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“Great hotel with friendly service”
Review of Hilton Zhengzhou

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Hilton Zhengzhou
Ranked #3 of 1,425 Hotels in Zhengzhou
Certificate of Excellence
Shanghai
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great hotel with friendly service”
Reviewed 20 May 2014

I've stayed here twice due to its great location that is right in the city center.
It's a brand new hotel, very clean and westernized, and the service is so friendly and polished which can be rarely seen in Zhengzhou.
The room is quiet and the bed's hardness is just right, the room size is decent.
The food from the lobby cafe is good, there are various selections that include Western, Japanese and Chinese foods.
I will recommend this hotel to my family and friends.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sansan_lai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonhefei27, General Manager at Hilton Zhengzhou, responded to this review, 21 May 2014
Dear guest,
Greetings from Hilton Zhengzhou, your own getaway from the city-in the city!

Thank you very much for staying with us and for taking the time to publish your review on our hotel.

We are very pleased to see that you were satisfied with our facilities and services during your stay at the newly opened Hilton Zhengzhou.

I would like to thank you again for your comments as it is only through feedback like yours that we are able to continuosely monitor and improve the quality of our products and services.
I look forward to welcome you back to our hotel in the near future.

Maximilian Pleyer
General Manager
Hilton Zhengzhou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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170 reviews from our community

Traveller rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Shanghai, China
Level Contributor
289 reviews
247 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed 29 April 2014 via mobile

This hotel was opened about six months ago the service is great the room is nice but a bit small check in took way to long so later they sent goodies to my room like fruits and chocolates which I couldn't eat but it was appreciated. The concierge was terrific in all ways possible. The bed comfortable and the shower very good.
All in all a good hotel and will write off the hiccups and say it is because the hotel is new.

Stayed April 2014, travelled on business
Helpful?
1 Thank Mashgiach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonhefei27, General Manager at Hilton Zhengzhou, responded to this review, 30 April 2014
Dear guest,
Greetings from Hilton Zhengzhou, your own getaway from the city-in the city!

Thank you very much for staying with us and for taking the time to publish your review on our hotel.

We are very pleased to see that you were satisfied with our facilities and services during your stay at the newly opened Hilton Zhengzhou. I also noted your comments in regards to the check in speed which I have passed to my Front Office Manager to organize further training to speed up the check in.

I am delighted to share your kind comment to my Concierge team which will surely encourage them.

I would like to thank you again for your comments as it is only through feedback like yours that we are able to continuosely monitor and improve the quality of our products and services.
I look forward to welcome you back to our hotel in the near future.

Maximilian Pleyer
General Manager
Hilton Zhengzhou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2014

I've been to this city 10 times or more for work and we need to be close to the city center. We tried a number of hotels, this is the first one what makes me look forward to going back. The food was wonderful, the rooms were clean, beautifully appointed, and silent even when facing the street. The Bar had wine I had heard of and was reasonably worth drinking and the exercise room was cool and clean. This might be a first in 15 trips to China and the staff both understood my requests and delivered on them. It is brand new, but i have hopes the brand will keep it well maintained, which is the issue with hotels in most places.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank laurav922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonhefei27, General Manager at Hilton Zhengzhou, responded to this review, 13 April 2014
Dear guest,
Greetings from Hilton Zhengzhou, your own getaway from the city-in the city!
Thank you very much for taking your time to publish your review on April 11th, 2014.
We are very pleased to see you are satisfied with our facilities and service during your stay in the newly opened Hilton Zhengzhou. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future.
Max Pleyer
General Manager
Hilton Zhengzhou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 April 2014

This is new high standard hotel provided in Zhengzhou China. This brand new open hotel bring the quality of Hilton brand into the area where the future growing international business guests are looking for.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank JY1688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonhefei27, General Manager at Hilton Zhengzhou, responded to this review, 11 April 2014
Dear guest

Greetings from Hilton Zhengzhou, your own getaway from the city-in the city!

Thank you very much for taking your time to publish your review on April 7th, 2014.

We are very pleased to see you are satisfied with our facilities and service during your stay in the newly opened Hilton Zhengzhou.

I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.

In the meantime, we look forward to welcoming you back to our hotel in the near future.

Max Pleyer
General Manager
Hilton Zhengzhou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Zhengzhou

Property: Hilton Zhengzhou
Address: No.288 Jinshui Road, Zhengzhou 450008, China
Phone Number:
Region: China > Henan > Zhengzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 1,425 Hotels in Zhengzhou
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hilton Zhengzhou 4.5*
Number of rooms: 448
Official Description (provided by the hotel):
Conveniently located in the city’s central business district, Hilton Zhengzhou is only 30 kilometers from Zhengzhou International Airport and seven kilometers from Zhengzhou high-speed railway station, which provides easy access to nearby cities such as Beijing and Xi’an. The hotel is within walking distance of Subway Station, where guests have convenient access to shopping malls, restaurants and tourist destinations around the city, making the hotel an ideal choice for both business and leisure guests. With 448 elegantly appointed guest rooms and suites, a variety of amenities including a separate living area, comfortable bed, Wi-Fi, a 42” HDTV and an iPod® docking station, a truly memorable stay awaits. Choose from a range of stylish, open-concept guest rooms, spanning 40-44m2, with stunning views of the surrounding cityscape. With Upgrade to a spacious 40 to 44m2 Executive room and enjoy a contemporary design with everything you need for work and relaxation. With access to the Executive Lounge, there are also complimentary refreshments throughout the day. Take in the incredible city skyline in expansive one or two-bedroom suites with floor space starting from 85m2. Cutting-edge amenities include an entertainment centre, Wi-Fi and an exquisite bathroom, so that work is comfortable and nights are restful. With access to the Executive Lounge, complimentary breakfast, afternoon tea and evening Happy Hour can be enjoyed every day. Guests at Hilton Zhengzhou can indulge in a wide assortment of delicious local cuisines without ever having to leave the hotel as three uniquely-themed restaurants and two bars serve both Chinese and international flavors. Guests can meet with friends over drinks and a light menu at the Lobby Lounge or enjoy an authentic taste of China, including the exquisite Cantonese, Sichuan and local Henan cuisines, at the Yu Garden Chinese Restaurant. Open for all-day dining, family-friendly Eight Elements is a cozy and casual spot offering an international breakfast buffet. The elegant Amici Restaurant offers the finest Italian pizzas and at Amici Bar, guests will be able to enjoy a selection of cocktails and fine spirits. A perfect destination to host corporate meetings and conferences, private social events and celebrations, the hotel boasts Zhengzhou’s largest pillar-free ballroom with more than 2,000 square meters of state-of-the-art meeting and banquet space and a conference service team who will ensure that every event detail is taken care of with the highest quality of service. A 24-hour business center allows for guests to stay connected and productive throughout their visit. Hilton Zhengzhou features a broad range of modern amenities, including generous work surfaces, an in-room iPod○R docking station and Wi-Fi access. In addition, with 1,200 of wellness centre, Hilton Zhengzhou offers an indoor swimming pool with Jacuzzi○R under the daylight glass roof, and a spa center allowing guests to indulge in a range of luxury treatments. Stay at Hilton Zhengzhou, we are sure you will be leaping with joy. ... more   less 
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