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“Blown away by the decor and service”

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Xizhou Garden Hotel
Ranked #213 of 666 Hotels in Wuxi
Vancouver, Canada
Level Contributor
295 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 375 helpful votes
“Blown away by the decor and service”
Reviewed 12 November 2013

Was in Wuxi on a recent tour and was blown away by the sheer opulence of the hotel. Huge Foyer and a very different setting for the breakfast buffet. This is the place to stay when in Wuxi. The breakfast was well laid out and planned and the settings was in the middle of the hotel with the rooms having the chance to look down. The rooms were very clean and spacious however the bathrooms were slightly smaller however this is mentioned in comparison to the other hotels we stayed at prior to. Please see pictures to get a real idea. Do stay here and you will be glad you did.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jpart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Macao SAR CHINA
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 31 October 2013 via mobile

Only stayed 2 nights there but left with a very nice impression.
It seems that there are two towers and we were in the newest which seems noticeably better than the old one.
All the staff was friendly and could speak some English, some of them quite well.
I had some request to use a room and the staff was very helpful without making too much fuss.
Also one morning I arrived 15 minutes too late for breakfast, as it's till 10am on weekend but till 9:30 on week day. Most of the food was tidied up but one of the staff prepared two large plates of food with a bit of everything and a nice coffee.
This kind of attitude makes a whole difference.

Stayed October 2013, travelled on business
Helpful?
1 Thank Fititiou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 January 2013

This is my first stay at this hotel and I am not really satisfied, the foyer is very, very big and there are many spots to sit around as there is free wifi in the lobby. The rooms are very small and are in need of alot of changes, the bathroom especially. The sealing in the shower are peeling off and the door of the shower can not be closed properly and the effect of that is puddles of water all over the place. The door of the bathroom will not close properly and we did not have any conditioner so it was entirely impossible to wash my hair as it is of medium length. The staff didnt speak much english and when we had an issue with the heating system, we had to wait a really long time trying to find someone who would speak english but that took us around 20 minutes. Overall, it was a decent stay but I wouldn't recommend it to others.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hotel_Reviewer_1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 November 2012

This was my second stay at this hotel in a year. Great accomodations and rooms. The only issue I had was no wireless internet in the rooms and the wired was a bit erratic. They have a drinking water faucet in the rooms, food is great (both western and eastern) and the staff are very friendly and treat you like royalty. If you can get a corner room with a foyer/hallway, it is a little nicer and slightly more space. My rate was around $90 and it was better than rooms I paid $260 for during my trip. It is not brand new, but I was very satisfied with both of my stays there. Most of the staff speak very little english so be prepared. Usually there is someone around that speaks a reasonable amount of english so you shouldn't have any issues.

Room Tip: Try to get a corner room which has foyer/hallway with slightly more space for your luggage/clothes.
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toolstud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
85 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 29 September 2012

I have stayed twice at this hotel, a classic business hotel for China without any differentiation.
Rooms are indeed small as compared to the standard of the country.

The staff is amenable, however its english speaking level is pretty poor which can be an issue at times.
Breakfast is pretty Chinese...but with an effort to offer some international food and ingredients (pastries have yet to reach a decent level).

Let's face it, there is not much choice of quality hotel in Wuxi, and this is probably the place to stay

Room Tip: Request non smoking room.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ulysse5London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbridge, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2012

I have been twice, one month each on this great hotel. Its unsurpassed level of service, cleanlinness and comfortable accomomdation make me return. Main Concierge Mr. Andy Zhang gentlemanie is second to none. Only weaknesses are the lack of enough English speaking personnel and small gym.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flechador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
Level Contributor
152 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 5 April 2011

Stayed here for a night with the GAT China vacation tour, pretty nice, though the room was a bit small compared with the other hotels we stayed at in China. The restaurant served a good dinner.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drillerdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xizhou Garden Hotel

Property: Xizhou Garden Hotel
Address: No.68 Erquan Middle Road, Xishan District, Wuxi 214101, China
Region: China > Jiangsu > Wuxi > Xishan District
Amenities:
Business Centre with Internet Access Spa
Hotel Style:
Ranked #213 of 666 Hotels in Wuxi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Xizhou Garden Hotel 5*
Number of rooms: 166
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