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“Disappointing”

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XiangGang Cai Die Xuan (XingHan Jie)
Ranked #315 of 773 Restaurants in Suzhou
Price range: US$20 - US$25
Dining options: Dinner, Reservations
Restaurant details
Dining options: Dinner, Reservations
Reviewed 3 September 2013

It was absolutely an disappointing experience. Compare to the Zen in Hong Kong, neither the food nor the service met our expectation. Many dim sum we've ordered came cold, if it's not warm. Not to mention, the fried rice was totally a dump! Worst than my home maid cook... We complaint to the service staff and captain, but all we've got was that "this is our standard of this dish"!! OMG!!! We couldn't believe what we heard... My wife was so disappointed and lost appetite. At the end, we left the restaurant with no return...

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    • Service
    • Food
Thank Abraham380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (31)
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5 - 9 of 31 reviews

Reviewed 13 July 2013 via mobile

Many people recommend but I did not notice something so good....
There are plenty of good restaurants in suzhou and I wouldn't recommend zen only because food is very standard but very expensive.

    • Value
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Thank Doriphore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

Some people love this restaurant. I found normal and with no special taste. I would rather prefer to go in a little chinese restaurant around. Only positivie thing is the apparent cleaning.

1  Thank geremia58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2013

Considered a high end Chinese restaurant, the food was ok, we where there at the edge of winter and the place was cold!
Staff where ok, very little English and very nice
The menu is in English, so easy to order
Overall a mediocre experience

Thank y p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013

The food is just average but the prices are extremely expensive. It is a chain restaurant with branches overseas. You will feel you are in the west eating at an upscale Chinese restaurant but the food is just average.

Thank aloo707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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