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“Lousy service”

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Super 8 Hotel Harbin Zhongyang Street
Ranked #259 of 1,166 Hotels in Harbin
Reviewed 31 December 2013

I booked this hotel for 5 days, and before I check in I asked the counter to reserve my booking until 8pm due to my train schedule from Jilin to Harbin at 7pm. After an ordeal conversation with their staff, the answer is nothing they can do unless we arrive before 6pm or we use China credit card to guarantee. We are from abroad with international visa card, but they do not accept international credit cards at all. No matter how hard we try to assure them we will definitely check in their hotel, the answer is still no. We have travelled all around the world and we never think this is a service provided by a so called international motel chain. We are absolutely disappointed and will never stay at Super 8 again. By the way, the room we stayed was so so. The service staff in the counter are not very friendly. Finally we moved to stay at 7 Day motel. They had no problem keeping a room for us until 9pm. And the service staff are much more helpful.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Pat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 57 reviews

A TripAdvisor China Member
Reviewed 22 January 2015 via mobile
Google Translation

Stayed: January 2015, travelled with friends
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 8 December 2013
Google Translation

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with 速8酒店官网旅行者
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 12 November 2013
Google Translation

  • Stayed: November 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with 速8酒店官网旅行者
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 6 October 2013
Google Translation

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with 速8酒店官网旅行者
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 29 September 2013
Google Translation

Stayed: September 2013
Review collected in partnership with 速8酒店官网旅行者
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 12 August 2013
Google Translation

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with 速8酒店官网旅行者
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Hotel Harbin Zhongyang Street

Address: No.5 Jingwei Sidao Street, Daoli District, Harbin 150000, China
Region: China > Heilongjiang > Harbin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #259 of 1,166 Hotels in Harbin
Price Range: £10 - £23 (Based on Average Rates for a Standard Room)
Number of rooms: 77
Reservation Options:
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