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75 - 80 of 233 reviews
Reviewed 17 September 2012

This hotel is located right in the centre of the city. The rooms are not as spacious as other hotels we have stayed in China, and the rooms are showing signs of neglect. We are with a tour group and the guide said there is a mandatory swimming cap rule with this particular hotel. I have never heard anything like this. Breakfast is ok, but not as good as the other hotels we have stayed on this tour.

Date of stay: September 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fungrc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this reviewResponded 13 March 2013

Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your constructive feedback on the" there is a mandatory swimming cap rule" and we certainly review the process to seek for improvement.

We take all guest comments very seriously and once again, we apologise for the inconveniences you had on your last stay. We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2012

We found this hotel to be conveniently located. Taxis are easy to get if you want to wander in the older parts of the city. The room was super clean, comfortable beds with ironed linens. As I love all of the bathroom amenities I was not disappointed. The room had a sofa and large flat screen in the middle of the room. The TV could be swung around in order to watch TV in bed. A buffet breakfast always encourages me to eat more than I intend and this one was no exception. Morsels for every taste bud was provided. The restaurant service was professional. I would Certainly stay here again

Date of stay: September 2012
Trip type: Travelled with friends
Thank Judith1122
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this reviewResponded 13 March 2013

Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback.

We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2012

A very special trip for our group of 30 cousins and families from 4 continents who came to Wuxi to find our roots! We chose this hotel to stay while we visited our great-grandparents' grave and our grandparents' original home. My parents in their mid and late 80s requested a room with 2 separate beds. To our pleasant surprise, they were upgraded without extra charge to a suite with 2 bedrooms, 2 baths/toilets, a kitchen and a separate living and dining area. This was especially nice and appreciated as this was also a trip to celebrated their 60th wedding anniversary! This special upgrade was made without any clue of this event!

Date of stay: April 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RRKKHHTT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this reviewResponded 13 March 2013

Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback.

We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2012

I understand that once this was the top Hotel in Wuxi but those days were more than a decade ago. The Hotel shows its age but was clean and comfortable. Breakfast was slightly below average for our trip to China but still quite decent. The pool was fun but they have a mandatory bathing cap rule which they let us get by without since we were with a half dozen kids and had no way of getting caps. The recreation and health club fasicilities were ok. Nice change rooms with hot tubs, steam baths, saunas and showers.

Date of stay: March 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JeffS_Toronto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this reviewResponded 13 March 2013

Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your constructive feedback on the "a mandatory bathing cap rule" and we certainly review the process to seek for improvement.

We take all guest comments very seriously and once again, we apologise for the inconveniences you had on your last stay. We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2012

Just recently check in on 18 Feb 2012 with my family and stay for 02 nights.Breakfast is nice with mixture of western and Chinese. However the waiter need more training in term of service. It happen that during the breakfast when I 'm ate half way and leave the table to get some drink , the staff just straight away clear your plate, fork and spoon even my family member still sitting there without asking. The staff even take away my dad 's half cup of coffee even my father still sit over there. It seems like the restaurant ask you to leave immediately.
I'm straight away sound this to the restaurant 's superior, however no even "Sorry" from their Superior of their staff.
With friendly Front office Staff. Nice modern room with great location of the hotel . Very convenient for shopping and eating. It is just walking distance.

Date of stay: February 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jazmond G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this reviewResponded 13 March 2013

Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your constructive feedback on the "the waiter need more training in term of service " and we certainly review the process to seek for improvement.

We take all guest comments very seriously and once again, we apologise for the inconveniences you had on your last stay. We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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