We were here in January 2013 as part of a tour group visiting the Ice Festival - Harbin's top attraction making this the peak time. The room was nice and comfortable with all the amenities you would expect except that the TV provided only Chinese channels - no CNN or BBC. But we were only there to sleep so no real problem. We did notice a few holes in the skirting board but didn't have any unwelcome guests. Breakfast was the usual east/west mishmash.
The only problem came when we tried to change some money. First denying they could do it, I pointed to the "exchange" sign. They then said they could only change US Dollars or Japanese Yen.
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