runs down the glass. Room temperature is run from somewhere else but the room was quite comfortable not overly hot nor cold.
The water in the shower was high pressure and hot but the controls are stiff and you need care when adjusting the temp.
ALL floors seem to be smoking floors there are ashtrays in the hallways and also in the rooms. Our room s did not smell smokey but the halls were gross at times.
On paying for our stay reception could not give us an itemized account as the system needs 24 hours to catch up, so we can get our itemized statement one day after we check out! What a joint!
Beds are hard but not the worst I have had in China, pillows are inordinately soft and I had to use 2 where I normally use 1.
I cannot fully condemn this hotel enough. It is awful no service, no food, no fridge in room, often no staff who speak anything other than Chinese, for a tourist hotel pretty poor. Luckily my wife is Chinese so she gave them the rounds of the kitchen when required.
If you ever choose to stay here don't say you were not warned. There is a large hotel called the Manhatten just 2 blocks up the road check that out first it looks OK

Room Tip: Stay at any other hotel try the Manhatten
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  • Stayed: January 2014, travelled with family
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3  Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

Excellent location, 2 blocks from Sophia Church and on second parallel road to pedestrian street. Definitely great value for the price of ~300 yuan, comfortable bed and warm water. Those who want better amenities should go for Shangrila/sofitel/holiday inn and pay 1000+ yuan for that.

  • Stayed: January 2014, travelled as a couple
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1  Thank Khnavneet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

I travel extensively every year (about 100 days) and stay in hotels of large cities and small towns, the IBIS in Harbin has been the worst.
People giving this hotel a fair or good review may have very low expectations.

Location is ok
Beds hard
Breakfast haha what breakfast?
Bad odor in the hall ways
Kids believe the hall ways are a playgroung......and their parents dont mind
Rooms are "cleaned" in 10 minutes so you figure it out
People in the reception are her only to swap your credit card
If lucky you will be able to sleep from 11:00PM to 07:00 if the cleaning lady turn her radio down and kids are not let loose yet.
TV with 10 channels
No WiFi in the rooms
The pictures of the hotel are decieving

If you need a place to leave your luggage while in Harbin this is a good place but dont expect much more.

  • Stayed: December 2013, travelled with family
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2  Thank Singa201325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Harbin Sophia Church Hotel

Address: No.92 Zhaolin Street, Daoli District, Harbin 150010, China
Region: China > Heilongjiang > Harbin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 1,166 Hotels in Harbin
Price Range: £15 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Harbin Sophia Church Hotel 3*
Number of rooms: 215
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