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“comfortable but could be boring for people who like to look around city.”

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Kempinski Hotel Wuxi
Ranked #1 of 673 Hotels in Wuxi
Certificate of Excellence
Province of Florence, Italy
1 review
“comfortable but could be boring for people who like to look around city.”
Reviewed 23 July 2014

it's a luxury hotel but not quite luxury, maybe mid-high.
it was built in small place with high rises.
beautiful looking 1st floor view,
comfortable room and clean, convenient free internet access.
but watch out the wired internet, it could cost you 60CNY per a day once you click wrong button.
good breakfast,
indoor Chinese restaurant, dinner buffet, indoor German style pub.
Gym, swimming pool is included.
Maybe good choice to stay in Wuxi for a while.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank W112358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cincinnati
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 July 2014

Was on a business trip in Wuxi for a couple days. Hotel is very clean, rooms are very large, bathrooms are huge. Great customer service. Very close to a lot of places. Only downside is the size of the workout room. Very good hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KLCOBRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 4 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 June 2014

First time in Wuxi for work and the Kempinski was an adequate choice. Rooms were spacious, clean and the bathrooms are well-appointed. The bed was comfortable and free wifi was very fast. The only complaints are that the bath products were non-branded products and the rain shower was very weak. The breakfast offered at the Berlin Cafe was again mediocre but sufficient with a wide selection of western and asian food. They were able to accomodate my request for a soy latte, so that was a plus. Location is not central, but only a close cab ride away. All that said, our stay was only around RMB700 a night, which is good value for what we got and the hotel brand. Do not expect luxury by international standards, but definitely sufficient for most purposes.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 May 2014

Location is not ideal but there is really no central location in Wuxi as everything is so spread out. Good buffet breakfast, Gym and pool. The service is up to par with room for improvement.
It has the best bar on ground level and most expat would come to this bar as of today, it serves the best German beer.

Stayed May 2014, travelled with friends
Helpful?
Thank Dominic Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 May 2014

Spent only a night there for a work trip. Was very impressed with the hotel. Looked thoroughly modern and also luxurious. Good location and excellent breakfast spread.

Very comfortable room and bed, which allowed me to have a good rest and overcome the weariness of travel.

My only nitpick is that there is still a lack of electrical outlets near to the bed, allowing the guest to charge his/her mobile phone or tablet and still be able to access it at the bedside.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Africa
Level 6 Contributor
82 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 April 2014 via mobile

Quite a short stay. Arrived late in the evening and left soon after breakfast. Spacious and simply designed. Nice bathrooms and ample wardrobe space. Ordered room service for dinner. Salad. Service was quick. Lots of choice for breakfast.

Stayed January 2014, travelled on business
Helpful?
Thank kkn889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level 5 Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 November 2013

If you have business in Wuxi that's the place to stay. Nice, clean, spacious modern rooms, european and asian breakfast, excellent service (I will not forget Sarah's charming smile). The hotel seems to have German Management - and a German restaurant (Paulaner Brauhaus) with locally brewed beer. Only breakfast should have more choices.

Room Tip: Executive floor room
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serreto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronique H, Public Relations Manager at Kempinski Hotel Wuxi, responded to this review, 1 December 2013
Dear distinguished guest, thank you for staying with Kempinski Hotel Wuxi! It's our great pleasure that you did have a pleasant stay in our hotel. Being the leading luxrury hotel in the city of Wuxi, Kempinski offeres a variety of options for food and beverage - Cafe Berlin, Paulaner Brauhaus and Cantonese Restaurant. Your kind suggestion about the buffet breakfast has been communicated to our General Manager Mr. Mariette and we promise to improve accordingly. We sincerely look forward to welcoming you again at Kempinski Wuxi!
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Additional Information about Kempinski Hotel Wuxi

Property: Kempinski Hotel Wuxi
Address: No.18 Yonghe Road, Nanchang District, Wuxi 214023, China
Region: China > Jiangsu > Wuxi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Wuxi
#1 Luxury Hotel in Wuxi
#4 Best Value Hotel in Wuxi
#6 Business Hotel in Wuxi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kempinski Hotel Wuxi 5*
Number of rooms: 400
Official Description (provided by the hotel):
The Kempinski Hotel Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District. ... more   less 
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Also Known As:
Wuxi Kempinski Hotel

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