We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“What a lovely garden oasis!” 5 of 5 bubbles
Review of Garden Hotel (Daichengqiao Road)

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Garden Hotel (Daichengqiao Road)
Ranked #13 of 1,411 Hotels in Suzhou
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a lovely garden oasis!”
5 of 5 bubbles Reviewed 13 May 2011

We stayed here for two nights during our trip (we visited 7 cities in China). This was by far our favorite hotel of all the hotels we stayed in.
Our room was located close to a little garden area where someone would play a instrument in the evenings. Such a nice calm atmosphere and beautiful gardens surround the different buildings of the hotel.
The room was lovely! We liked everything about it, the layout, the bedding, the bathroom with bath and separate shower.
The service was very good and the staff helpful and friendly.
I also went for a excellent foot massage at the spa located on the hotel grounds.
Will definitely recommend this hotel to anyone!

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TravelFairLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

363 reviews from our community

Traveller rating
    207
    131
    17
    5
    3
See reviews for
49
75
12
36
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pleasant Hill, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 February 2011

We spent one night in Suzhou at the Garden Hotel on our 16-day, 7-city China Spree tour in October, 2010. This hotel was AMAZING, and by far the best and most memorable hotel on our tour (and we stayed in several 5-star hotels). From the moment we stepped into the lobby, the tranquility, elegance, and beauty of the setting was almost mind-boggling. The lobby was decorated in Japanese-style garden motif complete with a classic wooden footbridge and koi fish pond. The decor was both understated and elegant. The lighting was subdued and classic Oriental instrumental music can be heard in the background. You truly have to be there to experience it as words are not sufficient to describe this setting.

At first, there was a young lady playing soft music on a baby grand piano in the corner of the lobby, soon to be replaced by another beautiful young lady dressed in a traditional Chinese gown who sat down and proceeded to play a Chinese harp, with its unique sounds and intricate fingerwork. She played for several hours off and on, and many of our travelling party sat there mesmerized by her talent and beauty. Suzhou women are renowned throughout China for their beauty, and this young lady was a shining example of that. This was one of the highlights of our stay in Suzhou.

Once we checked in, we were almost equally astonished at the comfort and elegance of our guest room. Dark wood furniture and panelling along with plush bedding and a spacious bathroom made for an outstanding room accommodation. There was a glass wall between the bedroom and bathroom areas with a guest closet between them with a door on each end -- again, you will have to see this layout to appreciate it!

We only had one meal at this hotel -- breakfast. The all-you-can-eat Western-style buffet breakfast was just fine for our road-weary travelling party, and the food was ample and satisfying with all the usual selection of dishes.

The one evening we spent in Suzhou, we spent strolling a couple of blocks to the left of the hotel (as you leave the front lobby) and down to a major thoroughfare. This street had a number of interesting western-style restaurants, shops, and bars, but our time was limited and we did not have a chance to do too much lingering and exploring in this area.

On the day that we checked out, we walked right across the street to one of the entrances to the Master of Nets Gardens, a must-see on your visit to Suzhou, and a World Heritage site. Then we took a short bus ride to a large Silk Factory where they educated our group on the making of silk, all the way from the silkwork cocoon to the popular silk comforters which are on sale there. Speaking of comforters, Suzhou is the world-renown silk capital of China (and the world), and since you know the comforters are made of genuine silk, you will surely be tempted to bring one (or more) home with you. After that, we took a quick tour of Tongli, the old water town, and enjoyed a canal ride in one of the many gondolas there. Then after that a relatively short (2-hr.) bus ride to Shanghai, and you have arrived at the mega financial capital of China.

If you ever have a chance to stay at this amazing Suzhou hotel, don't miss it. I will definitely be going back !!!

  • Stayed October 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lemmez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United Kingdom
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 January 2011

We stayed here for three nights in January.
The hotel is very good I would go back, but overall I wasn't bowled over by the hotel.
Certainly the rooms are five star European standard, the beds are comfortable, good bedding and very good bathrooms. Only one minor complaint, in that we were asked it we wanted fruit in the room, which we did. This was one apple and some tomatoes, which were not replenished throughout the stay.
We found the public spaces downstairs - ie bar, reception and restaurant, to be underheated, whereas upstairs in the corridors and lift lobbies and in fact the room, it was a little too hot. It was a very cold January, though, and it it must be difficult to regulate.
Breakfast was good, plenty of choice, fruit and coffee.
We had dinner on one night, and we found this to be very bad. The staff recommended the buffet, and two of us chose this, the other two ate a la carte. The buffet was poor quality and overcooked and the a la carte was it anything worse. I think it was the worst meal we had in 9 nights in China.
The staff were well trained but we felt a bit too well schooled - a bit more relaxed would have been better. The exception to this is the doormen who were much more genuine.
The hotel seems very image-conscious with the doormen dressed in trilbies and sharp suits and the restaurant meeters and greeters in evening dresses and fur stoles. I think they could ease off a bit and make a more genuinely welcoming experience.
I have only stayed in three hotels in China - one of which is the stunning Suites Orient in Shanghai and the other just an airport hotel - so I have no real yardstick for judging this. On balance, I would say, though, that it is good value for money in European terms, the service may not be to my personal taste but may please others, but the restaurant needs some serious attention.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
120 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 9 December 2010

I only stayed here for one night in November 2010, but could've used one or two more nights at this lovely property.

