I stayed here for two weeks in January/February 2009 with my fiancée. I would personally rate this hotel a 4 star in most aspects, 3+ by European standards. The rooms are quite ok, we lived on the 9th floor which had non-smoking rooms. The bed was quite comfortable, not too hard and not too soft. And if you did not like the pillow you could ask for other kinds. From soft to hard, they had like 4-6 to choose from.
The bathroom was the only thing with the room that really needed a comment. The toilet in particular, as it had some problems with flushing. The janitorial services came day and night though, always smiling. He said this was a common issue with most rooms, so I guess they should consider changing the toilets. Every room seemed to have a bathtub which was very welcome. And, a nice thing was that the mirror in the bathroom had some kind of heating behind it so it never fogged down when you take a shower or bath.
TV had HBO, Nat. Geo., DIscovery, BBC World, CNN and such and an assortment of Chinese channels. Good reception.
The staff was above and beyond friendly, they really deserve praise. I had my birthday when I was there and the assistant manager and two other staff came to my room and gave me a birthday cake which was quite nice in gesture and taste. If I had any problem with something, they always did their best to help. And most of the staff, except the janitorial service and cleaners, had a good grasp of English. No problems understanding them, and they understood me. Quite refreshing.
There's an ATM in the lobby, which I felt was safe as I don't like to withdraw from my VISA on the street or even in bank. The ATM didn't give me a receipt, and when I told them they at once made some repair man come from the bank and by the end of the afternoon I had my receipt. Commendable service.
One thing though, room service and the food. If you order the hamburger, make sure you tell them how well you like it done. I thought I'd get a normal fried burger, but mine was rare and bloody to say the least. I took it up with them, and the apologized and returned my money.
There's a Mac just around the corner, if you suddenly feel you need some fast food and it's open 24 hours. There's also a nice western/asian restaurant on the way from the hotel to Mac which I can't remember the name of at the moment. Green-something. It was quite a nice place. There's many small nice restaurants around, especially if you turn right when going out the entrance and then right again at the first intersection.
The location was quite good. There's a park not far from there as well. And while you are in Wuhan, make sure you go to the Taoist temple restaurant. Vegetarian foods, but very special and excellent.
We ordered the room from a local agency, and paid 400 RMB a night. Which is expensive in China, but quite bearable really. And you get absolute safety, and the rooms are pretty soundproof so it is nice and quiet.
Will I want to stay here again? Certainly. And I would recommend it to anyone that doesn't think it is too expensive, and would like a safe nice place to stay.
- Official Description (provided by the hotel):
- The Novotel Xin Hua Wuhan is a 5 star hotel located in Hankou, the dynamic commercial and financial district of Wuhan. Ideal for your next business trip to this major hub in Central China, we offer WiFi internet and conference facilities for up to 260 people. A perfect base for holidaymakers to explore the fascinating history and culture of Wuhan as well as its legendary food, shopping and nightlife, the Novotel features two restaurants, four bars, a heated indoor swimming pool, sauna and gym. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Accorhotels.com, Hotels.com, Ctrip TA, getaroom.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Novotel Wuhan Xinhua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Wuhan
- Wuhan Novotel
- Accor Xin Hua Wuhan