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Four Points by Sheraton Suzhou
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Reviews (252)
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All reviewspeace and quietbreakfast varietyindustrial parktaxi ridebusiness hotelupgraded to a suitenice hotelbusiness triprooms are largehotel is locatedenjoyed my staystarwoodsiplakechinagymcons
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Reviewed 6 June 2012

This hotel had just opened three days before I arrived there and dare I say, there were signs that all the staff were new and just learning the ropes! It's a beautiful hotel in a wonderfully peaceful setting but being so new, there were hardly any guests there and very quiet. My suite was spacious and well-appointed with the bath right next to the window so you can soak while taking inb the view!.

Just one little negative though, the water pipe above the bathroom wasn't clamped down and so reverberated constantly destroying the tranquility!

The concierge was very knowledgeable and helpful and friendly at all times!

The areaq around the hotel is very tranquil and there's a church nearby where there were, I kid you not, over eight couples having their wedding photos taken! This is testament to the very picturesque background there!

A great hotel and location if you want to escape from the madding crowd but not if you like the nightlife and nearby shopping!

Room Tip: I think my room was 1412 but i tend to forget these as soon as I leave but get a room that faces the lake for the best view!
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RayC888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy W, Manager at Four Points by Sheraton Suzhou, responded to this reviewResponded 19 February 2013

Dear Guest,
Thank you for choosing to stay Four Points by Sheraton Suzhou! It is our pleasure to provide you the comfortable stay. For your suggestion we've already communicated to the related department and will do the further improvement.
We look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 3 days ago
Google Translation

  • Stayed: May 2018, travelled with friends
    • Value
    • Rooms
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 weeks ago
Google Translation

  • Stayed: April 2018, travelled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fpsuzhousuzhou, Guest Relations Manager at Four Points by Sheraton Suzhou, responded to this reviewResponded 2 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fpsuzhousuzhou, Public Relations Manager at Four Points by Sheraton Suzhou, responded to this reviewResponded 3 weeks ago
Google Translation

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Reviewed 4 weeks ago
Google Translation

Room Tip: 面湖的房間景觀較好。
  • Stayed: April 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fpsuzhousuzhou, Public Relations Manager at Four Points by Sheraton Suzhou, responded to this reviewResponded 3 weeks ago
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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