The hotel looks nondescript from the outside, but once you walk through the drive and inside, you'll see that it's meticulously kept and serene. The lobby is dark and decorated with a touch of modern Asian flair. The front staff and concierge are very helpful and speak English well. Exchanging money was not a hassle (in fact, exchanging money at the front desk of hotels was easy and pain free AND they don't charge a commission! When I went the exchange rate was $1USD = 6.5RMB).

The hotel is sprawling with only 2 (or maybe 3 floors). My room was on the first floor in the 600s wing, which is a 1-2 minute walk from the lobby. The room wasn't as big as the other rooms I stayed in during this trip, but it was definitely cramped or too small. It was modern and clean with the usual amenities (toothbrush, toothpaste, lotion, shampoo & conditioner, soap, and two complimentary bottles of water per room per day) and the bed was not as firm as the other hotels beds. In addition to the complimentary water bottles, the hotel provides a bowl of fresh fruit (mainly apples and oranges), which I didn't eat because I didn't know how long it was in the room (but it's a welcomed gesture).

If I will definitely stay at this property if I go back to Suzhou and recommend it to family and friends.

  • Stayed November 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank i-gots-wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 4 December 2010

This is a 5 star hotel and everything is up to expectation. It is location within the boundaries of the old city and is well located for tourists. Service is good and the guest service speaks English. Business centre can help buy train tickets for a service fee of RMB15 per ticket. Walk out of the hotel and and you have 2 streets full of shops and retaurants. Had a very good rate on Ctrip for a standard room whch included breakfast for 2. Room was right next to the main street so it gets noisy if you are in the room from like 9am to 5pm. Otherwise, minimum traffic noise in the night. You can't go wrong with this hotel!

  • Stayed November 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Friendship88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napa, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 November 2010

The Garden Hotel is right across the street from the little lane which leads to the ancient "Master of the Fisher Nets" classical Chinese garden. It is essential to view this garden on a trip to Suzhou, and this makes it very convenient to go early in the morning or late in the afternoon to get the best photos.
The lobby and rooms are immaculate, and visually attractive. Even the breakfast buffet was very good. The staff was friendly, and even arranged a very good interpreter we hired one day to speak to a local artist.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Teri0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
135 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 24 September 2010

Was there on company conference & stayed for 3 nights. Very nice surroundings, an old residence with gardens. Has some historical significance too, if you are familiar with China History.
Quite a few blocks of 3 storeys each. Some of my colleagues who stayed in block 7, where the historical underground passage way is below, felt the creeps, as the rooms are of suite size, i.e. over-roomy.
For us who stayed in deluxe rooms in other blocks, it wasn't as big, so it's ok. But the corridors are a litte dark, & if you return late at night alone, could be a little scary. But the room itself was nice & cosy, in contemporary design. Bed was not soft so I had good nights sleep.
Conference rooms are very nice, with wifi facilities.
Hotel seems quite packed during weekdays, with quite a few groups of seminars going on.
I'd definitely consider this hotel on my next leisure trip.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hlmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Suzhou hotels
1.0 mi away
Pan Pacific Suzhou
Pan Pacific Suzhou
#6 of 1,411 in Suzhou
4.5 of 5 bubbles 947 reviews
1.1 mi away
Hotel Soul Suzhou
Hotel Soul Suzhou
#9 of 1,411 in Suzhou
4.0 of 5 bubbles 355 reviews
2.3 mi away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#1 of 1,411 in Suzhou
4.5 of 5 bubbles 665 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Crowne Plaza Hotel Suzhou
Crowne Plaza Hotel Suzhou
#3 of 1,411 in Suzhou
4.5 of 5 bubbles 865 reviews
3.0 mi away
Suzhou Marriott Hotel
Suzhou Marriott Hotel
#2 of 1,411 in Suzhou
4.5 of 5 bubbles 415 reviews
0.8 mi away
Wyndham Garden Suzhou
Wyndham Garden Suzhou
#30 of 1,411 in Suzhou
4.0 of 5 bubbles 253 reviews
Show Prices
Show Prices
Show Prices

Been to Garden Hotel (Daichengqiao Road)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Garden Hotel (Daichengqiao Road)

Property: Garden Hotel (Daichengqiao Road)
Address: No.99 Daichengqiao Road, Canglang District, Suzhou 215006, China
Phone Number:
Region: China > Jiangsu > Suzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Suzhou
#7 Romantic Hotel in Suzhou
#10 Business Hotel in Suzhou
#13 Luxury Hotel in Suzhou
#31 Best Value Hotel in Suzhou
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Garden Hotel (Daichengqiao Road) 5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travel Republic (UK), Ctrip TA and Odigeo so you can book your Garden Hotel (Daichengqiao Road) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Garden Hotel Suzhou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing